Clinic Mono 

I had a really positive experience with the Mono Clinic regarding my hair transplant.
While out in Turkey I was extremely well looked after by Bekir. His English was excellent and always replied swiftly via WhatsApp if I had any queries or concerns. Having such a procedure in a foreign country can be daunting prospect, however Bekir helped the whole process run smoothly. The rest of the team (including Murat, Beste & the operating nurses) also looked after me very well, and we're extremely professional.

My Experience with monoclinic was very poor; from the day of my arrival to the day I left. Their services are poor , because they don’t care about you as a person but just your money. If u intend to have surgery with them, do take a friend or a reliable person with. Because one’s u have paid and had sugrey u are invisible to them.. they don’t care about you or your needs at all. And for someone who just had a delicate sugrey there after care is shitty. The co-ordinator are non- chalant.

Communicating with Gunes has been so swift, amazing and easy! She’s really helped me feel comfortable and has explained absolutely everything to me in detail. I’m excited for my upcoming treatment soon!!

I've not completed the procedure but the efficiency of the customer service and information, tipped Mono ahead of all the other clinics I researched

I had a great time with mono clinic, their service is good and they go an extra mile for a patient

Damla was amazing in communication and answering all of my questions. She was also very prompt in following up if she didn’t have the answer right away. I’d love to work with her again

Damla karacali has been very helpful from start to finish. I never felt pressured at all and every single time I asked any questions she was always so helpful and supportive. I was always updated if prices where to change and also Damla always checked in on me, if I had not spoken in a while. I felt at ease when booking with Mono thanks to Damla and her wonderful customer service. X

Damla is so patient and amazing, I enjoyed her customer service with the much assistance she provided me.
Thank you mono clinic for having amazing people in your team.

Thank you Mono, thank you everyone. My treatment was wonderful. The team was amazing. We will see you again.

Pelin is really helpful, she always answers my questions at anytime of the day
She always comforts me since this is my first surgery ever
♥️🙏🏽

Amazing customer service, so informative and I can’t wait to come for my treatment!

Speaking with Caner has been a pleasure. Very professional and quick response to any questions I have!

I just wanna say thank you mono team you put a smile back on my face 3 months an lost 18 kg so far an a very big thank you to Calga my dietitian for guiding me all the way I really appreciate your guidance.

Çagatay! I have no words to describe him.
He is and excellent professional,very helpful,polite and efficient advisor.Nothing was never too much for him. He helped me all the way throughout my decision supporting me by making my decisions. Thank you very much for having highly professionals looking after us.

Beyza was friendly and patient. She is knowledgeable in her work and made the process smooth and easy. So far, I have received good service from her.

I felt genuinely looked after and cared for throughout my experience. The staff — Bekir, Tutku, the transport driver, Dr Denis, and his lovely nurse , the after care nurses — were all professional, kind, and supportive. Look Mono are excellent at what they do. The hospital facilities were also outstanding; I genuinely cannot fault the clinical care or environment.

The only reason I am giving 4 stars instead of 5 is due to transparency around additional costs. Expenses such as medication and blood tests should be clearly outlined before travelling so patients are not caught off guard. I felt that at times this could have been communicated more clearly in advance.

Another area for improvement relates to the recovery hotel. Room service was chargeable, which felt disappointing given that this is a designated recovery hotel. After surgery, it is not always dignified or comfortable to sit in communal dining areas while visibly recovering. In my opinion, waiving room service charges for at least the first few post-operative days would significantly improve the overall experience.

Aside from these points, I would absolutely recommend them and would return for future procedures

Çağatay is my medical consultant supervisor, He is an effective communicator and an attentive listener. He shows compassion and gives me the time I need to process my thoughts and make decisions.

The stuff is very welcoming and very friendly, they handle their clients with care and high regard for customer service

I recently had a hair transplant and some crowns done at Mono. Said was my consultant. He was a great help and made my journey easy and comfortable. I would definitely recommend him, he is calm and has a great aura. 👍

Had breast implant surgery & the experience from start to finish was great, Beste the patient service coordinator who organised everything from the beginning, flights, hotel and transfers, itinerary & payment in clinic was super helpful answered all my questions. Ahmet the medical coordinator was always at the end of message to answer all my queries. Bekir was my coordinator during treatment, so he was with me every step of the way during hospital stay & he was amazing. Overall the Hotel stay, clinic visit, hospital stay was all great, I was treat better & more efficiently than in the uk. Recovery afterwards in the hotel DBD was fantastic, looked after well by nurse Almira, always there for advice or to help with medications. I am very happy with everything and most of all my breasts are amazing, my surgeon Dr Yildirim done a fantastic job.