Cloudnineclothing Reviews 142

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally very satisfied with the product, highlighting its quality and unique features like stress balls and weighted fabric, which many find helpful for anxiety and stress relief. People appreciate the comfort and effectiveness of the hoodies, often describing them as game-changers for their well-being. However, some people were dissatisfied with the customer service, citing issues with responsiveness, difficulty with returns or exchanges, and a lack of support for order problems. There are also mixed opinions regarding delivery, with some experiencing long shipping times, tracking inconsistencies, and orders arriving later than expected, while others received their items promptly.

What people talk about most

Product

Reviewers mention positive feedback about the product, particularly the Cloudnine hoodie. Many customers... See more

Quality

Consumers find quality to be positive, with many praising the soft, thick, and durable fabric. Reviewers... See more

Delivery service

Clients share ambiguous opinions on delivery service. While some customers experienced incredibly fast... See more

Order

People report ambiguous experiences with order. Many customers express satisfaction, noting fast delivery,... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report that the customer service... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordered a child’s large anxiety hoodie and it came as an adults large. Cost over £30 to return! Spoke to someone about exchanging it for a child’s large. Finally after a long wait the hoodie arrived i... See more

Rated 3 out of 5 stars

I love my Cloud Nine crewneck sweatshirt. I’ve had it for a little over a year, and the quality is great! It’s held up through numerous washes with minimal fading or wear. The only things preventing m... See more

Rated 4 out of 5 stars

Great hoodie but a bit overpriced. Canada shipping times were long but I had tracking that was updated regularly after a few days. Only getting 4 stars due to the price and charge for shipping. This d... See more


3.2

Average

TrustScore 3 out of 5

142 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

cloud nine is recommended to buy.

Cloud Nine is an awesome brand, and I personally recommend it because not only is it soft and the perfect hoodie to wear anywhere, but it also has squishies inside, and it's much better. I don't have to go around to Target or something to get other squishies because this brand has them built in! Another thing about them is that they don't pop, and I love this brand for that. It helps me with my anxiety and much more. I suggest that if you are looking for new hoodies, get this one! Also, these come in 1-3 days, so you don't have to wait.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

I lovvvvvve Cloud Nine

I lovvvvvve Cloud Nine i got myself the baggy-sized set and I can't stop wearing them 10/10 I've recommended them to ALLLLLL my friends. But why do I love them? I'm autistic with ADHD, DID, and ASD, as well as have sensory issues so I can't wear or feel certain fabrics but Cloud Nines was the best I ever felt i was super comfortable and felt like I was wrapped in a cloud so if you struggle like me then definitely get a hoodie from these guys

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

I love this hoodie so much

I love this hoodie so much. I have Adhd and it helps me manage it so much better. Also its a must have for people with anxiety. I wear it everytime when i have to talk in front of my class so i dont get to nervous. Its very comfortable and calming. Yes its expensive but its worth the price. Sadly its getting too small and i have to buy a new one soon.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

I have wanted one of these hoodies for…

I have wanted one of these hoodies for a long time and I made an impulsive purchase that my wife was very unhappy about. Cloud Nine was happy to cancel and refund my order, and I am so grateful. I had a great experience with their customer service.

April 24, 2026
Unprompted review
Rated 4 out of 5 stars

I have autism, sensory sensitivity, and severe anxiety so this is an honest review for my cloud hoodie ❤️

I bought a hoodie from here a while ago as a gift for myself, because I have severe anxiety, and it was very nerve wracking to spend this much on a hoodie, but it was worth it because I wear it a lot and it hasn’t worn down at all yet. I have autism and I struggle with textures and sensory issues but the hoodie genuinely feels nice and it’s weighted which helps my anxiety. I love the fidget plushies that come with the sleeves, but it’s uncomfortable when they are in the hoodie, so I think it’s nice that they are removable. The fidget pockets feels very nice and It help me to not pick at my skin on my fingers. I don’t like how the pocket looks on the inside because I have trypophobia and it triggers it for some reason, but as long as I don’t look inside the pocket it’s fine haha. The only things that I don’t like about my hoodie is the wrist cuffs, they are very thick, tight, and long and it’s kind of uncomfortable especially because I struggle with sensory issues, and the other thing is the collar is also kind of thick and it makes me uncomfortable because it feels like it’s choking me sometimes. But other than that I actually lovvveeeee the hoodie ❤️❤️❤️

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

This clothing feels like a warm hug

When I got my daughter this hoodie for her birthday last year she loved it so much I decided to get a hoodie and sweatpants for myself. I could not have anticipated how much I would fall in love with this clothing. Having struggled with anxiety myself I couldn’t believe how much the gentle weighted fabric would instantly calm my nervous system. When I am struggling with sleep I put on the hoodie and it feels like you are being wrapped in a warm hug. It’s been a game changer for both my daughter and myself. We are very excited about the scented version coming out!

