They have recently done 2 jobs for us and although I wasn’t there when the first job was done, I am very happy with the results. I was there for the 2nd job done today and I must admit how prompt, tid... See more
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Good communications throughout. This made the job, from our point of view, very simple and straightforward. They're clearly experts in their field and can be trusted to do a good job in a quick, eff... See more
Company replied
How can you improve on perfection. I was shown curtesy, respect for property. Good, clean expert fitting of windows. Its lovely looking out of clear, shiny, mist free windows. The price was amazing... See more
Company replied
The work was done in accordance with the pre-visit instructions and no hidden extras. Team were on time and did the tasks with minimal disruption. Replacement of a window hinge and servicing of 2 ex... See more
Company replied
Company details
- Window Supplier
- Double Glazing Installer
- Glass Repair Service
- Locks Supplier
- Window Installation Service
- Window Treatment Store
Written by the company
We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.
Contact info
7 Cedar Drive, RH13 9UF, Southwater, England, United Kingdom
- 08006121118
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I found the company driving on the…
I found the company driving on the road, the van was in front of me, took notice of the name. I have now had two windows replaced, and have received excellent service from the person coming to get the information and do the quote and the installations staff, super friendly and service minded and when needing contacting the office via email or phone same excellent service.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Helpful, competent and professional
The teams were helpful and professional, arriving on time and checking to make sure they fully understood the work required. They did a brilliant job on our patio doors, which now fit properly with new hinges and the old seals removed and replaced, no more draughts! They explained everything clearly and ensured I was happy with the results. I would not hesitate to recommend them.

Reply from Cloudy2Clear Windows - Crawley & Gatwick

Reply from Cloudy2Clear Windows - Crawley & Gatwick

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Great company
There was an issue regarding the glazing bars provided which were not appropriate for my windows. To be fair the workmen said that they had never seen a window set up like mine before. This meant sourcing new ones and this required more time to fit.
In spite of the extra cost the company maintained the original pricing which was refreshing to find. Adi and Phil were brilliant, arrived on schedule and did a great job and completely cleared up.It’s always stressful employing builders as you are never quite sure if you will get the quality you have paid for at the quoted price. As Phil said “it’s our job to make sure there are no problems for our customers.” I doubt if you will find a better window company

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Good experience
I am very pleased with the replacement panels that have been fitted by Cloudy2Clear and I am planning to use them again.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
The 2 men from the team were in and out…
The 2 men from the team were in and out in 20 mins. No mess. Paid by card. 25 year guarantee. Great service

Reply from Cloudy2Clear Windows - Crawley & Gatwick
The whole process was very efficient
The whole process was very efficient, from initial contact right through to the glass replacement. I would not hesitate to use this company again.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Great service
Clear understanding of what would happen when, guys very respectful of our house, worked quickly efficiently and tidy

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Excellent service
Excellent service, fitters knowledgeable & left area spotless having changed two Velux roof glazing units.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Recommend C2C
I saw C2C. In our parish magazine. Just wanted 1 bedroom Window replaced. They were great from start to finish. Surveyor came quickly, measured up and gave me reasonable estimate. Nine days later two men team fitted new window. Very pleased, will.use them again.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Window replacement
Have used company before. Quick and easy service no hassle. Kept up to date on fitting day and time of arrival. Window fitted no mess plus a 25 year guarantee.Would highly recommend.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Brilliant service
Prompt, efficient, good quality, good communications, friendly operatives.

Reply from Cloudy2Clear Windows - Crawley & Gatwick

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Excellent workmen, poor office.
1. what was excellent: the two technicians were very good, quick, neat, friendly and efficient.
2. what was not good: the office: the man to came to view the windows and prepare the estimate did not recognise that two of the seven windows had offset panes of glass so that when the technicians came to fit the glass, two panes had to be reordered and fitted at a later date. The invoice (required for the guarantee) only gave details of the two panes, no the other five. This required two calls two weeks apart to get the full invoice, not very efficient.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Excellent first impressions.
The fitters came as arranged on 12th September after first phoning to give idea of timing, which was very good to know. They were efficient and polite and replaced the glass panels in the patio doors with patience and expertise and were not upset by the several interruptions due to it raining.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Very efficient service
Very efficient appointment system, estimate visit and subsequent installation. Have recommended company to others

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Highly recommended
I stumbled across Cloudy2Clear by accident and I'm so glad I did! We have a very large full length window that the seal had gone on so it was looking very unsightly filled with condensation. Cloudy2Clear's quote was extremely competitive and although it wasn't an easy job, everyone I dealt with (from Joe coming round for an initial look, to Nick and George in the office and then the guys who fitted it on the day) had a positive "can do" attitude, were professional and friendly and were a pleasure to deal with.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Brilliant service
It cost less than I expected and they kept to the price despite the door being a problem and taking longer than expected. They stayed on till it was working perfectly. Best service I have encounted from any company for donkeys years.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Efficient service with friendly staff

Reply from Cloudy2Clear Windows - Crawley & Gatwick
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