Clicktrans Reviews 2,210

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, finding it easy to use and efficient for their transportation needs. Many people appreciate the competitive pricing and the positive user experience provided by the platform. The staff is often described as professional, polite, and helpful, contributing to a smooth process. Reviewers also praise the website for its intuitive design and functionality. However, some customers also noted occasional issues, such as a few instances where pricing discrepancies occurred upon arrival. Some people were dissatisfied with the platform's support regarding certain transactional aspects. A few reviewers also experienced delays in receiving quotes or difficulties leaving reviews on the platform.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the efficiency and... See more

Price

Reviewers highlight positive aspects of price, with many finding competitive and fair prices for their... See more

User experience

Clients share positive opinions on user experience, consistently describing it as smooth, easy, and efficient... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the professionalism, helpfulness, and... See more

Website

People report positive experiences with the website. Many customers found the platform easy to use,... See more

Based on these reviews

Rated 5 out of 5 stars

New to Clicktrans, struggling to move an oversized bike with limited options, posted an advert had around 10 responses and accepted one. The driver contacted me to discuss collection and delivery and... See more

Rated 5 out of 5 stars

Easy to use. Happy. 10% commission feels pretty steep price to pay. But well, it has value (different proposals quickly, some certification that i can trust the service company) so im Ok. Dont know th... See more

Rated 5 out of 5 stars

This platform does exactly what it should - manage offers and demands in transportation. No frills no furbulous. Easy, fast, reliable - found the perfect service. Only one thing: the terms of paymen... See more

Rated 5 out of 5 stars

From Clicktrans I bbok the service of moving my home. The booking was easy and I can select from many quotes which suites me in time and budget. I selected Angela transport provider they arrived... See more


Company details

  1. Online Marketplace
  2. Logistics Service

Written by the company

Clicktrans is the perfect solution for your shipping needs. With us, your items can be delivered by a company "going there anyway". We are a fast and easy way of finding great and Eco-friendly transport opportunities. With more than 500 new listing every day and thousands of verified transport providers registered, you will be able to receive quotes for your delivery in just a few minutes/hours. Times have changed, and that is why we offer this handy tool. Connect with all European countries in just one click.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Replied to 71% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Impossible to leave a review - frustrating customer support

Had a great experience with a service provider but not with ClickTrans.

I wanted to leave a good review for the transport service provider on the platform. Reviews are an important part of the trust building and assurance process for prospective buyers. It's fundamental to a platform like ClickTrans too.

ClickTrans site threw up an error message every time I tried to leave the review. I tried on different devices, logging in/out, different days, etc. All to no avail.

I sent the review direct to the transport provider as he was in touch with their customer support to try and resolve.

Eventually I was able to leave a review via clicking a link in a ClickTrans email. Only the review (a short one) was truncated, leaving off the final few sentences.

We then had a ridiculous series of emails over a number of days from ClickTrans support wanting all sorts of extra confirmation of the review, despite me having sent it to the provider and also confirmed that that was my review.

Yes, it necessary to maintain the integrity of the review system. But also, customer service staff need to use a little bit common sense and initiative and pick up on the cues when end-users are getting frustrated with them.

It might seem a minor issue (it annoyed the transport provider no end too) but it's turned me into someone who won't use the ClickTrans platform again. I'd rather use Shiply, Uship, or any of the other similar platforms. At least their software works first time.

EDIT: the charade with customer support continues. They are now replying directly to my emails with my review (as per their request) mistaking me for their customer and saying that I (at the end user) haven't been in touch.

I have never encountered such inept customer service agents.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Clicktrans made the whole process very simple and efficient. It was easy to post our request, we received offers quickly, and everything could be arranged in advance through the platform. It really made the entire transport process much easier.
Thanks to Clicktrans, we found a great offer and an excellent driver. The driver was very capable, kind, and extremely helpful – he worked really hard and supported us with everything, which you don’t see every day.
We are very grateful that everything was handled smoothly and successfully.
Highly recommended!

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

100% recommend

I tried different web portals for transportation service this one was the best I find someone at very reason will price I can absolutely recommenties Service

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Clicktrans is an excellent platform…

Clicktrans is an excellent platform that connects people in need of transport with reliable carriers. You can easily choose from a wide range of drivers based on their reviews, services, and price-performance ratio. Everything went perfectly for us, and we saved a significant amount of money compared to what we would have paid a traditional professional moving company. Highly recommended for a stress free and cost effective move.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service from start to…

Outstanding service from start to finish! The delivery was fast, perfectly on time, and very professional. The real-time tracking feature gave me complete peace of mind throughout the transport. A smooth and reliable experience. Highly recommended!

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and Professional Service

We had an excellent experience with Clicktrans. Communication was clear and consistent from booking through to delivery, and we were kept fully informed at every stage. Collection and delivery were handled efficiently and professionally. Everything went smoothly and exactly as agreed. A trustworthy and reliable service that we would happily use again.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

This is the site

Great site to get quotes from different drivers and moving companies! It makes easier the huge task of moving something internationally.
Trustworthy, neat and easy to use - Thank you!

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service by Ruslan

From beginning to end a great and easy service. I made a move from the Netherlands to Spain and via Clicktrans hired Ruslan to make the move. Ruslan is a great communicator and will give you a very fair price. He also helped with loading and unloading for an extra fee. When he arrived I got nervous it all wouldnt fit but his amazing tetris skills made me worry for nothing. He was also super kind and professional the whole way through. Very reliable. Thanks again Ruslan!

February 23, 2026
Unprompted review

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