Cloud Next® - Web & WordPress Hosting Reviews 616

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Brilliant Service. Exceeded expectations and response was quick. Solution even better, which we are very grateful for. Thank you!

Company replied

Rated 5 out of 5 stars

I support a small parish council that wished to migrate to a gov.uk domain. Cloud Next have been very patient, as anybody supporting a PC needs to be. I have just completed the email migration and enc... See more

Company replied

Rated 5 out of 5 stars

The quality of support is excellent and extremely patient. Cloud Next provide cost effective solutions for everyone, whether it's just a private email domain to a fully fledged website system. Ev... See more

Company replied

Rated 5 out of 5 stars

I had completely forgotten how to get two dormant domains populated and up and running. Your guys came back within minutes, loaded wordpress onto the sites and helped me completely rebuild these two... See more

Company replied

Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. DNS Provider
  4. Email Service Provider

Written by the company

Web Hosting, WordPress, VPS & Domains Since 2008. Seriously-fast, secure & ultra-reliable hosting backed by 24/7 expert UK support. Unlimited FREE WordPress, Website & Email migrations from your current host. Quick, easy, hassle free & no downtime.


Contact info

4.8

Excellent

TrustScore 5 out of 5

616 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Support from CloudNext has never failed…

Support from CloudNext has never failed me. You guys are the best!

July 20, 2023
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Naomi

Thank you for taking the time to leave a Trustpilot review of Cloud Next, your time taken to do so is really appreciated.

It's fantastic that our support team have again been able to help and assist you - we think they are amongst the best also!

As ever if we can help, please don't hesitate to get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Another great review for Cloudnext

Another great review for Cloudnext.

Once again Cloudnext Hosting Support Team has been first class in sorting out and responding to my challenges to a website migration.
Their response time is amazing and the tools available for website migrations make the whole process a stress-free and comfortable experience.

Thanks again Cloudnext I highly recommend you.

July 19, 2023
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Rob

Thank you again for leaving such a fantastic review of Cloud Next. We always appreciate your time taken to do so and of course your comments and feed back.

It's great again that you have found our support team first class and they have been able to help you with your website migrations.

Any time we can help or you require any further migrations, please don't hesitate to get in touch and we're more than happy to help. Thank you again.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always - as a reseller, I've needed answers pretty quick - CloudNext staff have never disappointed, always helpful, polite and efficient. Happily recommend them to anyone who asks.

July 12, 2023
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Chris

Thank you for taking the time to leave a 5 star review for Cloud Next - we appreciate your time taken to do so.

It's fantastic to read your review and your comments on our support team. I'm so pleased that they have never disappointed and have been able to help and assist you.

Thank you as well for the recommendation and as ever if we can help, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Rated these guys before but they're so…

Rated these guys before but they're so good they deserve rating again. Every support ticket is answered within minutes.

Today I had an urgent issue I needed help resolving. They replied to my first message in 48 seconds, and my second message a bit quicker!

Brilliant control panel, easy to use, and genuninely unbeatable service. Please use them if you need the very best web host.

July 6, 2023
Unprompted review
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Lee

Thank you so much for taking the time to leave a fantastic 5 star review of Cloud Next. We really do appreciate the time taken to do so.

I'm so pleased that our support team were able to help and assist you in your issue both quickly and to a successful resolution.

Thank as well for your comment on being the very best web host - we really appreciate that. As ever if we can help at all, please don't hesitate to get in touch. Thank you again.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Fast response and lots of patience

The response time is fantastic and as a not tech person there patience is greatly appreciated

May 22, 2023
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Reply from Cloud Next® - Web & WordPress Hosting

HI Tamsyn

Thank you so much for taking the time to leave a review for Cloud Next. We really appreciate your time in doing so.

I'm so pleased to read your comments and that our support team have been fantastic in both their time to respond and their responses - we think they are pretty good :-)

As always, if you do need anything further from us, please don't hesitate to get in touch. Thank you again.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Cloud Next are an excellent provider

Cloud Next are an excellent provider! We have been using them for a few years and their provision has always been to a very high standard. The tech support team are incredibly helpful and always go above and beyond to help whenever we have needed it.
Highly recommended!!

May 14, 2023
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Reply from Cloud Next® - Web & WordPress Hosting

Hi David

Thank you again for another fantastic 5 star review of Cloud Next. As ever, we always appreciate your time take to do so.

It's always fantastic to read your comments and especially that you find us an excellent provider! I'm pleased to read your comments as well about our support team and how helpful they have been in assisting you. We look forward to providing you with this for a long time to come.

As ever if we can be of any further assistance or you need any help at all, please do get in touch and we'll be happy to help.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Fast, friendly and helpful

Fast, friendly and helpful service as always.

May 11, 2023
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Heidi

Thank you again for another fantastic review of Cloud Next. It's great again to read our support team have been fast, friendly and helpful.

We look forward to continuing this level of service and if there is anything we can help with, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

What a fantastic company to deal with…

What a fantastic company to deal with in the UK.
Thanks Oliver --- you answered my questions perfectly.

April 26, 2023
Unprompted review
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Martin

Thank you so much for taking the time to leave a review for Cloud Next. It's great that you have found us a fantastic company to deal with and that Oliver was able to answer all of your questions.

Of course if you do have any further questions, please don't hesitate to get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Switched to them at 5:05pm today and first class service already!

