Clifton Private Finance Reviews 356

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and professional yet personable approach, making complex processes feel supported and clear. The service provided is frequently highlighted as outstanding, with many appreciating the efficiency, quick response times, and the smooth user experience from start to finish. Reviewers often mention the proactive communication and the team's dedication to finding tailored solutions, even for challenging situations. However, some people mentioned experiencing delays from loan companies, which the staff actively worked to resolve. A few other people also felt that initial email responses were slow or unclear, sometimes requiring multiple follow-ups.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Response time

People report positive experiences with response time, with many customers highlighting prompt replies to... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, efficiency, and... See more

User experience

Clients share positive opinions on user experience, describing it as amazing, great, and flawless from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Joshua was absolutely fantastic with helping us navigate every step of the bridging loan for auction finance. He was extremely helpful and knowledgable and made us feel completely supported every ste... See more

Rated 5 out of 5 stars

Clifton Finances, and in particular Sam and Nick, were outstanding in helping us arrange a tricky third re-bridge. They worked tirelessly to smooth over a few last-minute hitches and ensured everythin... See more

Rated 5 out of 5 stars

Nick Kerley - helped us with understanding the process, costs and risks getting a bridging loan for a property being sold via Formal Tender. He was really quick and efficient with getting us quotes an... See more

Rated 5 out of 5 stars

Absolutely BRILLIANT! I had the most amazing broker called Dylan Humpfreys. He was professional, reassuring, super fast at responding, helpful, hard working and so genuinely caring. I cannot rate... See more


Company details

  1. Property Investment

About Clifton Private Finance

Written by the company

Clifton Private Finance is an award-winning, independent property and business finance brokerage.
We are dedicated to helping individuals and businesses access market-leading finance solutions for properties, businesses and assets.

With strong relationships across a diverse network of high street, private and specialist lenders, we negotiate bespoke terms and rates on your behalf.

Our fully independent status means we put your best interests at the heart of what we do, with no ties to any one lender. We are here to listen, advise, and support you throughout your financing journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

356 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Highly recommended regulated broker

Nick Kerley really helped me understand everything I needed to know about applying for a regulated bridging loan to take over our existing expired mortgage for my family home, offering invaluable advice on what steps to take and how the process works. Highly recommended company with great transparent advice and service. Nick really helped relieve a lot of stress and went out of his way to make sure the process was as clear and as seamless as possible, making sure we were well-informed to make the best informed decision possible. Will definitely use again in the future if needed.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Bridging Loan

Easy to contact. Phone calls were answered promptly and when busy called back quickly. Staff were extremely helpful and courteous and liaised with all interested parties and kept us fully informed of all developments. Our completion date was met.
Very professional service.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience - thank you Dylan!

We had a great experience using Clifton Private Finance for our loan, and in particular working with Dylan.

Dylan was fantastic throughout the entire process. He was always clear, organised and incredibly prompt in getting back to us. He kept communication flowing smoothly between us and the lender, which made what could have been a very stressful process feel much more manageable and under control.

He gave us really good reassurance at key points and explained things clearly, which we genuinely appreciated. We always felt well informed and supported, and never left wondering what was happening next.

We would highly recommend Clifton Private Finance as a professional, trustworthy and knowledgeable firm, and we cannot praise Dylan highly enough for the service he provided.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Kevin

I cannot recommend this company enough given the support, guidance, communication and effectiveness of a recent financial transaction I did with them involving a Bridging Loan. Right from Day 1 of my first contact with Fergus, and subsequently with Annie and Fergus, they were both always available, responsive and involved making sure the process was overseen right to end. They were brilliant and my transaction completed without a hitch! Well Done Clifton Finance!

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

Total Shambles

It was the worst mortgage application process I have ever experienced. Prior to choosing Clifton, I read reviews stating how smooth the process was, consistent communications and updates, as well as a turn around of about a one month. Alas, it was the complete and total opposite for us.

First and foremost, all our private documentation were not shared under a secure source, instead everything was just via email, leaving a lot of room for that information falling in the wrong hands. The communication was appalling and I had to chase them up on updates on countless times. I am sure Clifton is aware of this because I complained several times and in the end even requested for a different broker.

The whole process started at the end of July 2025 and only got mortgage finalized in mid December, 2025. At which time, Christmas was around the corner and couldn't get anything resolved until January 2026. Its due to this long delay that our previous bank ended up charging us a penalty fee of approximately 4000 pounds, whereas had it been completed in 2 months, there would have been no penalties or charges.

