We had booked a hotel in Dubai with a non-refundable rate. Due to the current conflict in the Middle East, we were unfortunately unable to travel. Even though our booking did not include free can... See more
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"Find room to explore and get packing! Booking the perfect hotel is just the first step of the journey - the road ahead is all yours. As fellow travellers, we know where you're coming from, no matter where you're going.
Contact info
Denmark
- clicktrip.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Worked as expected, would use again
They offer the best human service
They offer the best human service. They responded to every of my questions within minutes. I am a very satisfied customer with them . Highly recommend!
I booked an hotel with a wrong date…
I booked an hotel with a wrong date with a non refundable option, I realized immediately and asked for help, and Tiffany then asked the hotel for a cancellation or change of date and the next day I got a positive response. I'm very grateful for the help of Tiffany, this site and the people that work here are definitely trustworthy! Will definitely book again with them.
Had to cxl my trip and they got all my…
Had to cxl my trip and they got all my money back without issue.
Thank you Clicktrip. I will be definitely using you from now on.
Anders helped me solve the problem…
Anders helped me solve the problem excellently—he was polite, efficient, and professional. Thank him very much.
Best price guaranteed,
Best price guaranteed,
The customer service is very helpful if problems come up,
Thank you for your support,
Booked a hotel from clicktrip and after…
Booked a hotel from clicktrip and after service with the customer care and few changes with the booking and all, everything went so flawless.
Really Appreciate the team effort to make my trip joyful with a great service and affordable price than other sites.
Thank you Again.
All good service
Fast Service
⭐️⭐️⭐️⭐️⭐️
I was so impressed with this travel site's customer service when I needed to cancel my hotel stay. They handled everything quickly and professionally, and I received clear email confirmations at every step — from the cancellation request to the refund approval and final confirmation. Anders Kaspersen was friendly, efficient, and made what could’ve been a stressful situation completely hassle-free. Truly outstanding support — I’ll happily use them again!
Fraudulent. Illeagal popups.
Illeagal popups after opening browser every time. Add to your not allowed browser popups settings.
Fraudulent.

Reply from Clicktrip
First time using Clicktrip
First time using Clicktrip, Bath was great.I couldn’t fault them . I’ve already booked two trips for next year. I’m sorry that I didn’t leave a tip for the driver , who went above and beyond, I’d packed my purse away and didn’t realise it was still a thing. Being a single woman, I was anxious doing a trip alone, sat next to a lovely lady
I'm glad
I'm glad, they did the best, from the first contact until when get the solution. Thank for all. I'm a customer now
Easy and quick!
Responsive costumer service
I had a mistake in a same day reservation and they responded in mail and fixed it for me in less than 30 minutes. Also offered the best price out of all other sites.
This was my first time using this…
This was my first time using this company to book a room and I must say it was very easy and pleasant. They even were very helpful with an issue that affected my booking.
I highly recommend you checking out this website for your travels.
Clicktrip offers a great variety of…
Clicktrip offers a great variety of great price hotels. However, I was really impressed how quick they haven been helping with any problem that I have encountered during my trip. I totally recommend booking with Clicktrip.
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