Cloudy2Clear Windows - North West (MM) Reviews 

278
TrustScore 4.5 out of 5

4.6

24 AK Business Park, Russell Road, PR9 7SA Southport, Merseyside, GB


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Rated 5 out of 5 stars

From start to finish excellent company to deal with. The guy who came to measure and then the two fitters were very friendly and efficient. Very pleased with job they did. No hesitation in recomme... See more

Company replied

Rated 5 out of 5 stars

Reconditioning of Wickes conservatory windows. 6 misty windows taken out, revamped/rebuilt and reinstalled. Not a straight forward job as windows were etched glass. No dramas from initial quote to... See more

Company replied

Rated 5 out of 5 stars

Nice chatty man came to measure up and gave a price. Agreed the price and date to fit. Came to replace glass within time window set, quick, efficient, no mess. Card payments taken. Jobs a good un. Gre... See more

Company replied

Rated 4 out of 5 stars

I am very pleased with the overall result and workmanship. However if you are going to send workmen into private residences, I would expect that they would come equipped with 1. Coverings to protect c... See more

Company replied


Company details

  1. Window Supplier
  2. Double Glazing Installer
  3. Glass Repair Service
  4. Locks Supplier
  5. Window Installation Service
  6. Window Treatment Store

Written by the company

We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.


Contact info

  • 24 AK Business Park, Russell Road, PR9 7SA, Southport, Merseyside, United Kingdom

  • 08006121118

4.6

Excellent

TrustScore 4.5 out of 5

278 reviews

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4.6

All reviews

(278)

1,813 reviews in the last 12 months

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Rated 5 out of 5 stars

Best replacement glass ever in our lives

Omg from initially making the phone 📞 to getting the huge front 🪟 the whole experience was absolutely 💯 % fantastic. I an almost sure the initial chap 👦 coming with the estimate was James....great easy straightforward job...then he came back as arranged with Jayden( hope that's right).I must say my wife and I could not have been anymore impressed 😉 they were both in then done and out off away all done 👍 wow fantastic brilliant wonderful marvellous job 👏 Cheers guys 👦 and the whole firm for a bloody great experience 👏 👍 😀. We will both be telling as many people as we can that you guys and girls are awesome. Please drop me off some leaflets( a bundle of them )through our door 🚪 so we actually have something to give people to recommend you please Cheers Paul and Steph!!!!!!!!

August 28, 2025
Unprompted review
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

I have used this company several times…

I have used this company several times to replace double glazed units in wooden window frames and have always been impressed with the service and quality of work. When I decided to replace some wooden frames with upvc I had no hesitation in asking Cloudy to Clear to carry out the work which involved replacing 6 frames. From start to finish they provided a first class service, the work was carried out as per schedule and and I am delighted with the quality of the frames and double glazed units. The two fitters did an excellent job and worked diligently and cleanly for the 2 days that they were here.
I will certainly use this company again when necessary.

September 2, 2025
Unprompted review
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 1 out of 5 stars

Very disappointed with this company.

Very disappointed with this company.
The job of replacing a misty window in a bedroom was ok, it was the workers attitude and damage caused to the window sill below it.
He was heard throwing tools down on the floor, cursing and swearing which is totally unacceptable.
Before he left on his own admission he said he’d not had an awkward job like this one for a longtime.
When i complained to the company with photographs of the damage i had a reply basically saying I was lying and making the whole situation up.
They want to look at who they are employing!!!
I decided to pay the bill in the end as they threatened me with legal action.
Be wary of this company.
Would definitely not recommend.

June 23, 2025
Unprompted review
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Reply from Cloudy2Clear Windows - North West (MM)

HI Jane, we are sorry you did not find the experience with C2C satisfactory. I have been made aware that you have been sent an email today addressing your concerns.

Rated 4 out of 5 stars

Good price

Had a window replaced literally took 5 mins, good price but a bit rushed.

September 8, 2025
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Replacement leaded glass in patio door

Absolutely first rate experience from the assessment to the fitting. The guys arrived on time, were very polite, efficient and tidy. Can't fault this company and will be using them again.

August 1, 2025
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

I chose your company based on the…fantastic quality of the work, and excellent customer service.

I chose your company based on the previous service you had delivered at my house, this job was in fact for my elderly father in law who lives alone in Tarleton.

We/he was more than satisfied with the quality of the work carried out, and the friendly approach of the staff.

August 14, 2025
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Great service from1st contact…

Great service from1st contact requesting a quote to Installation couldn’t fault Cloudy 2 Clear Highly recommend & will definitely use again if needed Excellent Customer service also and price

August 12, 2025
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 4 out of 5 stars

Replacement glass unit

Installer was friendly and professional in removing and installing a replacement unit. He cleaned up afterwards. Only point was that the unit had wrong width leading which meant they had to return and replace the replacement unit with one that had correct diamond leading.

July 2, 2025
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Perfection

Quotation Day
Stan..You could say Stan the Man
Professional, Courteous, Polite.
Administration
Professional, Courteous, Polite
Fitting of Products
Fitter. Ian
Professional, Courteous, Polite
Does not get any better than the above remarks.

June 27, 2025
Unprompted review
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Glass repair

Excellent service, great communication, fast and efficient, Shaun was fab. Highly recommended

May 23, 2025
Unprompted review
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Would recommend

Cloudy2clear Windows gave a good price for replacing two windows and fixing a patio door. They were friendly, professional and got the job down quickly and smoothly. I’ve already recommended them to a friend.

May 1, 2025
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 4 out of 5 stars

Great job!

We were pleased with the way Stan came and measured our windows. The job, when done, was carried out well. Only for the lack of communication from the office and the fact that we didn’t receive a receipt, this could have been a five star review.

April 29, 2025
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Arranged measuring up at a time to fit…

Arranged measuring up at a time to fit around my work and also came to fit at a time to suit. Pleasant staff and happy with the result. Can see through my window again.

April 25, 2025
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Great service

The quote and fixing of the new windows was really good and the service was great. I would recommend Cloudy to Clear to all my friends and neighbours.

April 10, 2025
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Professional attitude to the workmanship

Did have to wait a while for the job to be done due to bad weather, but have no complaints about the fitter or the price. Have used you before and will again if I need to.

February 4, 2025
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Cloudy2Clear Windows is recommended

Cloudy2Clear team are professional and polite. They completed work well and quickly. The price is reasonable and worth it.

January 22, 2025
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

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