Clifton Private Finance Reviews 357

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and professional yet personable approach, making complex processes feel supported and clear. The service provided is frequently highlighted as outstanding, with many appreciating the efficiency, quick response times, and the smooth user experience from start to finish. Reviewers often mention the proactive communication and the team's dedication to finding tailored solutions, even for challenging situations. However, some people mentioned experiencing delays from loan companies, which the staff actively worked to resolve. A few other people also felt that initial email responses were slow or unclear, sometimes requiring multiple follow-ups.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Response time

People report positive experiences with response time, with many customers highlighting prompt replies to... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, efficiency, and... See more

User experience

Clients share positive opinions on user experience, describing it as amazing, great, and flawless from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Joshua was absolutely fantastic with helping us navigate every step of the bridging loan for auction finance. He was extremely helpful and knowledgable and made us feel completely supported every ste... See more

Rated 5 out of 5 stars

Clifton Finances, and in particular Sam and Nick, were outstanding in helping us arrange a tricky third re-bridge. They worked tirelessly to smooth over a few last-minute hitches and ensured everythin... See more

Rated 5 out of 5 stars

Nick Kerley - helped us with understanding the process, costs and risks getting a bridging loan for a property being sold via Formal Tender. He was really quick and efficient with getting us quotes an... See more

Rated 5 out of 5 stars

Absolutely BRILLIANT! I had the most amazing broker called Dylan Humpfreys. He was professional, reassuring, super fast at responding, helpful, hard working and so genuinely caring. I cannot rate... See more


Company details

  1. Property Investment

About Clifton Private Finance

Written by the company

Clifton Private Finance is an award-winning, independent property and business finance brokerage.
We are dedicated to helping individuals and businesses access market-leading finance solutions for properties, businesses and assets.

With strong relationships across a diverse network of high street, private and specialist lenders, we negotiate bespoke terms and rates on your behalf.

Our fully independent status means we put your best interests at the heart of what we do, with no ties to any one lender. We are here to listen, advise, and support you throughout your financing journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

357 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The reviews were correct, Paige is fantastic!

I read reviews on how great Paige was so made sure I asked for her when I initially contacted CPF and the reviews weren’t wrong, she has been exceptional to deal with over the last 3 months. She’s friendly yet professional and has guided me through the process with promptness and efficiency. I would highly recommend Paige, without hesitation, she really has been fantastic!

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Paige

I had a great experience with Paige. Efficiently and thoroughly answered all my questions. She offered outstanding advice and kept me informed, ensuring that the process ran smoothly to completion. I highly recommend Paige. Thank you
Julia

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Paige was amazing

Paige was amazing! We had been having difficulty financing our project but from the first phone call, Paige offered sound advice and was continually pro active, resolving problems and keeping us informed at every step. I would highly recommend!

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

expat looking to get a mortgage…

As an expat looking to get a mortgage in the UK for the first time in many years Clifton Private Finance were excellent in all areas. My initial contact, Alex Chambers, was a pleasure to deal with. His advice regarding the best options given my personal circumstances was invaluable and something I’d have struggled with if done on my own. Guidance was given on how best to complete the application process and all questions were answered quickly. The offer was received quickly once all the paperwork was submitted.

During the property purchase process Alex and Jan Guerin were always happy to assist wherever they could with the solicitors and the Bank in order to try and expedite proceedings despite them no longer having to be involved.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Dylan was supportive & professional

Dylan was helpful and positive from our first contact. He helped us secure a bridging loan and made filling in the paperwork much less daunting than it first seemed.
He was quick to respond to all questions and liaised with the lender’s solicitors to ensure that the whole process went as smoothly and quickly as possible.
Highly recommend.

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

Steer well clear of this company

spent a lot of time sending information over to Alex Morris, had to keep chasing him up to se if they could change my mortgage to another lender, he kept promising to get back to me but didnt, what a total waste of time Alex is, had to ring the main number to complain as he wouldn't answer the phone or emails,

June 2, 2025
Unprompted review
Clifton Private Finance logo

Reply from Clifton Private Finance

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your recent experience and the frustration it caused. This is certainly not the level of service we aim to provide.

We understand how important timely communication is, especially when it comes to something as significant as your mortgage. Your concerns have been taken seriously, and we are currently reviewing the matter internally to ensure it is addressed appropriately.

Rated 5 out of 5 stars

Second time using Scott Dutfield and…

Second time using Scott Dutfield and both times he has provided outstanding advice, always kept me up to date and chased estate agents and solicitors on my behalf when required. Will definitely be using Scott again for future projects. Many thanks!

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Simon & Paige

Simon & Paige
I had a great experience with Simon & Paige from Clifton finance , both were as eager as myself to get things done fast and efficiently and they were always one step ahead chasing up Enquiries to get the bridging loan dealt with as fast as possible . Wouldn’t hesitate to use them again .

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Darcy and the team were exceptional

We had an outstanding experience working with Darcy and her team to remortgage and secure an expat mortgage at an excellent rate.

From start to finish, the process was smooth and efficient. The level of communication, attention to detail, and regular follow-up was truly exceptional.

We’re incredibly grateful to Darcy for her unwavering support, professionalism, and outstanding service — we couldn’t recommend her and this company more highly!

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Professional & helpful, Highly recommended.

Through the entire process, Sam was responsive, caring and helpful. Everything was managed effectively & professionally, and his attention and help is very much appreciated.
This was the second time we had used Clifton and I would have no hesitation in recommending them.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

If there were 10 stars, I would give them. Excellent, efficient service, got the best rates available on the market. Nick Kerley was brilliant throughout the whole process, I would definitely recommend Clifton and 100% use them again.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible personal and professional service

I dealt with Alex from CPF who made it look easy compared to others.

Being a 'self employed' business owner on a salary of £12,500, most lenders wouldn't lend me what was required. Thanks to Alex at CPF, I ended up being able to borrow more than double what TSB could offer (using net profit + salary).

Alex listened, understood and I ended up with a product I am incredibly happy with. The overall service was exemplary - and we even had the chance to talk motorbikes.

My whole family are now moving into our dream home thanks to Alex and the team at CPF.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

First Bridging Expericne

Scott from Clifton was very helpful and supported us in obtaining our first bridging loan. He was very responsive and answered all questions we had asked clearly.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Dealt with my complex circumstance

After experiencing disappointment with a previous broker (different company) due to my circumstance, Alex Morris took over my case with exceptional professionalism. I outlined my situation, and Alex secured a mortgage offer without any complications. Throughout the process, he maintained a high level of professionalism, I was able to arrange call or responses via email where needed e.g. to explain parts I found unclear. Thank you, Alex, for making the process stress-free.

April 1, 2025
Unprompted review

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