BeMine | Mining Company Reviews 502

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

So far working out well, the concept is easy to understand. The ease into the process makes this platform above the others out there that literally make things undoable. This on the other hand simpl... See more

Rated 1 out of 5 stars

There is more funds on account than minimum for withdrawal. However, it give mistake message "not enough funds" when its more than enough.It happened on multiple occasions. Customer service doesn't... See more

Company replied

Rated 5 out of 5 stars

I am new to this company. It does what it says and work great. They have often good offers and gifts, and the customer support was great, now I wait for a ticket and I guess it already takes long.... See more

Company replied

Rated 5 out of 5 stars

Amazing and truly a legit and open cloud mining app for REAL mining and daily payouts, even a pay over time asic miner option. My absolute favorite of dozens ive used.

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

🔍 Founded in early 2018, BeMine is a unique crypto mining company built on the principles of transparency, security, and a modern approach to energy use. 🌐 The company allows users to mine cryptocurrencies online without direct participation in equipment management. Instead, the service connects data centers and equipment owners for joint cryptocurrency mining. Owners of mining hotels are invited to partner with BeMine, while ASIC owners can place their devices in partnered data centers. ⚙️ BeMine allows users to start mining without buying a full machine — even with just 1/100 of an ASIC, at a reasonable price. For those who prefer physical ownership, full ASICs can also be purchased with door-to-door delivery. 💬 Support: @bemineclub on Telegram


Contact info

3.9

Great

TrustScore 4 out of 5

502 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good site

Hi, i have been using this service for a couple of years now and i am happy with it.
Two days ago i requested a support ticket for a problem with a miner that i rented and i got a quick response and solution that solved the problem.
It is a good site thats been up for a couple of years now while others sometimes suddenly disappear. just try it for yourself and see

June 20, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Hi front back,
Thanks for sticking with us — and we’re glad support was helpful when needed. We’ll keep working to stay reliable while others come and go.

Cheers,
BeMine Team ⚡️

Rated 5 out of 5 stars

I check maybe once a week

I check maybe once a week, everything runs by itself. No noise, no panic. Just mining.

May 19, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Hi Enzo,
That’s how it’s meant to work — quiet, steady, and simple. Glad it’s been smooth for you so far.

Thanks for the feedback,
BeMine Team ⚡️

Rated 1 out of 5 stars

Scam

Scam. I will explain to you how this platform is scammed. You cannot withdraw until your mine reaches 0.005 Bitcoin. Your mine never reaches this amount because after a few weeks they remove your miner from the circle and say that the miner is no longer profitable and they ask you for an additional amount to replace it with a new miner. The new miner stops working after a few weeks and the support kicks you out of the group and stops responding to you. This is how this platform is scammed. The positive comments all belong to their team.

May 18, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Dear user,

Thank you for taking the time to share your concerns. We’d like to clarify a few key points for you and for other readers to avoid misunderstandings:

1. Withdrawals 💰
On BeMine, only mined funds can be withdrawn — this is clearly stated in our Terms of Use. The minimum withdrawal amount is 0.005 BTC, or 0.0025 BTC if you hold at least 2000 PAWĀ tokens. This is a standard practice for cloud mining services, not a restriction invented to block withdrawals.

2. Equipment profitability and pausing ⚙️📉
Mining equipment can become unprofitable when the market conditions change (BTC price drops, network difficulty rises). This is how mining works globally — not specific to BeMine. When that happens, equipment may be paused to avoid users paying for electricity that exceeds potential earnings.

Older and less efficient models are more likely to be paused, while newer models are more resilient. The choice of equipment and its profitability are always transparent at the time of purchase.

3. Equipment replacement 🔄🛠️
When a miner is no longer profitable or needs repair, users are offered options — including equipment exchange — but no one is forced to pay again. You can choose whether to replace, repair, or wait.

