Clinicexpert Reviews 

2,526
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers had a great experience with this company. Customers consistently praise the staff and doctors for their professionalism, expertise, and caring approach, often highlighting their helpfulness and clear explanations. Many felt well taken care of, appreciating the supportive and attentive customer service provided throughout their procedures, with overall service and results frequently described as exceptional. However, some people mentioned dissatisfaction with the quality of work, citing unsuccessful procedures and outcomes that did not meet expectations. A few others felt that post-operative support and aftercare were limited, leading to concerns about follow-up and responsibility. There were also instances where customers reported unprofessional conduct or a lack of compassion during their experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing satisfaction with the care... See more

Quality

Users describe ambiguous interactions with quality, with some expressing extreme satisfaction with results... See more

Customer service

Customers had positive experiences with customer service, highlighting the helpfulness and support of staff... See more

Price

People report ambiguous experiences with price, with some customers expressing satisfaction with the quotes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I felt completely well taken care of here. The doctors take plenty of time, explain everything clearly, and come across as very competent. The treatment itself was of high quality and also very pleasa... See more

Company replied

Rated 5 out of 5 stars

Hello Dr. [Karim], I just wanted to take a moment to sincerely thank you for the amazing work you did on my hair transplant. The results have truly exceeded my expectations, and I am very hap... See more

Company replied

Rated 5 out of 5 stars

I booked an OP some months ago. Throughout the process i found out that the op is not recommended right now. I asked for a refund and was granted it. All through the process I was in contact with a gu... See more

Company replied

Rated 5 out of 5 stars

This is my second time with this clinic. I had all my teeth done ,a lip lift, brow lift and eyebag removal . And I am now 1 month post operative and I look amazing 😃. My experience with clinic expe... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Dental Clinic
  3. Hair Transplantation Clinic
  4. Medical Center

Written by the company

Clinicexpert is one of the biggest clinics in Turkey that offers Hair Transplant and Aesthetic Surgeries Operations. Our belief is to offer very high quality services with very competitive costs by very qualified medical staff, very developed hospital, and most recent technologies that guarantee best results for all our patients.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.2

All reviews

(2,526)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been in your clinic half year ago

I have been in your clinic half year ago. I was not sure that you can help me with my hair. Now I can say that I was not right. You are really professional clinic and big thank to your staff as well as assisting people (I just know names: Irada and Maral ) . I recommend you to all of my friends.
Best regards Murat from Russian Federation

September 25, 2023
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Dear
Thank you for your review. We are thrilled to hear that you are happy with our service.
We wish you a speedy recovery and always remember, we are one phone call away and if you need anything please don't hesitate to reach us at pos@clinicexpert.net

Best of luck.
Post-Op Support Team
Clinic Expert.
We wish you a speedy recovery and hope to see you again.

Rated 1 out of 5 stars

Clinicexpert bad customer service

After talking to an agent and inviting him to see what clinicexpert can do for me to solve the problem they have caused. I am getting the following answer.

Conversation:

Me: I am just wondering if you can do a second transplant fixing the mistake you have done in 2018.

Agent: Are you trying to threaten us?

Me: No, this review is been there for 5 years. You never said anything. I am giving you the chance to solve it, and I may remove the review, as you want.

Me: If other company solves this, it is as easy as giving the positive review to that other company.

This will obviously remain. Old review

Agent: Giving us the chance. Are you trying to blackmail us, Mr Alberto, or something.

Me: No. I think you don’t understand. Have a great evening.

Agent: No from the tone of your message it's seems like this, if you solve what we have done for you you will remove the good reviews (This may be wrong, as there is no good review, from my side to clinicexpert) that you had wrote it ot the bad one because I can't open it. But the thing you don't know is that your operation was 100% successful. There are so many reasons that make you need to do another session for hair transplant one of the reason is heredity.

Me: No, the main reason is that you left me with and uneven frontline, and I need to fix it. With or without you.

(Photos, showing the mistake. Which I would love to update online.).

Agent: When you had the treatment did you told them that I want this area as well or not. Because our Specialist team will follow the doctor instructions and if you told the doctor that I want this areas as well they will transplanted. But it's seems you forgot to say that.

Me: You see the other side, judge yourself.

I think this is good. And the other side is bad.

I am checking possibilities, but honestly I am scared of your answers now. I could plan a flight in January 2025.

Agent: I will transfer your case to the post op team.

Me: If it’s too complicated do not bother please, I prefer to pay to another company that is capable to help. Thank you.

Agent:

To be honest with you. This kind of case will take care of it from the post op team. They will decide if that can be fixed or not.

NO ONE CONTACT ME SO FAR.