April 26, 2026
Unprompted review
Rated 4 out of 5 stars

Great hoodie just some nitpicks

Good hoodie, good design, good idea just some stuff could be expanded on like the pillows in the cuffs meant to be stress balls just don't work all that good. They're just too hard to squeeze unlike most stress balls or stuffed items, it is just a personal nitpick but everything else is good. One other thing would be that the stress relief pattern in the pocket is not very useful its just extra silicone for some sensory. It could be expanded upon but that's it. Everything else is good, good material, I like that its slightly weighted to help people calm down. Overall, it's very good, just some personal some nitpicking here and there but its very high quality and I like it.

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Got my daughter the sensory hoodie and…

Got my daughter the sensory hoodie and it was the best thing I could have gotten her. She wears it almost daily since getting it for Christmas and she says it helps her alot. Absolutely love it

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

This “hoodie” fits the alternative word…

This “hoodie” fits the alternative word we use where I’m from perfectly. A bunnyhug. It’s so soft, has a bit of weight to it, and the color is perfect. You want to live in this thing. You will be sad on wash day.

The sensory pocket and squishy sleeves bring a lot of joy to me.. I actually usually leave a little coin or something in my pocket to play with so this works a lot better haha.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great hoodie for adhd/anxiety/autism

My son is adhd, anxiety and on the spectrum and this is by far his most loved hoodie! He wears it every day to school- it’s his emotional support hoodie. The only downside is he finds it hard/uncomfortable to write or type with the squishy inside. I have anxiety and this is my go to hoodie. I love how oversized the hood is. I can’t wait to get one of the sensory pouch ones.

April 26, 2026
Unprompted review
Rated 4 out of 5 stars

It’s pretty dang comfy!

I love my hoodie. It’s a beautiful deep purple, and super comfortable. I got a size or 2 bigger because I like bigger hoodies. The stress balls are pretty cool, though I can’t keep them in for too long because they push on my wrists and feels a little… suffocating? Lol. That’s weird to say about your wrists, but it feels like that. Anyway, I love the squiggles in the pocket, too. I forget that they’re there and get a little mood boost when I put my hands in the pocket and feel them. I also love the thumb hole! I think that’s one of my favorite parts, haha. It’s soft, comfortable, and I wear it all the time. The only thing that slightly annoys me is that I can’t seem to get it completely clean. However, we use free & clear detergent, and we don’t use a whole bunch, so it could totally be user error. ID10T user error 🤣🤣 but yeah, I love it! Shipping was lengthy, but idk, I personally think it was worth it. It would be super cool if there was one that had small loops that snap in it and fidgets that you could pick to put on the loops.

April 26, 2026
Unprompted review
Rated 3 out of 5 stars

I love my Cloud Nine crewneck…

I love my Cloud Nine crewneck sweatshirt. I’ve had it for a little over a year, and the quality is great! It’s held up through numerous washes with minimal fading or wear. The only things preventing me from rating 5 stars are the cost (I typically thrift clothing and rarely spend this much on anything) and the placement of the thumb holes. I’m not sure if the design has changed in the newer hoodies, but they aren’t in a natural place for me to use them without rotating the cuff a couple inches. Not a big deal, but I do notice when I use them. I still love the sweatshirt and have purchased a hoodie for my son, and two of the new hoodies with the pocket texture for my son and daughter.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

These hoodies are hands down the best

These hoodies are hands down the best. My daughter and I both have sensory issues and the hoodies are not only great for helping with calming but also sooo soft and snuggly. Seriously buy these hoodies!!

April 26, 2026
Unprompted review
Rated 4 out of 5 stars

Love the tools

We ordered 2 of the grounding sweatshirts for my audhd son. We've tried other brands for calming but have found these sweatshirts are a lot better. With the kangaroo pocket with the fun silicone designs and the built in stress balls, there's more tools in this sweatshirt than just the comfortable material. These sweatshirts are even more softer compared to other brands. The only reason I gave 4 stars was the price point and that it took a little bit to get here since it arrived from China.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

This company saved me

This company saved me. Recently I got diagnosed with ADHD. As a young adult this has affected me personally my whole life. It has caused issues en discrimination, mental breakdowns and other mental issues stimming from it. I have uses aromatherapy for years to help but this hoodie truly has helped me so much. I am able to use it to fidget while no one notices and it isn’t a distraction.

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

Booooo

SOOOOOOO I saw this on the internee, but now this is a bad hoodie. My BFFs hoodie will be WAY better!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

I found cloud nine clothing amazing

I found cloud nine clothing amazing to deal with and their products are 10/10. From the easy ordering to even contacting them after I accidentally deleted my order confirmation, they replied so quick and didn't hesitate to help. I honestly can't fault them at all and will order from them again.
On the actual Jumper, The quality is top notch and it's so warm and thick. Very good sizing, i did get a size too big but i love the oversized feel so only thing I would say is that they are on the baggier side of a fit. The texture on the inside of the pocket is my favourite part and even my kids love to grab my jumper and play with the texture.
Postage to Australia was really quick too, overall I would 100% recommend cloud nine clothing

April 4, 2026
Unprompted review

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