4. Support 🗨️🤝
Our support team is open via Contact Us → Customer Support and Telegram @bemineclub. We do not “kick users out” for raising concerns — all users are free to contact us anytime. If your message was missed, we sincerely apologize and invite you to contact us again so we can assist properly.

5. Reviews ⭐📝
The claim that all positive reviews are written by our team is incorrect. Trustpilot is an independent platform where reviews are submitted by users — either via verified invitations or voluntarily.

We’re sorry your experience did not meet expectations. If you still wish to resolve your case, please contact us — we’re ready to help.

We also hope your view of the platform may improve in the future.

Warm regards,
BeMine Team ⚡️

Rated 1 out of 5 stars

Scam scam scam scam scam scam scam scam…

Scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam F.... you you you yoy

May 17, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Hi Cristian,
We tried to check this case, but couldn’t find any account linked to your email. If this is a real concern and not just a keyboard workout, feel free to reach out via our official support channels.

– BeMine Team ⚡️

Rated 5 out of 5 stars

Very good I like this

May 1, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Hey Wat,

Sometimes five words say more than a paragraph.
Glad to have you mining with us!

Best,
BeMine Team ⚡️

Rated 1 out of 5 stars

Ive been with this company for over 6…

Ive been with this company for over 6 months. its been a scam since I joined. Today they send me a letter stating that I have inactive equipment for more than 30 days.they state that, They are forced to charge me for inactive or unprofitable equipment in the amount of $1 per day based on an entire ASIC unit. The amount will increase by $! every 3 calendar months. This will continue until you order repairs or replacement of inactive or unprofitable equipment. I feel this company is a joke. I received an email stating that my equipment was down for monthly maintance and hasn't been up and running since.

May 3, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Dear Daniel,

We understand your frustration and would like to address your concerns directly.

If your equipment was down for over 30 days due to a status like Inactive, Needs Repair, or Unprofitable, this can trigger a Paid Downtime, as outlined in our Terms of Use. This fee starts at $1 per full ASIC per day and increases every 3 months if the issue remains unresolved. This is separate from the maintenance fee, which applies only when mining equipment is actively running.

The purpose of the Paid Downtime is to maintain infrastructure and reserve resources for your hardware while it’s inactive — not to penalize. We notify users before this fee starts, so there’s time to act.

The earlier maintenance message you mentioned likely referred to routine service, but if your device never resumed operation afterward, it may have required repairs or become unprofitable due to market changes. We understand how this may have caused confusion, and we’re sorry if any message was unclear.

Our support team has already contacted you to explain and assist further. If the issue hasn’t been fully resolved yet, please don’t hesitate to reach out again via Telegram @bemineclub or through the Contact Us → Customer Support section in your dashboard.

We hope this helps clarify the situation and that your experience with BeMine can improve.

Warm regards,
BeMine Team ⚡️

Rated 5 out of 5 stars

nine application

nine application

May 3, 2024
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Hi,

Thanks for your review! If you meant the BeMine application, we’re glad you’re using it — and always open to feedback.

Kind regards,
BeMine Team ⚡️

Rated 5 out of 5 stars

Great project 👍👍👍

April 29, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Hi Nguyen,

Thank you for your support — we’re glad you’re enjoying the project!

Warm regards,
BeMine Team ⚡️

Rated 1 out of 5 stars

Scam!!!!!!

April 1, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Dear User,

Your review doesn’t include any details, so it’s difficult to understand what exactly went wrong. If you’ve encountered a specific issue, we’d be glad to look into it and provide a clear response.

Feel free to contact our Support Team via the Contact Us → Customer Support section in your account or message us on Telegram at @bemineclub.

We’re here to help and hope your opinion may change with time.

Best,
BeMine Team ⚡️

Rated 5 out of 5 stars

Nice mining

Nice mining

April 26, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Hi Abdel,

Thanks for the kind words — we’re glad to hear you’re enjoying the experience.