March 31, 2024
Unprompted review
Rated 1 out of 5 stars

I do not recommend this clinic

I do not recommend this clinic. I had an intervention two years ago, breast skin reduction and breast implant. Two years have passed and my breasts look different one from the other, one bigger and one smaller. The surgeon did not take into account that physiologically my breasts looked different from the beginning because of breastfeeding. He put equal implants and now I have a bigger breast and a smaller one.

March 31, 2023
Unprompted review
Rated 4 out of 5 stars

Very good

I had 2 visits to finish the work (dental implants and then zirconia crowns) with around 5 months gap, my first visit was not very good because my point of contact at that time wasn’t available in the clinic for support but was on WhatsApp only, the doctor didn’t speak a word of English which I didn’t know beforehand otherwise I would have asked for a translator. Luckily in the second visit my point of contact was Can +90 534 323 90 38 who is the best ever. He is very kind, reassuring and professional and knows how to keep a patient comfortable. Can showed up in the clinic for my appointments and answered all my questions and made sure I understood the plan and procedure well. My teeth treatment was great. The second visit I also had a different doctor who was more than an expert and knew exactly what to do and what’s needed without me even asking and spoke perfect english and was very pleasant to communicate with. I’m happy with the results. The only downside is that because my dental situation was complicated we finished the work last minute. I would have preferred an extra day or two to stay after treatment just in case. But in general I’m happy with the results and recommend the clinic especially if Can is your contact.

February 15, 2024
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

DearJoudi,
Thank you for your review. We are thrilled to hear that you are happy with our service.
We wish you a speedy recovery and always remember, we are one phone call away and if you need anything please don't hesitate to reach us at pos@clinicexpert.net

Best of luck.
Post-Op Support Team
Clinic Expert.
We wish you a speedy recovery and hope to see you again.

Rated 5 out of 5 stars

Very nice experience with expert clinic

Very nice experience with a professional people and medical team

March 30, 2024
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Dear Wael
Thank you for sharing your review. It’s nice to hear from you, and we are glad that you
enjoyed your experience at Clinicexpert.

For any further queries please don't hesitate to contact us at pos@clinicexpert.net

Best of luck,
Post-Op Support Team
Clinic Expert.

Rated 5 out of 5 stars

Smart Lens

5 star treatment from Start to finish & beyond...
I am a 58 yr old lady who with Clinicexperts vast help was able to travel to Turkey on my own for Smart Lens Surgery.
S.Dean Arkadan was with me every step of the way, from day 1 he was by my side & in contact daily, reassuring me & answering all my questions, such a lovely helpful man who went above & beyond, even checking on me in the days following my return home, thank you so very much.
Dilan had the flights arranged in an hour & kept me posted all the way, meanwhile, Aleyna at the planning team ensured, I was booked in to the hotel (more on that later) & both picked up & returned to the airport & all transport to apts at the clinic, this service was faultless & each driver was both kind, courteous & on time, again thank you.
Tak at the clinic stayed with me throughout consults & tests, as well as before & after surgery, plus follow up visit, he was an utter gentleman, with a lovely manner, thank you Tak
The medical team were amazing & it was very clear they knew what they were doing, very professional, kind & extremely helpful, thank you to each of you, this enabled the very skilled surgeon to do his job with minimal fuss, thank you for giving me my sight back sir.
The hotel was beautiful & the staff were amazing, nothing was too much trouble, from the night porter on arrival at 2am to the maids cheerfulness, the food was superb for variety & deliciously good, the restaurant staff were both attentive & friendly.
I must point out that all of this took place at short notice, it was 1 week from deciding to go to flying out & having the procedure.
I simply cannot rate Clinicexpert & their teams enough, if you are thinking about it, go for it, you won't regret it...

March 16, 2024
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Dear Tania,
Thank you for your review. We are thrilled to hear that you are happy with our service.
We wish you a speedy recovery and always remember, we are one phone call away and if you need anything please don't hesitate to reach us at pos@clinicexpert.net

Best of luck.
Post-Op Support Team
Clinic Expert.
We wish you a speedy recovery and hope to see you again.

Rated 5 out of 5 stars

Clinicexpert Istanbul

Clinicexpert Istanbul
clinicexpert in Istanbul is a really good clinic. The clinic was over my expectations. I did my hair transplantion there. Everything went very good. The staff were really good and helpful. They are committed to their appointments. The doctor Nazera and the group who did the operation is alså so good. The coordinator mr. Reda is a very nice, lovely and helpful person.

March 23, 2024
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Dear Youseef,
Thank you for your review. We are thrilled to hear that you are happy with our service.
We wish you a speedy recovery and always remember, we are one phone call away and if you need anything please don't hesitate to reach us at pos@clinicexpert.net

Best of luck.
Post-Op Support Team
Clinic Expert.
We wish you a speedy recovery and hope to see you again.

