Brilliant Service. Exceeded expectations and response was quick. Solution even better, which we are very grateful for. Thank you!
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See what reviewers are saying
I support a small parish council that wished to migrate to a gov.uk domain. Cloud Next have been very patient, as anybody supporting a PC needs to be. I have just completed the email migration and enc... See more
Company replied
The quality of support is excellent and extremely patient. Cloud Next provide cost effective solutions for everyone, whether it's just a private email domain to a fully fledged website system. Ev... See more
Company replied
I had completely forgotten how to get two dormant domains populated and up and running. Your guys came back within minutes, loaded wordpress onto the sites and helped me completely rebuild these two... See more
Company replied
Company details
Written by the company
Web Hosting, WordPress, VPS & Domains Since 2008. Seriously-fast, secure & ultra-reliable hosting backed by 24/7 expert UK support. Unlimited FREE WordPress, Website & Email migrations from your current host. Quick, easy, hassle free & no downtime.
Contact info
18-19 Iron Gate, DE1 3GP, Derby, United Kingdom
- 0333 202 1032
- sales@cloudnext.uk
- cloudnext.uk
4.8
Excellent
616 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super quick support with a great all…
Super quick support with a great all round hosting package
February 1, 2023
Reply from Cloud Next® - Web & WordPress Hosting
Hi Nick
Thank you so much for your 5 star Trustpilot review of Cloud Next - It is very much appreciated. It's fantastic as well that you find our support team super quick and that our hosting packages are great all round.
Thank you again and if we can be of any further help or assistance, please do get in touch.
Kind regards
Stephen
Cloud Next
Excellent customer service
Excellent customer service. Providing quick support and clear answers.
January 28, 2023
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Gloriya
Thank you so much for your 5 star review of Cloud Next, it is very much appreciated. Thank you as well for your comments and that you have found our customer support and service team excellent - that's fantastic to read.
We look forward to providing you with quick and clear support for a long time to come and as ever if we can help please do get in touch.
Kind regards
Stephen
Cloud Next
very quick and helpful response.
January 20, 2023
Reply from Cloud Next® - Web & WordPress Hosting
Hi Phillip
Thank you for leaving a 5 star review of Cloud Next. We really appreciate it. It's great that you have found our support team very quick with helpful responses. We look forward to providing you with this level of service for a long time to come.
As ever if we can help, please don't hesitate to get in touch.
Kind regards
Stephen
Cloud Next
Immediate and concise assistance
Immediate and concise assistance, no waiting around. Thank you
January 18, 2023
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Zamir
Thank you for taking the time to leave a review for Cloud Next. I'm so pleased to read that you found our support team immediate and concise and they were able to help you.
If we can be of any further help or assistance, please don't hesitate to get in touch.
Kind regards
Stephen
Cloud Next
I set up a WordPress site with Cloud…
I set up a WordPress site with Cloud Next in the Summer. The set up experience was painless, the admin features work really well. I have been in touch with support a couple of times and they have been quick to respond and advise me.
Totally recommend these guys, they do exactly what they advertise they will, and at a great price!
January 10, 2023
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Sean
Thank you so much for your 5 star Cloud Next review with Trust Pilot. We really do appreciate your time taken to do so.
I'm so pleased you found the setup painless and that our control panel and features work really well. It's fantastic to read your comments that our support team were able to quickly respond and advise you.
If we can be of any further assistance, please do get in touch and we'd love to help.
Kind regards
Stephen
Cloud Next
Issue resolved quickly and on a weekend
January 7, 2023
Reply from Cloud Next® - Web & WordPress Hosting
Hi Steven
Thank you for taking the time to leave a review for Cloud Next. We really appreciate it.
It's great that our support team were able to quickly help and assist you. If we can be of any further help, please don't hesitate to get in touch.
Kind regards
Stephen
Cloud Next
Unbelievable speed and helpfulness!
I had completely forgotten how to get two dormant domains populated and up and running. Your guys came back within minutes, loaded wordpress onto the sites and helped me completely rebuild these two websites. It would have taken me literally weeks to have worked out how to do it myself!