Kind regards,
BeMine Team ⚡️

Rated 1 out of 5 stars

Never ever join this mining company

Never ever join this mining company. I purchased a plan. After 2 months, the miner was inactivated. Then they asked me to add money to make an exchange to another plan. What a scam! They made all the excuses to draw money from the account. Just wonder who ever could have drawn crypto from the account. Moreover, they never showed the information where they are located. Beware!

April 25, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Dear User,

Thank you for your review. We’re sorry you feel disappointed, and we’d like to clarify what happened based on your case.

You initially purchased an S19PAWA device, which was later paused due to market conditions — this can happen with older or less efficient models when mining becomes temporarily unprofitable. Our team offered you an exchange to newer equipment with a detailed explanation of the terms, and we proceeded with your confirmed consent. The cost of the exchange was deducted from your balance as agreed.

We also responded to your support request at the time and explained the situation in detail. If anything remains unclear or you’d like to revisit the conversation, you’re welcome to reach out again — we’ll be glad to assist.

Please note that only mined funds are available for withdrawal, as outlined in our Terms of Use. Withdrawals start from 0.005 BTC, or 0.0025 BTC if you hold at least 2000 PAWĀ tokens.

All relevant company and legal information is available on our website in the appropriate sections.

We hope your opinion may change with time, and that we can provide a better experience moving forward.

Best,
BeMine Team ⚡️

Rated 5 out of 5 stars

Good

Good project

April 18, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Hi Kiên,
Thanks again for your kind words and continued support! We’re really glad BeMine keeps meeting your expectations.
Happy mining! ⚡️

Rated 1 out of 5 stars

waste of time and money

waste of time and money
full on scam
equipment stops earning with extended warranty and insurance after 2 months from purchase date
I've just extended the warranty again for 1 Yr
which I also did 2 months ago and now the miner is running again.
maybe 1yr equals 2 months according to bemine.
I couldn't withdraw funds anyway so I just did it to see what happens .
customer support have been ignoring me
scammers and thieves is all I can say
bemine automated system has sent me an email repeating what it said 2 months ago that I have just purchased premium warranty for 1 Yr uninterrupted mining on my equipment which was only uninterrupted for 2 months

April 15, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Dear Riffat,

We’re sorry to hear about your experience and understand your frustration — let us clarify a few points and help address your concerns.

Extended warranty (insurance) covers equipment in case of hardware failure, not in situations where a machine is paused due to market conditions. Cloud mining operates based on real profitability: if a device can no longer mine profitably due to changes in network difficulty or BTC price, it may be paused temporarily or permanently. This isn’t a technical breakdown, but a market-driven decision to prevent continued losses.

We do understand that this distinction can be confusing, and we’re always working to make it clearer in the interface and documentation. Insurance guarantees support in case of physical failure, but it doesn’t override the economic logic of mining — even with insurance, a device that’s no longer relevant won’t be forced to run at a loss.

As for the system emails you mentioned — they are automatically triggered after insurance renewal, confirming the coverage terms. However, the insurance applies only when the machine is active and physically working — not when it’s paused for economic reasons.

Regarding withdrawals: only mined funds are available for withdrawal, starting from 0.005 BTC, or from 0.0025 BTC if you hold at least 2000 PAWĀ tokens. If your balance is below that, it may not yet be eligible for withdrawal.

We’re also truly sorry if you haven’t received a timely response from our support team. Please reach out again through the Contact Us → Customer Support section in your account, or via Telegram at @bemineclub, and we’ll make sure your case is reviewed carefully.

Thank you for your feedback — it helps us improve, and we hope we can clarify this situation for you.

Best regards,
BeMine Team ⚡️

Rated 1 out of 5 stars

DO NOT PUT ANY MONEY IN THEIR HANDS YOU WILL LOSE IT

So basically I got ripped off. Had I known that the equipment I was purchasing for about 500 dollars in BTC would last less than 3 months I would have opted for different more updated equipment, now I am stuck with no way to make money and out hundreds of dollars because you changed the rules, now offer me updated equipment for a "discounted" price of hundreds more dollars. Why would you not do the same with the next purchase? You need to allow me to withdraw the money left in my balance but your rule won't allow me to cash out. This is not right and you know it. You got hundreds of dollars from me selling me equipment that would not last the duration of the contract I commited to. This was supposed to make me money over a period of time and you decided to cut it off after a fraction of that time.

