Clifton Private Finance Reviews 356

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and professional yet personable approach, making complex processes feel supported and clear. The service provided is frequently highlighted as outstanding, with many appreciating the efficiency, quick response times, and the smooth user experience from start to finish. Reviewers often mention the proactive communication and the team's dedication to finding tailored solutions, even for challenging situations. However, some people mentioned experiencing delays from loan companies, which the staff actively worked to resolve. A few other people also felt that initial email responses were slow or unclear, sometimes requiring multiple follow-ups.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Response time

People report positive experiences with response time, with many customers highlighting prompt replies to... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, efficiency, and... See more

User experience

Clients share positive opinions on user experience, describing it as amazing, great, and flawless from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Joshua was absolutely fantastic with helping us navigate every step of the bridging loan for auction finance. He was extremely helpful and knowledgable and made us feel completely supported every ste... See more

Rated 5 out of 5 stars

Clifton Finances, and in particular Sam and Nick, were outstanding in helping us arrange a tricky third re-bridge. They worked tirelessly to smooth over a few last-minute hitches and ensured everythin... See more

Rated 5 out of 5 stars

Nick Kerley - helped us with understanding the process, costs and risks getting a bridging loan for a property being sold via Formal Tender. He was really quick and efficient with getting us quotes an... See more

Rated 5 out of 5 stars

Absolutely BRILLIANT! I had the most amazing broker called Dylan Humpfreys. He was professional, reassuring, super fast at responding, helpful, hard working and so genuinely caring. I cannot rate... See more


Company details

  1. Property Investment

About Clifton Private Finance

Written by the company

Clifton Private Finance is an award-winning, independent property and business finance brokerage.
We are dedicated to helping individuals and businesses access market-leading finance solutions for properties, businesses and assets.

With strong relationships across a diverse network of high street, private and specialist lenders, we negotiate bespoke terms and rates on your behalf.

Our fully independent status means we put your best interests at the heart of what we do, with no ties to any one lender. We are here to listen, advise, and support you throughout your financing journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

356 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Simon has been excellent

Simon has been excellent, everything explained along the way
And being our first time would answer all our questions and reassure us
Can’t thank him enough,thanks Simon

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

We needed a bridging loan to help buy…

We needed a bridging loan to help buy our house and I found Clifton Finance with an online search. They are a great company. I was put through to Dylan Humphries who assisted us all the way right through to the completion of our purchase. He is the go to guy if you need to get a mortgage or loan. He has such a calm, patient, professional approach to help you achieve your goal.
I really recommend him if you need finance. We are in our new home and this is thanks to his help.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great - would recommend!

We had an excellent experience with Clifton Finance, and especially with our main contact, Ben Francis. Ben was professional, approachable, and always on hand to answer questions clearly and promptly. He took the time to fully understand our needs, gave straightforward advice, and guided us through the process with real expertise.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great job done by Joshua

Great job done by Joshua, he couldn’t have been more helpful, he made the transaction completely stress free, everything was talked about and made much easier.
I would recommend Joshua and Clifton Finance every time.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Dylan Humphries couldn't do enough to…

Dylan Humphries couldn't do enough to help, with queries aswell as the quotes I wouldn't hesitate to recommend him if you need bridging finance. The only reason we didn't proceed was due to a sale on our current home being agreed and moving at speed.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Impressed with process from start to finish

We were looking for a business loan to support a new product. From the first interest to being introduced to our broker, was professional and speedy.
Ben Francis, our broker, was the very best. He was responsive, professional and just all round good guy! We achieved a very successful outcome and were impressed with process from start to finish!

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service...

I can't recommend Clifton Finance highly enough. We worked with Sam Baker who went above and beyond to make the process of finding and applying for our loan both swift and simple. We encountered some hold ups from the loan company along the way but Sam was on it at every stage and couldn't have been more helpful, professional and personable. I wouldn't hesitate to use them again.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Recommend!

Josh sorted my finance out quickly, speed was important as I had already brought at auction, he gave me a few different options and on comparison to other brokers Clifton Private Finance was the most competitive. Would recommend and return.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with James Ellacott on brokering my business mortgage. James and his team delivered outstanding service throughout the entire process—always quick to respond to my requests and consistently going the extra mile to help me secure additional funding. I highly recommend them.

August 17, 2025
Rated 5 out of 5 stars

Great work

I recently worked with James at Clifton Private Finance on the remortgage of my commercial property, and I couldn’t recommend him highly enough. From the very beginning, James was professional, approachable, and incredibly knowledgeable. He took the time to fully understand my situation and goals, and then guided me through every stage of the process with clear, straightforward advice.

What really stood out was James’s attention to detail and his determination to get me the very best deal. He was always proactive, quick to respond to any queries, and kept me updated throughout, which gave me complete peace of mind. The whole process was far smoother and quicker than I expected, thanks entirely to his expertise and hard work.

James turned what could have been a stressful and complicated task into a seamless experience. If you’re looking for someone who genuinely cares about getting you the right outcome and goes above and beyond to make it happen, James is the person you need. I wouldn’t hesitate to use him again or to recommend him to others.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Bridging Loan Applications

Dylan Humphreys was our point of contact with Clifton Private Finance. He provided an excellent service and was very responsive with all communications handled literally immediately. This was what set him apart from most of my other professional interactions in this day and age and was very refreshing.
We had some difficulties interacting with the lender and Dylan was very proactive in helping us to resolve the issues that arose.
I would have no reservations in recommending Clifton Private Finance and Dylan in particular to anyone looking for financial advice in the future.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks James

I got in touch with James from Clifton after putting in an enquiry on their website. Without too much hope for a favorable outcome due to the complexity of my requirements and having been declined before for funding, I just thought I'd give it another try. And I am so glad I did! Not only did James take the time to understand what it was that I was facing problem with, he also analyzed other factors which impacted my business reaching its true potential, helping me get the gears working, allowing me get the funding to move the premises of my business, which now means its more profitable than it was before. Thanks James, for understanding not just what I wanted, but also what my business needed.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

I needed advice and guide figures for a…

I needed advice and guide figures for a bridging loan pdq. Nick gave me a balanced picture of plus and minus and had figures back to me the same evening.
Decided not to go ahead and Nick was most understanding.
I would recommend Clifton without hesitation. Thanks again Nick.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Wouldn't hesitate to use again…

I would thoroughly recommend Clifton PF after they secured a bridging loan for me, and I have already referred someone else to them. In particular, Dylan Humphreys provided exceptional service. He was very friendly, always responsive to a phone call or email to explain next steps and equally proactive to help chase things up when there was a delay on the part of the lender. I'm really grateful for his support at a very stressful time.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Clifton Finances - Outstanding help in tricky situation

Clifton Finances, and in particular Sam and Nick, were outstanding in helping us arrange a tricky third re-bridge. They worked tirelessly to smooth over a few last-minute hitches and ensured everything was completed on time. They managed to find us a responsive lender who really understood our situation. Highly recommended!

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Dylan was extremely efficient

Dylan was extremely efficient , providing excellent service and kept us fully informed throughout this process. He was always available to answer any queries.
I would not hesitate to recommend this company.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Patrick went above and beyond!

We did NOT have an easy time getting a mortgage for our recent home purchase, but Patrick went above and beyond in finding a lender and navigating their seemingly endless barrage of requests and delays. He'll be our first call in two years when we need to remortgage!

July 22, 2025
Unprompted review

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