This was way way beyond anything I could have expected - brilliant! So impressed and grateful!
December 14, 2022
Reply from Cloud Next® - Web & WordPress Hosting
Hi Bob
Thank you so much your review. It's fantastic to read that our support team were able to assist and help you in getting your two domains up and running on our WordPress platform.
I'm so pleased as well that they could do it quickly and get you setup. Thank you as well for taking the time to leave such a positive review for our support team - it is appreciated.
If we can help, if you have any questions or you require any assistance please do get in touch.
Kind regards
Stephen
Cloud Next
Excellent Service
Fantastic service, customer service is good, very fast response time, a great value WordPress hosting, very impressed, plan to stay with this company for a long time.
December 2, 2022
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Lee
Thank you so much for taking the time to leave a fantastic review for Cloud Next; we really appreciate the time taken to do so.
It's great to read that you have found our platform impressive and more importantly our support team - thank you. We look forward to being able to deliver this level of service to you for a long time to come.
If we can be of any hep or assistance in any way, please do get in touch.
Kind regards
Stephen
Cloud Next
Great experience and very fast service.
Have been a cuatomer for more than 10 years - worry free experience and they are very fast in replying. Great work and service.
November 25, 2022
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Uzma
Thank you for your review of Cloud Next. We really appreciate the time taken to do so and the positive feedback.
It's fantastic that after more than 10 years you continue to find the service and support great. As always if we can be of any assistance, please do get in touch.
Kind regards
Stephen
Cloud Next
Best UK hosting & support I've ever used
I've worked for and used hosting companies all over the world and I'm feeling compelled to review Cloud Next here in the UK. I'm using their Wordpress hosting which is optimised for Wordpress. This is a solid, fast network. I'm super happy, they have a free CDN, loads of useful tools but best of all is their support. I would recommend this company to anyone needing shared hosting, wordpress hosting and I would imagine their VPS services to be just as good. A1+
November 21, 2022
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi CJ
Thank you so much for your fantastic review of Cloud Next. We really appreciate the time taken to do so. It's great to read your comments on our packages and service as well as the features we include.
We again appreciate the recommendation and if we can be of any help or assistance going forward please do get in touch.
Kind regards
Stephen
Cloud Next
the staff couldn't be more helpful
the staff couldn't be more helpful! thank you for all of your help over the years
November 16, 2022
Reply from Cloud Next® - Web & WordPress Hosting
Hi Hannah
Thank you so much for your 5 star review of Cloud Next - it is very much appreciated. It's great to read that over the years you have found that our support team couldn't have been more helpful.
We look forward to providing this level of service to you for many more years to come. As always if we can help, please do get in touch.
Kind regards
Stephen
Cloud Next
Reply from Cloud Next® - Web & WordPress Hosting
Hi Andrew
Thank you for leaving a 5* review for Cloud Next. As always it is greatly appreciated.
It's fantastic to read that you have continued to find our support team outstanding - that does mean a lot to us; thank you.
As ever if we can help in any way, please do get in touch.
Kind regards
Stephen
Cloud Next
Very helpful
Very helpful, very reactive and ... patient.
Was indispensable for someone like myself who is not very IT savvy and needing to set up a website for a Parish Council.
It's early days yet, but the initial set up our website with CloudNext hosting has got off to a very good start!
October 20, 2022
Reply from Cloud Next® - Web & WordPress Hosting
Hi there
Thank you so much for taking the time to leave a 5 star review of Cloud Next. We very much appreciate your time in doing so.
It's great to read that our support team were able to help and assist you with getting your site setup and live for your Parish Council.
I hope the very good start will continue for a long to come. If we can be of any further help, please don't hesitate to get in touch.
Kind regards
Stephen
Cloud Next
Reply from Cloud Next® - Web & WordPress Hosting
Hi Dave
Thank you so much for taking the time to leave a review for Cloud Next; we really appreciate it. It's great that you have found us and our support team a great experience so far.