I urge people to not do business with them. They will take your money one way or another through an unlimited number of loopholes they have in place to change things as they see fit.

April 6, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Dear User,

We’re truly sorry to hear that you feel this way, and we appreciate the opportunity to clarify how our service works.

BeMine is a cloud mining platform — it reflects the real mining market, where equipment profitability depends on factors like BTC price, network difficulty, and electricity costs. Some older or less expensive ASIC models can become unprofitable faster than newer ones, especially if market conditions change. In such cases, we may pause mining to prevent further losses — not as a “rule change,” but as a necessary response to protect users from running hardware at a negative return.

The device you purchased likely belonged to an earlier generation, which explains the lower price point. These machines offer more affordable entry into mining, but they also carry a higher risk of being paused sooner under tough market conditions. This risk is explained before purchase, and we always aim to be transparent about potential profitability and device status.

We also offer the option to upgrade or switch to newer equipment — often at a discounted rate — as a way to help users continue mining under changing conditions. It’s entirely optional and not required.

As for withdrawals, we understand your frustration. Please note that only mined funds can be withdrawn, in line with our Terms of Use. Withdrawals are available from 0.005 BTC, or from 0.0025 BTC if you hold at least 2000 PAWĀ tokens.

If you’d like us to take a closer look at your specific case, we encourage you to reach out via the Contact Us → Customer Support section of your account, or message us directly on Telegram at @bemineclub. We’d be glad to review everything with you and see if there’s a way we can assist.

We appreciate your feedback and hope to earn back your trust.

Best regards,
BeMine Team ⚡️

Rated 1 out of 5 stars

My issue was not resolved the customer…

My issue was not resolved the customer support didnt respond my request. I want to withdraw my remaining balance and close my account I cannot continue making business with this platform.

April 1, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Dear User,

We’re sorry to hear that your issue wasn’t resolved and that you didn’t receive a response — we truly apologize for any delay.

Please note that our team replies to all support requests, but sometimes messages can be missed or filtered depending on the channel. We kindly ask you to contact us again so we can assist you directly.

You can reach us through the ticket system (go to Contact Us → Customer Support) or message us on Telegram at @bemineclub — we’re ready to help with your withdrawal request and account closure if needed.

Just to clarify, withdrawals are available once your mined balance reaches 0.005 BTC. If you hold at least 2000 PAWĀ tokens, you can withdraw from 0.0025 BTC instead.

We appreciate your patience and hope to resolve this for you as soon as possible.

Best,
BeMine Team ⚡️

Rated 1 out of 5 stars

They will never allow you to withdraw at least a half

They will never allow you to withdraw at least an half of your invested money. So, what is the point of talking about profits?

No matter how good the equipment you purchase, they will prompt you that you equipment is broke sooner (before the profit reaching a half of your investment).

Then they will charge you again and again, telling it is broken down.

Pure scam!!

April 1, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Dear Kankanam,

Thanks for your feedback. We’d like to clarify a few points to avoid misunderstandings.

Only mined funds are available for withdrawal — not the initial amount you deposit. This is clearly explained in our Terms of Use, as BeMine is a cloud mining service, not a DEX or centralized exchange.

Withdrawals start from 0.005 BTC. If you hold at least 2000 PAWĀ tokens, the minimum is reduced to 0.0025 BTC.

Your results also depend on the equipment you choose. Some older models are more affordable, but they mine slower and may be paused when market conditions make them unprofitable. These pauses are not random — they’re based on factors like network difficulty and BTC price.

Hardware breakdowns are rare, but can happen — just like with any real mining device. If your order is under warranty or covered by insurance, we handle repairs or replacement. If not, repair costs are the user’s responsibility. This is outlined before purchase.

