What excellent service. They came and measured up, ordered the replacement glazed unit and organised a date to replace it. The gentleman who came and did the replacement was very polite. He did the jo... See more
Company replied
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What excellent service. They came and measured up, ordered the replacement glazed unit and organised a date to replace it. The gentleman who came and did the replacement was very polite. He did the jo... See more
Company replied
Alan, Lewis & Keith (Cheshire) did a fabulous job on my distorted double glazed windows - from replacing hinges to re sealing. They were all timely, courteous, friendly, knowledgeable, very helpfu... See more
Company replied
What makes a good company great is how they respond when something goes wrong. Our windows were delivered slightly out of spec but the installer (Alan Ball) noticed and immediately reordered, apologis... See more
Company replied
Alan was very efficient and provided an almost instant quote which was far lower than I had anticipated. We organised for Lewis to come today which he did. Very efficient again. Job done in about an h... See more
Company replied
We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.
26 Forest Walk, CH7 3AZ, Buckley, Chester, United Kingdom
Asks customers to review
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Replied to 97% of negative reviews
Typically replies within 48 hours
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Just had a window in our Garden Room replaced by this company. Firstly they came out within 24hrs of calling to quote, then arranged a fitting date during the quote and all done in 7days.
Service from both Alan and the fitter was first class.
Will definitely recommend although hope dont need to use again personally!
Excellent service and courteous staff, highly recommended.
Great experience from when we got an estimate for replacing the faulty glass in the two windows till the the two people came to do the job. The work was carried out in a professional manner with no mess , I would recommend this company to anyone who wants their glass replacing in their windows.
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