New to Clicktrans, struggling to move an oversized bike with limited options, posted an advert had around 10 responses and accepted one. The driver contacted me to discuss collection and delivery and... See more
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Clicktrans is the perfect solution for your shipping needs. With us, your items can be delivered by a company "going there anyway". We are a fast and easy way of finding great and Eco-friendly transport opportunities. With more than 500 new listing every day and thousands of verified transport providers registered, you will be able to receive quotes for your delivery in just a few minutes/hours. Times have changed, and that is why we offer this handy tool. Connect with all European countries in just one click.
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Replied to 71% of negative reviews
Typically replies within 1 week
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Everything went well
Everything went well, the driver was very kind. Highly recommend!
Impossible to leave a review - frustrating customer support
Had a great experience with a service provider but not with ClickTrans.
I wanted to leave a good review for the transport service provider on the platform. Reviews are an important part of the trust building and assurance process for prospective buyers. It's fundamental to a platform like ClickTrans too.
ClickTrans site threw up an error message every time I tried to leave the review. I tried on different devices, logging in/out, different days, etc. All to no avail.
I sent the review direct to the transport provider as he was in touch with their customer support to try and resolve.
Eventually I was able to leave a review via clicking a link in a ClickTrans email. Only the review (a short one) was truncated, leaving off the final few sentences.
We then had a ridiculous series of emails over a number of days from ClickTrans support wanting all sorts of extra confirmation of the review, despite me having sent it to the provider and also confirmed that that was my review.
Yes, it necessary to maintain the integrity of the review system. But also, customer service staff need to use a little bit common sense and initiative and pick up on the cues when end-users are getting frustrated with them.
It might seem a minor issue (it annoyed the transport provider no end too) but it's turned me into someone who won't use the ClickTrans platform again. I'd rather use Shiply, Uship, or any of the other similar platforms. At least their software works first time.
EDIT: the charade with customer support continues. They are now replying directly to my emails with my review (as per their request) mistaking me for their customer and saying that I (at the end user) haven't been in touch.
I have never encountered such inept customer service agents.
Outstanding service
Clicktrans made the whole process very simple and efficient. It was easy to post our request, we received offers quickly, and everything could be arranged in advance through the platform. It really made the entire transport process much easier.
Thanks to Clicktrans, we found a great offer and an excellent driver. The driver was very capable, kind, and extremely helpful – he worked really hard and supported us with everything, which you don’t see every day.
We are very grateful that everything was handled smoothly and successfully.
Highly recommended!
Everything was perfect
100% recommend
I tried different web portals for transportation service this one was the best I find someone at very reason will price I can absolutely recommenties Service
Would recommend this company to anyone…
Would recommend this company to anyone requiring transport Very good communication and quotes and made our transport of cats very easy
Very efficient service
Very efficient service, we had to move furniture from France to Austria and this website permitted to connect me with a very good transporter.
Everything wast fast and efficient
Clicktrans is an excellent platform…
Clicktrans is an excellent platform that connects people in need of transport with reliable carriers. You can easily choose from a wide range of drivers based on their reviews, services, and price-performance ratio. Everything went perfectly for us, and we saved a significant amount of money compared to what we would have paid a traditional professional moving company. Highly recommended for a stress free and cost effective move.
Clicktrans is easy to use and very…
Clicktrans is easy to use and very practical. We quickly received several quotes and could compare options with no hassle. A smooth and reliable experience overall.”
Outstanding service from start to…
Outstanding service from start to finish! The delivery was fast, perfectly on time, and very professional. The real-time tracking feature gave me complete peace of mind throughout the transport. A smooth and reliable experience. Highly recommended!
It’s a great platform to find delivery…
It’s a great platform to find delivery drivers, I’ved used it twice now and have had great success!
I was able to connect with someone to…
I was able to connect with someone to help me move furniture in such a short notice (within hours) .
Reliable and Professional Service
We had an excellent experience with Clicktrans. Communication was clear and consistent from booking through to delivery, and we were kept fully informed at every stage. Collection and delivery were handled efficiently and professionally. Everything went smoothly and exactly as agreed. A trustworthy and reliable service that we would happily use again.
This is the site
Great site to get quotes from different drivers and moving companies! It makes easier the huge task of moving something internationally.
Trustworthy, neat and easy to use - Thank you!
Amazing service by Ruslan
From beginning to end a great and easy service. I made a move from the Netherlands to Spain and via Clicktrans hired Ruslan to make the move. Ruslan is a great communicator and will give you a very fair price. He also helped with loading and unloading for an extra fee. When he arrived I got nervous it all wouldnt fit but his amazing tetris skills made me worry for nothing. He was also super kind and professional the whole way through. Very reliable. Thanks again Ruslan!
Transport of a broken down van
Clicktrans has helped me find a solution to transport my broken down van from the UK to France.
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