If anything remains unclear, feel free to reach out via Telegram @bemineclub or through a support ticket in your dashboard — we’ll be happy to assist.

Best,
BeMine Team ⚡️

Rated 4 out of 5 stars

They finally give me a proper support

They finally give me a proper support and solve my problem, at least for now. Let's see from now on if it's worth it.

March 25, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Hello Maurício,

Sorry to hear you’ve had this experience.

Withdrawals on BeMine apply only to mining-generated earnings, as stated in our Terms of Use. If your equipment is currently paused, it’s likely due to low profitability — a common issue with older models. In such cases, devices are temporarily deactivated to prevent your balance from being drained by electricity fees.

As for support, we aim to respond to every request. If you haven’t received a reply, please contact us again via Telegram @bemineclub or through the Customer Support section in your personal account — we’re here to help.

Sincerely,
BeMine Team ⚡️

Rated 1 out of 5 stars

Totally scam,,,I did not get back my…

Totally scam,,,I did not get back my deposit fund.don't trust this company...
I mean did not added my deposit in my BeMine balance.

March 20, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Hello Maksuder,

Please note that deposits on BeMine are used to purchase mining capacity, not stored as a balance for withdrawal. As stated in our Terms of Use, only funds earned through mining are eligible for withdrawal.

If something doesn’t seem right, we encourage you to reach out — either on Telegram @bemineclub or by submitting a ticket in your personal account. We’ll be happy to take a closer look.

Sincerely,
BeMine Team ⚡️

Rated 1 out of 5 stars

Bemine is a complete scam that is…

Bemine is a complete scam that is carefully set up as a legit business to scam innocent people out of their money. For almost a year now, my investment of more than 300usdt has not yielded a dime and with my miner shut down, in the next 20 years, I may never see my money back. Please, don't invest with them.

March 15, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Hi Michael,

We’re sorry to hear this has been your experience, and we appreciate you taking the time to share it.

Mining returns depend on many external factors — market conditions, network difficulty, and especially the model of the equipment. Older ASICs naturally become less efficient over time, and without timely upgrades, it gets harder to see meaningful results.
This is something many users face across the industry, not just on BeMine.

At BeMine, we provide access to real mining hardware — but long-term success often comes down to strategy: monitoring profitability (with tools like WhatToMine), and switching to newer, more powerful models when needed.

If you’d like to explore options for upgrading your setup, we’re here to help.
Reach out via Telegram @bemineclub or leave a request via Customer Support in your account.

Best,
BeMine Team ⚡️

Rated 1 out of 5 stars

Just another scam

It's just another scam. Miners go offline and BeMine asks you to tell them if you want to turn them back on, but then they never reply to you. You're not allowed to withdraw your own money even though you're above the limit defined in the contract and they don't tell you why. When you ask about it they just don't answer. This is just an efficient way to lose your money and your time.

March 15, 2025
Unprompted review
BeMine | Mining Company logo

Reply from BeMine | Mining Company

Hi Benjamin,

We’re sorry to hear about your experience, and we appreciate you taking the time to share it.

First off — we truly apologize if our support has taken longer than expected to respond. We’re working on improving reply times and making it easier to get help when you need it.

About your miner: sometimes, especially with older-generation models, mining may be paused if the earnings can no longer cover basic electricity costs. This isn’t a bug or a trick — it’s a safeguard to protect your balance from being depleted when mining becomes temporarily unprofitable due to market conditions like rising difficulty or drops in coin price.

We know this can be frustrating, which is why we’re gradually phasing out outdated ASICs from our store and offering upgrade options with special discounts on newer models.

Regarding withdrawals: please note that only mining-generated funds can be withdrawn, in accordance with our Terms of Use. If you’re experiencing any issues here, please reach out to our support team via Telegram @bemineclub or by creating a ticket in your personal account — we’ll make sure to help.

Thanks again for your feedback — it helps us improve.

Best regards,
BeMine Team ⚡️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look