Clifton Private Finance Reviews 357

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and professional yet personable approach, making complex processes feel supported and clear. The service provided is frequently highlighted as outstanding, with many appreciating the efficiency, quick response times, and the smooth user experience from start to finish. Reviewers often mention the proactive communication and the team's dedication to finding tailored solutions, even for challenging situations. However, some people mentioned experiencing delays from loan companies, which the staff actively worked to resolve. A few other people also felt that initial email responses were slow or unclear, sometimes requiring multiple follow-ups.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Response time

People report positive experiences with response time, with many customers highlighting prompt replies to... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, efficiency, and... See more

User experience

Clients share positive opinions on user experience, describing it as amazing, great, and flawless from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Joshua was absolutely fantastic with helping us navigate every step of the bridging loan for auction finance. He was extremely helpful and knowledgable and made us feel completely supported every ste... See more

Rated 5 out of 5 stars

Clifton Finances, and in particular Sam and Nick, were outstanding in helping us arrange a tricky third re-bridge. They worked tirelessly to smooth over a few last-minute hitches and ensured everythin... See more

Rated 5 out of 5 stars

Nick Kerley - helped us with understanding the process, costs and risks getting a bridging loan for a property being sold via Formal Tender. He was really quick and efficient with getting us quotes an... See more

Rated 5 out of 5 stars

Absolutely BRILLIANT! I had the most amazing broker called Dylan Humpfreys. He was professional, reassuring, super fast at responding, helpful, hard working and so genuinely caring. I cannot rate... See more


Company details

  1. Property Investment

About Clifton Private Finance

Written by the company

Clifton Private Finance is an award-winning, independent property and business finance brokerage.
We are dedicated to helping individuals and businesses access market-leading finance solutions for properties, businesses and assets.

With strong relationships across a diverse network of high street, private and specialist lenders, we negotiate bespoke terms and rates on your behalf.

Our fully independent status means we put your best interests at the heart of what we do, with no ties to any one lender. We are here to listen, advise, and support you throughout your financing journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

357 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Patrick went above and beyond!

We did NOT have an easy time getting a mortgage for our recent home purchase, but Patrick went above and beyond in finding a lender and navigating their seemingly endless barrage of requests and delays. He'll be our first call in two years when we need to remortgage!

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

5 * service from Clifton Finance

I've used them in the past; I've used them recently and I would not hesitate to use them again in the future.

My thanks to Scott at Clifton Finance, who has been very helpful in my requests for securing bridging finance for purchase of a holiday home overseas. He is always quick to respond to enquiries and has been very helpful with clearly explanation the process.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Bridging

Simon was a fantastic guide through the bridging maze. Came up with a very good offer and was so calm, organised and professional throughout keeping us up to date at each stage.
Although we could not complete on this property we would have no hesitation in recommending Simon.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

A GREAT EXPERIENCE!!

From start to finish my broker Dylan was on hand dealing with my application. He kept in touch, responded with lightening speed (unlike others who I've had to keep chasing) and communicated very well. The outcome was positive.
I am so pleased I found this company and will 1000%
be using their services again.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service - nursed me through what seemed scary…

Simon was really helpful in guiding me through a process which was new to me. Although bridging can sound scary, it can be an invaluable and speedy resource.

He was very prompt and patient, returning with clarifications and amends to the offer - several times. Definitely consider using Simon and his business again.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Was put in touch with an advisor straight away who understood my requirments. The whole process was easy and very fast. Would highly recommend this company to anyone requiring assistance with a mortgage, remortgage or bridging loan.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and helpful broker

My experience with Clifton Finance has been very good, my broker was helpful, attentive and always quick to reply to queries and I had many of them as it was quite a complex bridging loan for an old property in Cornwall, I would definitely recommend them!

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely professional

Extremely professional and communication was very clear
I would highly recommend patrick!
Looked for for the best deal for us and was very clear with communication.one of the best mortgage brokers we have worked with
Would highly recommend!

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

First email wait for days/week with no…

live chat is just a reception can be replaced by AI, they can answer you all info on their website. First email wait for days/week replied with no clear info, waiting for weeks second/third email with no reply, even you want a big fish you should reply. Unacceptable!

July 4, 2025
Unprompted review
Clifton Private Finance logo

Reply from Clifton Private Finance

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it must have been to wait for responses that didn’t meet your expectations.

Our live chat team is here to assist with general inquiries and guide users to the right resources, but we acknowledge that more complex issues deserve more timely, personalised support.

Your concerns have been taken seriously, and we are currently reviewing the matter internally to ensure it is addressed appropriately.

Rated 5 out of 5 stars

Deffinately would use again

Great service from start tofinish. Highly recommend this company. Simple application matched us to the right lender quickly. Any communication answered promptly.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service Despite a Challenging Case

I've been communicating with Paige for over a year as I explored options for a bridging loan. Although we ultimately couldn't proceed due to the property's construction, I highly recommend her. She has been consistently lovely, helpful, and incredibly responsive throughout the entire process. Her support, patience, and clear communication made a complex situation feel far more manageable. I truly appreciate her dedication and kindness throughout the whole process.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend

I would highly recommend Alex Chambers. He worked to our pace, always offering helpful solutions and helped us get our mortgage sorted.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Simple property financing

I consulted Clifton Private Finance about a Bridging Loan for my property flip. They found a product that gave me a really good rate. Everything about the finance was explained in clear terms that were easy to understand as a first-time property investor and the costs were presented succinctly.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Joshua at…

I would highly recommend Joshua at Clifton Private Finance. After being let down by previous broker for BTL mortgage due to poor condition of the property we were in the process of buying, we contacted CPF and Joshua helped us navigate through a bridging loan to secure the finance for our property. He was constantly in contact with us, answering any questions and keeping us updated throughout the process. He was very knowledgable in this field, polite and took the time to explain best options for our circumstances. We would not hesitate to contact Joshua at Clifton Private Finance should we need a bridging loan in the future. 1st class service

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Simon went the extra mile and then some

Really great to work with Simon on arranging bridging finance for house purchase. He was very patient, clear in explanations, and went the extra mile connecting my solicitors with Precise's solicitors to make the exchange happen and expediting details that were not in his work scope. Very grateful I did this route as the first agreed sale on my existing house fell through in the chain, and working with Simon guaranteed we got the house we really wanted. Highly recommended.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Sam was a brilliant guy to deal with, fast to respond always on the ball with any issues. Would definitely recommend this company.

June 13, 2025
Unprompted review

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