Survey very good. Efficient, polite.✓ Fitting and fitters...the same ✓ Communication should be by a personal phone call after the estimate is accepted E-mails and message- bot- answers were i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Survey very good. Efficient, polite.✓ Fitting and fitters...the same ✓ Communication should be by a personal phone call after the estimate is accepted E-mails and message- bot- answers were i... See more
Company replied
Very pleased with the service & the double glazed units. The installers were quick, efficient, polite & respectful. The office handled my case & questions promptly & efficiently. This company was reco... See more
Company replied
Friendly staff with good communication. Discussion of work needed was clear with good understanding of budget. Quick instillation with work area left clean and tidy. Happy to help with queries of... See more
Company replied
They have recently done 2 jobs for us and although I wasn’t there when the first job was done, I am very happy with the results. I was there for the 2nd job done today and I must admit how prompt, tid... See more
Company replied
We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.
7 Cedar Drive, RH13 9UF, Southwater, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had an excellent experience with C2C. They provided efficient service from start to finish. Wouldn’t hesitate to use them again and will certainly recommend them to friends.

Reply from Cloudy2Clear Windows - Crawley & Gatwick

Reply from Cloudy2Clear Windows - Crawley & Gatwick

Reply from Cloudy2Clear Windows - Crawley & Gatwick
The finished result was exactly what I hoped for. The team were quick, friendly and very efficient. Even when one of the units was the wrong size, arrangements were made to complete the task as soon as possible, with a different equally efficient team

Reply from Cloudy2Clear Windows - Crawley & Gatwick
My mum needed two panes of glass replaced in a patio & back door. The two workman who came were very friendly & polite & provided a very good service. Job was done, tidied up after & even managed to fix her stiff back door. She was extremely happy with end result. Would definitely, if needed, use the company again & also recommend.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Efficient service from the assessment appointment through to the installation. And so much easier (not to mention cheaper) than replacing the entire windows!

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Pleasant non pushy rep came to measure windows.
I accepted quote which was less than I had expected.
Made an appointment convenient for me for new glass to be installed.2pleasant installers came and fitted glass. No mess. Very pleased with finished job.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Arrived on time. New windows were fitted well but had to return as three were wrong size.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Friendly, clean, tidy and efficient. The whole process was easy from start to end.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Excellent service, from our initial enquiry, quote process, installation and finally payment and guarantee. We would highly recommend them. Value for money product too.

Reply from Cloudy2Clear Windows - Crawley & Gatwick

Reply from Cloudy2Clear Windows - Crawley & Gatwick

Reply from Cloudy2Clear Windows - Crawley & Gatwick

Reply from Cloudy2Clear Windows - Crawley & Gatwick
My experience was first class window was installed and I am extremely pleased I would recommend the company

Reply from Cloudy2Clear Windows - Crawley & Gatwick
So pleased to have saved £hundreds and entirely happy with the quality and installation. Thank you Addi and Phillip. Other quotes were more than double. Hassle free throughout. So impressed that I’m taking the trouble to do this review.. and a 25 year guarantee!

Reply from Cloudy2Clear Windows - Crawley & Gatwick
We ordered a double-glazed window for our kitchen.We had 3 visits in all as firstly the measurements were incorrect, secondly it didn't fit and lastly they finally got it right and the very helpful young man who installed the window did a good job

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Kept me informed from assessment visit to actual fitting of replacement glass and window handles.
Fitters were polite and did an excellent job leaving no mess.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Came out to give me an estimate quickly.Gave me a time and date for installing the glass which they adhered to.Workmen very pleasant and efficient.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Operatives arrived on schedule and did a very good job with no fuss. Removed old patio door glazing and took it away. replacement one perfect.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Excellent service from survey to fitting at a reasonable price. The whole fitting process took less than an hour with a pair of polite and cheerful fitters. Would thoroughly recommend Cloudy2Clear for all your double glazing repairs.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.