Rated 5 out of 5 stars

It was great expirience

It was great expirience! And…I got a very good result! Thank you very much!!!
I recommend everyone!!!

August 26, 2023
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Dear Alexei,
Thank you for sharing your review. It’s nice to hear from you, and we are glad that you
enjoyed your experience at Clinicexpert.

For any further queries please don't hesitate to contact us at pos@clinicexpert.net

Best of luck,
Post-Op Support Team
Clinic Expert.

Rated 1 out of 5 stars

Worst post operation/Hair…

Worst post operation/Hair Transplantation service the medical agent will not lift your calls nor reply to your texts. They simply ignore you and doesn’t care after the treatment. Worst treatment not satisfied with my decision to go ahead and do hair transplantation with Clinic Expert.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

I am from Texas US

I am from Texas US
My expense with Dr Nelli is great
She is perfect I am 100 satisfied
Must recommend everyone .

March 1, 2024
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Dear Nizam,
Thank you for your review. We are thrilled to hear that you are happy with our service.
We wish you a speedy recovery and always remember, we are one phone call away and if you need anything please don't hesitate to reach us at pos@clinicexpert.net

Best of luck.
Post-Op Support Team
Clinic Expert.
We wish you a speedy recovery and hope to see you again.

Rated 5 out of 5 stars

"Dear Clinic Expert,

"Dear Clinic Expert,

I wanted to take a moment to express my utmost satisfaction with the hair transplantation procedure I recently underwent at your hospital. I had the privilege of working with your medical consultant, Behlul, who made my experience truly exceptional.

From my initial consultation to post-procedure care, Behlul was attentive, knowledgeable, and professional. He guided me through every step of the process, ensuring that I felt comfortable and well-informed throughout. His expertise and skill were evident as he meticulously performed the hair transplantation procedure.

I am beyond pleased with the results of my hair transplantation at Clinic Expert. My hairline looks natural and full, exceeding my expectations. The entire team at Clinic Expert demonstrated a high level of professionalism and provided me with excellent care during my time there.

Based on my positive experience, I wholeheartedly recommend Clinic Expert to anyone considering hair transplantation. The expertise of Behlul and the entire staff is truly commendable. If you're looking for exceptional results in a welcoming and professional environment, look no further than Clinic Expert.

Thank you once again for providing me with such an outstanding experience. I am grateful for your expertise and would not hesitate to return in the future if needed.

Warmest regards,
Fida Gujjar

February 15, 2024
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Dear Fida Gujjar,
Thank you for sharing your review. It’s nice to hear from you, and we are glad that you
enjoyed your experience at Clinicexpert.

For any further queries please don't hesitate to contact us at pos@clinicexpert.net

Best of luck,
Post-Op Support Team
Clinic Expert.

Rated 5 out of 5 stars

I did 2 hair transplantation with clincexpert

I did 2 hair transplantation in one year with excellent results.
Thanks for all staff,my medical consult Mr. Omar (+90 (530) 265 14 77 ) the best advisor, good communicator, excellent coordinator and following up before and after surgery.
Thanks for all surgical crew. ❤️

March 4, 2024
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Dear Mahmoud Alatawy,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We can't thank you enough for the kind words.
We wish you a speedy recovery and hope to see you again in the near future. For any further queries please don't hesitate to contact us at pos@clinicexpert.net

Best of Luck,
Post-Op Support Team
Clinic Expert

Rated 5 out of 5 stars

Best dentist in Istunbul

Dr. Nilly is an exceptional dentist whose work with Zirconium has truly exceeded all my expectations. From the moment I walked into her office, I was greeted with warmth and professionalism, immediately putting me at ease.

During the consultation, Dr. Nilly took the time to listen to my concerns and discuss the best options for achieving the smile I desired. Her expertise and knowledge in cosmetic dentistry were evident as she explained the Zirconium process in detail, addressing all my questions and ensuring I felt comfortable every step of the way.

With the assistance of my medical consultants Najem, (+90 539 777 44 13 )communication flowed seamlessly between Dr. Nilly and myself, ensuring that nothing was lost in translation. Najem's professionalism and linguistic skills played a crucial role in facilitating a smooth and effective exchange of information throughout the entire process.

Once the treatment began, Dr. Nilly’s skillful precision and attention to detail were evident in every aspect of the procedure. She meticulously crafted each veneer to perfection, ensuring they not only looked natural but also complemented my facial features beautifully.

Throughout the entire process, Dr. Nilly’s gentle and caring demeanor made me feel confident and relaxed. I trusted her expertise completely, knowing that she was dedicated to achieving the best results possible for me.