All in all, we are so disappointed with Clifton and with all the stress, uncertainty and pressure we were subjected to, I wouldn't even recommend anyone to through this.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely BRILLIANT!

Absolutely BRILLIANT!
I had the most amazing broker called Dylan Humpfreys. He was professional, reassuring, super fast at responding, helpful, hard working and so genuinely caring.
I cannot rate him enough, such a lovely guy. He will always be my first option!
Thank you xx

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Bridging Loan

I can truly recommend this company, they have been absolutely brilliant, from application to completion, a special mention though to Simon Mullins, he has gone above and beyond with all the help and guidance he has provided us and has made the whole experience very easy, he is a credit to the company, thank you so much Simon 👍👍

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

5* service from Nick

We found Clifton via Google when looking to finance the purchase of a commercial property with a view to creating a residential development.

As somewhat novices to the category, we spoke with several brokers and based on the advice received from Nick, decided to go with Clifton.

It was not a straightforward scenario and we met several roadblocks along the way, but Nick assisted at each stage and ultimately helped us get the finance over the line.

I would not hesitate to recommend Nick @ Clifton to anyone and we will certainly be using him again when it comes to refinancing the current facility.

Thanks again, Nick!

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Paige was star

Paige was star
From outset to completion, walked and talked me through it all. Not only so professional, but, showed understanding and genuine warmth when times were stressful. If required again, I would not hesitate to engage again. Highly recommend for those that need

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Worked with Alex Morris at Clifton

Worked with Alex Morris at Clifton. Our situation wasn't straightforward, but Alex and the Clifton team found a solution and managed to meet a particularly aggressive timetable set by our seller! He was both professional and amiable throughout. Would highly recommend him and the team.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and friendly service

The whole process of getting a mortgage (which I thought might be difficult considering our ages) was extremely friendly, smooth and efficient. The mortgage offer arrived incredibly fast. Alex and Jan were then extremely helpful in dealing with a problem (a typo in the lender's paperwork) and were quick to coordinate with the lender and my solicitor to ensure the mortgage funds were available on time. I would not hesitate to recommend Clifton Private Finance!

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended, great communication

Can't recommend Clifton Private Finance any higher. I had the pleasure of working with Paige Dumpleton who throughout the process was efficient, professional and informative. No pressure was put onto me to take out the finance just the information presented in an easy to follow format with expert help on hand to guide me through from start to finish. Communication was extremely efficient and reassuring. I'll be back with my next project. Thank you Paige and Clifton Finance.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding -- quick and efficient.

Outstanding -- quick and efficient.
I had a slightly complicated situation and a short timeline and Alex and the team came to the rescue. In the end it was the smoothest possible process.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service, care, attention to detail and patience from Simon Mullins at Clifton Private Finance. He made sure we were clear on every step of the Bridging loan and supported us at each step, going above and beyond, consistently. Highly recommend Simon and Clifton Private finance.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

In a word ... Excellent

Having read other reviews I contacted Clifton Private Finance to support financing a property purchase and refurbishment (bridging Loan). From inception the service has been fantastic, not least because my assigned broker Joshua Moore has been with me every step of the way, explaining processes, excellent communication, lightening speed responses! and with a genuine interest in my project. Faultless. I have no hesitation recommending Joshua and Clifton PF and I'm looking forward to working with the business again soon. Huge Thanks - Melanie

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Professionalism, Max Was Outstanding!

I had an excellent experience with Clifton Private Finance.

From the very first contact, everything felt professional, organised, and transparent.

A special thank you to Max, who was truly exceptional.

He was clear, patient, and incredibly responsive throughout our conversations.

It’s rare to come across someone who combines deep knowledge with such genuine care for clients.
He always took the time to explain things clearly and made sure I felt confident and informed at every step.

Max and the Clifton Private Finance team really stand out for their honesty, professionalism, and commitment to doing things properly.

I would gladly recommend them to anyone looking for a trustworthy and high-quality financial service.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from Patrick…

Excellent customer service from Patrick and Jan. I would recommend wholeheartedly. We were looking for a specialist mortgage as we are based abroad. The process was longer than a regular mortgage but we were kept informed and supported through out, including with chasing the solicitors when we needed to. We would not hesitate to use this service again in the future.

September 26, 2025
Unprompted review

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