We look forward to a long relationship of providing you with hosting. Of course if we can help or assist in any way, please don't hesitate to get in touch.
Kind regards
Stephen
Cloud Next
Migrated our website using cloud next…
Migrated our website using cloud next and it took all the stress out of it. Also used the services when I’ve had problems with our website and they’ve sorted them out quickly and easily. Makes life so much easier
October 7, 2022
Reply from Cloud Next® - Web & WordPress Hosting
Hi Elaine
Thank you so much for taking the time to leave a 5 star review for Cloud Next. I'm so pleased to read that our support team were able to migrate your website to us making this stress free for you.
It's great as well that any problems have been quickly resolved again by our support team to help make life easier.
Thank you again and as always if we can help please don't hesitate to get in touch.
Kind regards
Stephen
Cloud Next
Been with these guys for 10 years+ ..
Been with these guys for 10 years+ ... great infrastructure/systems and customer service as always!
October 11, 2022
Reply from Cloud Next® - Web & WordPress Hosting
Hi Ike
Thank you so much for taking the time to leave a 5 star review of Cloud Next. We really do appreciate it. It's fantastic to hear after 10+ years you continue to find our systems and support team great.
We look forward to the next 10 years and beyond! Of course if we can help please don't hesitate to get in touch.
Kind regards
Stephen
Cloud Next
I highly recomend Cloud Next
I've been using Cloud Next for many years, and their service is fantastic. I've also worked with other hosting providers, some good, others not so good. I always recommend Cloud Next to new customers, they are priced really competitively and the support service and help is always excellent. I highly recommend Cloud Next.
October 7, 2022
Reply from Cloud Next® - Web & WordPress Hosting
Hi John
Thank you so much for your fantastic 5 star review of Cloud Next. It's always great to hear from a customer of many years and that you continue to recommend us - thank you.
It's great to read about your experiences with our support team and we look forward to providing with this level of service and support for many years to come.
If we can be of any help at all, please do get in touch at any time.
Kind regards
Stephen
Cloud Next
Amazing support! So glad for the move!
I moved over from another hosting service to Cloud Next. The previous hosting service (not mentioning names but represented by a blue amphibious reptile) I had used for roughly 20 years and was relatively happy until things started going wrong and their support was extremely bad at rectifying the situation causing thousands of pounds of lost revenue. Moving was incredibly easy with Cloud Next. The support staff responded to tickets I created almost right away and have been amazingly helpful! I would highly recommend moving to Cloud Next if you're in the market.
August 8, 2022
Reply from Cloud Next® - Web & WordPress Hosting
Hi David
Thank you so much for taking the time to leave a fantastic 5 star review of Cloud Next. It is really appreciated by everyone here.
I'm so pleased to read your comments and that our support team were able to help and assist you in moving your sites and domains to us. Thank you as well for the recommendation and we look forward to working with you for a long time to come.
Of course if we can be of any help or you have any questions please don't hesitate to get in touch.
Kind regards
Stephen
Cloud Next
Been with cloudnext for over 5 years
Been with cloudnext for over 5 years, never had a problem they didnt prompty help me with. highly recommended - best uk web host around!
August 12, 2022
Reply from Cloud Next® - Web & WordPress Hosting
Hi Kelly
Thank you for your 5 star Trustpilot review of Cloud Next, we really appreciate it.
It's always great to read such positive comments from a long term customer. I'm so pleased that you have found our support team prompt and found us in general the best UK web host around!
We look forward to providing you hosting and domain services for another 5 years and beyond. As always if we can help, please do get in touch.
Kind regards
Stephen
Cloud Next
CloudNext never fail to impress
CloudNext never fail to impress with their response times. Can't recommend highly enough.
August 12, 2022
Reply from Cloud Next® - Web & WordPress Hosting
Hi Kim
Thank you so much for your review of Cloud Next. We always really appreciate the time taken to do so.
It's fantastic to read that our support team continue to impress you with their response times and any questions you have.
Thank you as well for the recommendation. As always if we can help, please don't hesitate to get in touch.
Kind regards
Stephen
Cloud Next
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