Cloudy2Clear Windows - North West (MM) Reviews 

278
TrustScore 4.5 out of 5

4.6

24 AK Business Park, Russell Road, PR9 7SA Southport, Merseyside, GB


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Rated 5 out of 5 stars

From start to finish excellent company to deal with. The guy who came to measure and then the two fitters were very friendly and efficient. Very pleased with job they did. No hesitation in recomme... See more

Company replied

Rated 5 out of 5 stars

Reconditioning of Wickes conservatory windows. 6 misty windows taken out, revamped/rebuilt and reinstalled. Not a straight forward job as windows were etched glass. No dramas from initial quote to... See more

Company replied

Rated 5 out of 5 stars

Nice chatty man came to measure up and gave a price. Agreed the price and date to fit. Came to replace glass within time window set, quick, efficient, no mess. Card payments taken. Jobs a good un. Gre... See more

Company replied

Rated 4 out of 5 stars

I am very pleased with the overall result and workmanship. However if you are going to send workmen into private residences, I would expect that they would come equipped with 1. Coverings to protect c... See more

Company replied


Company details

  1. Window Supplier
  2. Double Glazing Installer
  3. Glass Repair Service
  4. Locks Supplier
  5. Window Installation Service
  6. Window Treatment Store

Written by the company

We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.


Contact info

  • 24 AK Business Park, Russell Road, PR9 7SA, Southport, Merseyside, United Kingdom

  • 08006121118

4.6

Excellent

TrustScore 4.5 out of 5

278 reviews

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4.6

All reviews

(278)

1,813 reviews in the last 12 months

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Rated 5 out of 5 stars

Replacement of glass (not whole windiw)

Nice chatty man came to measure up and gave a price. Agreed the price and date to fit. Came to replace glass within time window set, quick, efficient, no mess. Card payments taken. Jobs a good un. Great service.

July 31, 2026
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

good sensible pricing

good sensible pricing, quick delivery and clean and tidy installation.

July 16, 2026
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

From start to finish excellent company…

From start to finish excellent company to deal with. The guy who came to measure and then the two fitters were very friendly and efficient. Very pleased with job they did. No hesitation in recommending Cloudy2Clear.

July 22, 2026
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Reconditioning of Wickes conservatory…

Reconditioning of Wickes conservatory windows.
6 misty windows taken out, revamped/rebuilt and reinstalled.
Not a straight forward job as windows were etched glass.
No dramas from initial quote to final installation. They did exactly what I hoped they would do.
Very pleased. Fitters were polite and efficient.

July 8, 2026
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 1 out of 5 stars

Take too long to visit potential customer that requested a price.

I contacted this company on Tuesday 2nd June 2026, requesting a quote for 3 windows that now had condensation between the double-glazed panels. An appointment was made for between 1 pm and 5 pm on Saturday 13th June, 11 days later. I was surprised at this delay in being able to attend to our house; a competitor came on Wednesday, 3rd June, and gave us an estimate straight away. I received a text at 13:07 today, Saturday 13th June, informing me that due to a family emergency, their representative was unable to attend today and wishing to rearrange for between 9 am and 1 pm on Wednesday 24th June - another 11 days. I have declined this rearranged appointment and did ask why if they were able to send a text at 13:07, why did they not call me ? I happened to be away from my phone when they sent the text and did not see it until nearly 5 pm. This company must be either very busy and/or short-staffed if it takes this long to react to a potential customer's enquiry. I worked in sales for many years and would have been embarrassed to be only offer such long periods to react to such an emquiry.

June 13, 2026
Unprompted review
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Reply from Cloudy2Clear Windows - North West (MM)

Hi Mike, we do apologise you didn't have a satisfactory experience due to unforeseen circumstances on this occasion.

Rated 5 out of 5 stars

Great service

Very easy to deal with, quoted a good price. The guys that came were friendly and efficient. One window had been made the wrong thickness so they came back to fit that. All in all a great service and great value, would definitely use again.

May 8, 2026
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Replacement glass in patio door.

Already written a comment and submitted it but I was very pleased with the service I received. Very friendly, efficient and professional although there was a slight delay on delivery as problem with glass. Would definitely recommend to friends and family.

May 20, 2026
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

The initial measuring up was done very…

The initial measuring up was done very quickly after my telephone enquiry, the estimate was clearly explained and the price was reasonable. The installation was fixed for a date convenient to me and the company's staff (led by Dave) came on the day within the promised time. The job of replacing two windows was carried out cleanly, quickly and efficiently.

May 27, 2026
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Very organised and professional. From the free quote to the work being carried out, to the staff back in the office.

May 20, 2026
Unprompted review
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

They did everything in a timely manner

They did everything in a timely manner. Right from the very first point of contact. Exemplary customer service and great staff! The product and price was excellent. Would definately recomend to anyone.

May 22, 2026
Unprompted review
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 1 out of 5 stars

Provided my elderly father with a quote…

Provided my elderly father with a quote to fix a cloudy double glazed window, at a cost of £1250.00. I have other quotes for a third of this price, some with 10 year gaurentee... I am not sure how a company can quote so high and get away with it.

May 8, 2026
Unprompted review
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Reply from Cloudy2Clear Windows - North West (MM)

Hi Brian, could you please provide your postcode that you enquired with and we will look into this.

Rated 5 out of 5 stars

ordered new patio doors

ordered new patio doors, and from ordering to finishing fantastic, and both the workmanship and the workmen was great, highly recommend.

April 15, 2026
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Very efficient throughout the whole…

Very efficient throughout the whole process.
Phone calls were clear, appointments kept and everyone who came was polite and they did a very good job as arranged. They cleared up after the work and provided good paperwork. I will definitely use them again when needed.

March 20, 2026
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

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