Cloud-IAM Reviews 9

Great product and great customer support, super responsive and knowledgeable.

I am part of the team that manages infrastructure for Drupal.org - the home of the Drupal project and one of the largest open source projects in the CMS space.

When we needed a federated login solution we wanted a managed service built on open source, and housed in a location that had true respect for the principles of sovereignty, privacy, and portability.

Cloud-IAM's keycloak based solution has fit the bill perfectly, and been a welcome solution for our community for 4 years so far, and likely many more over time.

We have been using Cloud-IAM's Keycloak services for over four years, and we are extremely satisfied with both the quality of their work and the partnership we've built.

Cloud-IAM has deep, practical expertise with Keycloak in enterprise environments, including architecture design, upgrades, custom extensions, high availability, security hardening, and day-to-day operations. They have supported us through multiple Keycloak versions and complex deployments, always with a strong focus on stability, security, and best practices.

Their team is highly responsive and knowledgeable, especially when dealing with critical security updates, CVEs, and maintenance windows. They don't just apply fixes—they clearly explain impacts, risks, and recommended approaches, which have been invaluable for maintaining a secure IAM platform.

What truly sets Cloud-IAM apart is that they act as a trusted Keycloak partner, not just a support vendor. They understand real-world constraints, multi-environment setups (dev/test/prod), and production-grade requirements, and they consistently provide reliable, well-reasoned guidance.

After four years of collaboration, we confidently recommend Cloud-IAM to any organization running Keycloak that wants expert support, strong security posture, and a dependable long-term partner.

Extremely professional team with outstanding support. Whenever we had questions or needed help, they were always available and provided competent, reliable assistance. The level of professionalism and responsiveness really sets them apart. Highly recommended!

We've been hosting our KeyCloak instance at Cloud-IAM for more than two years. We are very satisfied with the product. The support is really quick and good. New and very useful features are added over time. i.e. Theme Generator and self-service upgrades.

Good price. Good support. Good product.

We have been working with Cloud-IAM for over a year now and we are very satisfied with the service they provide. SLAs and availability are great, and every time we've reached for support we were satisfied by the help provided. Happy to keep on growing our Keycloak usages with them!

We have been working with Cloud IAM for about two years now, and our experience has been exceptional. One of our Keycloak production instances for a corporate end client had to withstand massive traffic spikes, and they certainly rose up to this huge challenge. All team members are extremely professional, capable, and kind.

We have been working with Cloud-IAM for some time now and are very satisfied with the package as a whole. In particular, I would like to emphasize the excellent support. The team is readily available, extremely polite, and takes the time to address individual concerns. As a customer, you really feel valued and well taken care of.