Massive Bee Store ® Reviews 

170
•
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent quality and sturdy construction of the bee suits, noting comfortable materials and attractive colors like pink and peach. Many buyers appreciate the accurate sizing guides and well-designed protective gear that suit their needs perfectly for various outdoor tasks. Some reviewers were not happy with severe delivery delays, missing packages, and unexpected customs fees upon arrival. People mentioned waiting several weeks without receiving their orders and experiencing frustrating communication issues regarding tracking information. Buyers also pointed out difficulties in reaching out for support when shipments failed to arrive on time.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality and comfort of... See more

Order

Clients share profound dissatisfaction regarding order fulfillment, highlighting long delivery delays,... See more

Delivery service

People report ambiguous experiences with delivery service, as while one customer noted that their package... See more

Quality

Users describe positive interactions with quality, noting that the items are excellent, well made, and meet... See more

Price

Customers had ambiguous experiences with price, as some reviewers appreciated reasonable costs and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bee suits are great. Although a womens lg was ordered a mens large was sent so my suit is way too big. Husbands jacket is perfect. Delivery took longer than expected. Luckily we have honest neighb... See more

Rated 4 out of 5 stars

Package arrived correct and in time for Christmas! One star off because it wasn't immediately clear when it would be arriving/took 3 weeks and there was some confusion -- I was sent 2 different tracki... See more

Rated 4 out of 5 stars

The products are as advertised and of excellent quality but updates for the order not up to standard I had to do some following to get the the status of my order, if there is no information for almost... See more

Rated 4 out of 5 stars

Great value for the cost used my first jacket for 2 yrs. This one does not have the logo on the pocket this little detail I thought was nice. Shipping I thought was to long that is the only reason I d... See more


Company details

  1. Pet Supply Store
  2. also in
  3. Lawn Irrigation Equipment Supplier

Written by the company

Massive Bee Store® is Projected by precision, comfort and Dedication. With our own Professional design team, we focus on African and Western/American Honey Bees Handling Compatibles Suits, Jackets and Gloves. Promoting the Idea to "Save The Bees" around the world, Helping Humans to interact with Bees in a better way to understanding the Importance of this beautiful creature and realizing it's contribution to the community.


Contact info

3.0

Average

TrustScore 3 out of 5

170 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.0

All reviews

(170)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Never even received my bee suit, $130 wasted. No offer of refund. No initiative to update/fix shipping address or the situation. Very disappointed as I was looking forward to using this bee suit for a conference (which i paid extra for expedited shipping). Seems like a scam.

May 20, 2026
Rated 4 out of 5 stars

The products are as advertised and of…

The products are as advertised and of excellent quality but updates for the order not up to standard I had to do some following to get the the status of my order, if there is no information for almost two weeks you start to thinking of scams which is so prevalent nowadays. Update please.

May 25, 2026
Rated 2 out of 5 stars

Very slow shipping, poor customer service

I really liked that they had a sizing chart for the youth suits, that was hard to find from other companies. That and the good price were the only good things I could say. After I placed my order it said I should receive the bee suit within 3 business weeks. Pretty slow compared to other places I have ordered from, but it was too late at this point. Fast forward 3 weeks and I got a notification it was just shipping, I should receive it in another 2 weeks. So now it is 5 weeks from order until I should receive the product. A few days later I go to check the tracking number and it says it has not yet been picked up by FedEx, but the final destination is listed in an entirely different state as me. I have tried contacting the company to see if this is right, but I haven't heard anything back yet. I am worried I won't even receive my order and have no answers. Maybe if I get some clarity I will raise my rating, but at the same time if the product is garbage I may lower it. Hard to rate something I have been waiting nearly a month for and don't even have yet.

May 20, 2026
Rated 1 out of 5 stars

Misleading location, hidden import fees, late delivery

The website claims to be a U.S.-based company with an Austin, TX address. My order shipped from the United Kingdom. Nobody mentioned this at checkout, and I was blindsided by a $20.13 FedEx invoice for customs/import duties after delivery. It's 10% of my order. The listed address on this Trustpilot profile is also different from the one on the website — worth noting.
Delivery took a month. The site promises 10–12 business days.

The suits themselves may be fine, but be aware of what you're actually ordering from: a seller that doesn't disclose import duties and lists inconsistent U.S. addresses. Factor in extra cost and time, and read the website carefully — there are numerous spelling errors throughout.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Was concerned about shipment across…

Was concerned about shipment across US/CA border. Shipping process kept me updated with amount to pay at border crossing. All funds identfied to me were in CDN funds. Bee suit thus far meets my expectations.

May 8, 2026
Rated 1 out of 5 stars

Slow shipping, poor tracking communication

I ordered my suit on 4/17/26 and as of today, 5/13/26, I still haven't received. I wouldnt have left a review if I didnt receive multiple requests to do so, despite not having received my order yet.

April 27, 2026
Rated 4 out of 5 stars

Great value for the cost used my first…

Great value for the cost used my first jacket for 2 yrs. This one does not have the logo on the pocket this little detail I thought was nice. Shipping I thought was to long that is the only reason I didn’t give a 5 star the quality of the vail and jacket is great. This time it came with 2 vails and a pair of gloves this is the best deal out there in my book.

April 11, 2026
Rated 1 out of 5 stars

I would have given 0 stars if possible

I would have given 0 stars if possible. Still haven’t received my jacket. I could have ordered this myself and received it faster. The website says nothing about being a middle man for orders. Amazon would have got the same exact jacket to me in 2 days. Will never order from massive bee and would not recommend massive bee to anyone. 4/24/2026 still have not received my jacket. Hands down the worst service I have ever received from a company.

April 5, 2026
Rated 1 out of 5 stars

No items received after 1 month

I placed an order on March 10, 2026. Two items. Credit card charged.

I received an email with a FedEx tracking number on March 20th...a link that says FedEx hasn't received the package yet.

It's April 8th...nearly a month later and no valid tracking number or items received. No follow up email from the vendor to explain the delay.

Not sure if this is typical for this vendor but I suggest anyone else shop elsewhere if this is the typical experience.

March 10, 2026

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