Take no notice what you see and pay for on their website. because they show well known premium brand medicine's and then send you generic cheaper brand med,s that I've had before and cannot use. Tr... See more
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Its always very straightforward placing an order with Click Pharmacy. I've never had any problem in the past and I had no problem this time either. It usually only takes 24 hours to receive the parce... See more
I’ve had a really great experience with Click Pharmacy. They are excellent when it comes to handling NHS prescriptions. Whenever there has been an issue, they’ve sorted it out quickly and without... See more
I can honestly say that since Click Pharmacy have been dispensing our medication we have never had any issues. We get regular phone calls to ensure everything is ok and Osman is always happy, polite a... See more
Company replied
Company details
Written by the company
Click Pharmacy provides treatment & prescriptions online for a wide range of conditions in a discreet, secure & timely manner. Contact us today!
Contact info
46 Woodgrange Road, E7 0QH, London, United Kingdom
- 02078673932
- help@clickpharmacy.co.uk
- clickpharmacy.co.uk
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Communication was on point.
Communication was on point.
I would definatly recommend this service.
Prompting me with updates on time .
Fast delivery .
June 3, 2025
Reply from Click Pharmacy
Dear Karen,
Thank you for your feedback.
We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!
We look forward to your continued custom.
Quick efficient service
June 11, 2025
Reply from Click Pharmacy
Dear Mr Lack,
Thank you for your feedback.
We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!
We look forward to your continued custom.
Reply from Click Pharmacy
Dear Paul,
Thank you for your feedback.
We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!
We look forward to your continued custom.
1st time user seeking specific ear drops
The low pricing & speed of delivery really appealed to me
I would definitely use Click pharmacy again & will be recommending to family & friends
June 6, 2025
Reply from Click Pharmacy
Dear Customer,
Thank you for your feedback.
We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!
We look forward to your continued custom.
Very quick and efficient service
June 11, 2025
Reply from Click Pharmacy
Dear Anne,
Thank you for your feedback.
We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!
We look forward to your continued custom.
“Next-day delivery” may not be next day.
It wasn’t shipped out on a Friday for Monday delivery. It wasn’t shipped until I sent an email on Monday afternoon.
June 1, 2025
Reply from Click Pharmacy
Dear Paul,
Thank you for your feedback.
We do have a phone number you can call us on not sure why you could not find it as it is at the top of our website.
Any orders placed after 3pm normally get posted the next working day. So if place Friday it will be posted on a Monday as we are closed over the weekend.
Apologies for any issues this may have caused you.
Reply from Click Pharmacy
Dear Mr Stewart,
Thank you for your feedback.
We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!
We look forward to your continued custom.
I received my order very quickly
I received my order very quickly, they were super helpful when I sent my questions, and I loved the service
June 17, 2025
Reply from Click Pharmacy
Dear Tanisia,
Thank you for your feedback.
We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!
We look forward to your continued custom.
Excellent service and good price
Excellent service and good price. Item delivered speedily without any problems. I would highly recommend your business and service.
Thank you.
June 12, 2025
Reply from Click Pharmacy
Dear Les,
Thank you for your feedback.
We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!
We look forward to your continued custom.
Click pharmacy are very efficient,my…
Click pharmacy are very efficient,my order came very quickly
June 3, 2025
Reply from Click Pharmacy
Dear Linda,
Thank you for your feedback.
We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!
We look forward to your continued custom.
Reply from Click Pharmacy
Dear David,
Thank you for your feedback.
We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!
We look forward to your continued custom.
Very good communuication and delivery
June 11, 2025
Reply from Click Pharmacy
Dear Mr Lord,
Thank you for your feedback.
We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!
We look forward to your continued custom.
Reply from Click Pharmacy
Dear Robert,
Thank you for your feedback.
We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!
We look forward to your continued custom.
I paid extra for next-day delivery. I was swindled.
On Sunday I paid extra for 'next-day before 1pm' delivery, expecting to receive it on Tuesday morning. But my order was despatched only on Tuesday afternoon. My complaint received not even a rude response.
June 10, 2025
Reply from Click Pharmacy
Dear Sharon,
Thank you for your feedback.
We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!
We look forward to your continued custom.
Reply from Click Pharmacy
Dear Fiona,
Thank you for your feedback.
We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!
We look forward to your continued custom.
over charged on voltarol cream wrong…
over charged on voltarol cream wrong size sent beware to other buyes.
June 6, 2025
Reply from Click Pharmacy
Dear William,
Thank you for your feedback.
We apologise for this mix up. You can always give us a call or email us and we will always sort out any issues you have.
I have also forwarded this on to the complaints team who will look into this and make sure it does not happen again.
We would like to apologise once again for this mix up.
Thank you
I had issues with my delivery adress as…
I had issues with my delivery adress as l had bought maunjaro,needed to be delivered in different address,the post code l wrote wasn't complete,l contacted click pharmacy & l spoke to Mohammed Affan,he was so patient with me soughted the issue & l received my delivery on time thank you.
June 2, 2025
Reply from Click Pharmacy
Dear Hanifa,
Thank you for your feedback.
We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!
We look forward to your continued custom.
Reply from Click Pharmacy
Dear Helen,
Thank you for your feedback.
We value all of our customers feedback and would like to thank you for taking out time to leave us a review. Glad to hear you found the service easy to use and received your product quickly!
We look forward to your continued custom.
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