Now, as I admire my new smile in the mirror, I am truly amazed by the transformation. Dr. Nilly’s work has not only enhanced my appearance but also boosted my confidence significantly. I am incredibly grateful for her talent, professionalism, and the exceptional care she provided. I highly recommend Dr. Nilly to anyone looking to enhance their smile with - Zirconium you will not be disappointed!

March 4, 2024
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Dear Nasreen

Thank you for your review. We are thrilled to hear that you are happy with our service.
We wish you a speedy recovery and always remember, we are one phone call away and if you need anything please don't hesitate to reach us at pos@clinicexpert.net

Best of luck.
Post-Op Support Team
Clinic Expert.
We wish you a speedy recovery and hope to see you again.

Rated 1 out of 5 stars

Harassment and cold calling

They have been cold calling me for months now, they leave voicemails when I don’t answer and when I block their number they use a different number to call me. Firstly how did you get my number secondly stop cold calling, I’m sure I’m not the only one.

March 3, 2024
Unprompted review
Rated 5 out of 5 stars

I’m so glad that I was lucky to deal…

I’m so glad that I was lucky to deal with this clinic for my hair transplant the stuff Onur,Dilara, Beyza and Salaheddin the translator were so nice to me and professionals , my experience with the clinic was so organised what they say is what they do …. With so many clinics in Turkey and overall competition among them I will recommend this one as a way of dealing with me and the price as well Many thanks for you guys and wish you all best

February 26, 2024
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Dear Mr Emam El Sayed Ahmed Emams
Thank you for sharing your review. It’s nice to hear from you, and we are glad that you
enjoyed your experience at Clinicexpert.

For any further queries please don't hesitate to contact us at pos@clinicexpert.net

Best of luck,
Post-Op Support Team
Clinic Expert.

Rated 5 out of 5 stars

Hair transplant for a guy from Toronto

I am from Toronto . I have done my recent hair transplant and the process is smooth and painless and I am feeling very happy with the hair transplant . The transportation from airport to clinic and to hotel was pretty smooth . I can say they have one of the best hair transplant team
. I am following all the instructions they have provided and it seems to be working well for me till now . One of the best traits they have is the ability to correctly execute and analyze how many grafts are required and in one week no one can recognize my donor area ( simply superb ) !! I will definitely recommend if you are looking for a hair transplant ( they provide a very good package for the North America ) !!

February 17, 2024
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Dear AMAN BAINS,

Thank you for your review. We are thrilled to hear that you are happy with our service.
We wish you a speedy recovery and always remember, we are one phone call away and if you need anything please don't hesitate to reach us at pos@clinicexpert.net

Best of luck.
Post-Op Support Team
Clinic Expert.
We wish you a speedy recovery and hope to see you again.

Rated 5 out of 5 stars

From the minute I left the airport the…

From the minute I left the airport the service was perfect, I will definitely use them again. Also the online support from day one, with a medical consultant, called Aziz. The whole process is very very good.

December 17, 2023
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Dear Jonathan,
Thank you for sharing your review. It’s nice to hear from you, and we are glad that you enjoyed your experience at Clinicexpert.

For any further queries please don't hesitate to contact us at pos@clinicexpert.net

Best of luck,
Post-Op Support Team
Clinic Expert.

Rated 5 out of 5 stars

Absolutely great doctors and staff

It was the best. The best staff and most importantly the best doctor. I was looked after very well before my surgery and even after. The hotel provided was the best and the hospital was great too. I loved my stay there and my time there. I was so comfortable and I can't wait to see the results of my surgery soon. I'm soo excited and happy all thanks to the wonderful staff and doctors.
And special thanks from aziz one of the member and advisor the number for +90 539 777 50 16

February 16, 2024
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Dear Zeba Amanullah,
Thank you for your review. We are thrilled to hear that you are happy with our service.
We wish you a speedy recovery and always remember, we are one phone call away and if you need anything please don't hesitate to reach us at pos@clinicexpert.net

Best of luck.
Post-Op Support Team
Clinic Expert.
We wish you a speedy recovery and hope to see you again.

Rated 5 out of 5 stars

My first point of contact Mo Wahab…

My first point of contact Mo Wahab +905397775008 was fantastic support. He arranged everything for both mum and I, whether it was transport, timing, hotel bookings etc..
A very patient and understanding man who made us feel very safe and welcome. He even checks up on you after and maintains a great relationship.

I booked with Mo again for a second time and I won’t regret it! This company and Mo have been fantastic!!

November 20, 2023
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Dear Mona Hawa,
Thank you for sharing your review. It’s nice to hear from you, and we are glad that you enjoyed your experience at Clinicexpert.

For any further queries please don't hesitate to contact us at pos@clinicexpert.net

Best of luck,
Post-Op Support Team
Clinic Expert.

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