I purchased hosting from Cloud Next today at 17:05, (as I have had so many issues with my current provider with my websites going down every day for months now, and their support has become almost non-existent, sometimes taking over a week to respond even with me chasing them up).
I'm so glad I am now with Cloud Next and wish I had done it sooner. Absolutely first class service - they have done exactly as promised and have already (this evening) migrated all my websites across for me (I have 5 sites!) as well as the email addresses and emails. I can't believe how fast and efficient they are.
I will be recommending them to all of my future clients (and also my current and previous clients).

April 24, 2023
Unprompted review
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Steph

Thank you so much for taking the time to leave a review for Cloud Next. We really do appreciate you doing so. It's absolutely fantastic to read your review and how our support team were able to help you with your website and email migrations from your current provider to ourselves and in a fast and efficient manner.

We look forward to providing with your hosting needs for a long time to come and if we can help going forward please do get in touch. Thank you again and thank you for the recommendation.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Excellent service every time

Excellent service every time, with superb support, been using cloud next for 8 years for a very good reason!

April 5, 2023
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Stuart

Thank you for your great 5 star review of Cloud Next. It's fantastic to read a review from a customer 8 years where they continue to find us excellent with superb support!

We look forward to another 8 years (and more) and as ever when we can be of any assistance, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Outstanding hosting and support

I have been using CloudNext now for over 10 years now, and have always been impressed with the service they provide. The support is excellent with fast responses and very helpful support team. Whenever I have had any problems it has been dealt with very quickly and professionally. Very good value for money with great hosting services. I would highly recommend them, keep up the great work you guys do!!

March 30, 2023
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Neil

Thank you so much for taking the time to leave a fantastic 5 star Trustpilot review of Cloud Next. It is always great to hear from a long standing customer of our hosting services and with such positive comments and feedback.

It's fantastic that our support team have been able to help and assist you, and we look forward to another 10 years of providing you with this level of support. Thank you again Neil.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Response within 5 minutes and matter…

Response within 5 minutes and matter resolved promptly and professionally.

March 29, 2023
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Jools

Thank you so much for taking the time to leave a 5 star review for Cloud Next. We always appreciate the time taken out of your day to do so.

I'm so pleased that our support team responsed and resolved your query within 5 minutes and in a professional manner. We look forward to continue to support you going forward and if we can help, please do get in touch.

Thank you again.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Gentle and patient support.

I have just migrated my domain to Cloud Next and have needed a couple of reminders on the route through the systems.
Fortunately support tickets are responded to very quickly and where you need to go to resolve your problem.
How refreshing and at a great price too!

March 29, 2023
Unprompted review
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Teef

Thank you for your review of Cloud Next. We really appreciate the time you taken to leave us this with Trustpilot.

I'm so pleased that our support team have been able to help you with migrating your domain to Cloud Next both quickly, and to resolve your initial problem. We love how you like the price as well!

We look forwarding to welcoming you as a long term customer and if we can help, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Always a quick response from the tech team...

Always a quick response from the tech team. Very happy customer

March 29, 2023
Unprompted review
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Horatio

Thank you for your 5 star review of Cloud Next. We always appreciate the time taken by our happy customers to do so.

I'm so pleased to read that our technical support team have been quick in their responses and able to help. It's fantastic to always have a happy customer, and we look forward to providing you with this level of service for a long time to come.

As ever if we can help, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Very quick and informative responses.

Very quick and informative responses.

A fast and effective solution provivided.

March 24, 2023
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Richard

Thank you so much for taking the time to leave a Trustpilot 5 star review for Cloud Next. We really appreciate the time you have taken to do so.

It's great to read that our support team were able to provide both quick and informative responses as well as a fast and effective solution. We look forward to providing you with this level of support for a long time to come.

If there is anything we can help or assist with in the future, please do not hesitate to get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Job done within 30 minutes of initial…

Job done within 30 minutes of initial request thank you, great job

March 10, 2023
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Naveed

Thank you so much for taking the time to leave a 5 star review of Cloud Next. We really appreciate the time taken to do so.

It's fantastic to read that our support team were able to help and resolve your issue quickly and that they did a great job!

Thank you again and if we can be of any further assistance, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Judith

Thank you for taking the time to leave a review for Cloud Next, it is very much appreciated. I'm so pleased that our support team were able to provide you with quick and helpful responses.

If you do have any other questions or need assistance, please do not hesitate to get in touch and we'll be more than happy to help.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Great Product And Support

I have been using Cloudnext for many years and I have always found it to be very good and good value. The technical support is excellent.

March 4, 2023
Unprompted review
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Mr Klein

Thank you for your 5 star Trustpilot review of Cloud Next - it is very much appreciated. It's great to hear from a long term customer and to read you have found us to be very good and good value.

It's fantastic to read you have found our technical support team excellent - we think they are amongst the best in the industry.

Again thank you, and if we can be of any further assistance please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Never had any complaints and any queries always dealt with timely and courteously. Big thanks to the support team. You are great

February 22, 2023
Unprompted review
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Jane

Thank you for taking the time to leave a fantastic 5 star review for Cloud Next. Your time taken to do so is really appreciated.

Thank you as well for your comments and especially about our support team. They are great, even if we say so ourselves!

As always, if we can help or you do have any questions, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Support is expert and extremely…

Support is expert and extremely responsive

February 20, 2023
Unprompted review
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Sizwe

Thank you for your review of Cloud Next, we really do appreciate it. It's great to read that you have found our support team extremely responsive providing you with expert support. We do think they amongst the best in the industry!

As always if we can be of any help, please do get in touch.

Kind regards

Stephen
Cloud Next

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