Cloudy2Clear Windows - South Manchester Reviews 

96
TrustScore 5 out of 5

4.8

6 Coronation Square, WA16 6DS Knutsford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service from initial enquiry to completion of installation. Installers worked quickly, accurately and left everything clean and tidy. I will use this service again, we have a few other units we... See more

Company replied

Rated 5 out of 5 stars

Every aspect if the process from booking to fitting was quick, easy and well done. The fitting was done quickly, neatly and efficiently by the friendly, knowlegable fitter. A minor glitch was soon s... See more

Company replied

Rated 5 out of 5 stars

From start to finish this was a seamless, professional experience. From the person who responded to my enquiry, Stan the young man who came to do the assessment, polite, pleasant well turned out, foll... See more

Company replied

Rated 5 out of 5 stars

What a great experience. From first contact, actually speaking to someone on the phone, not just pressing buttons to the quality of the install was amazing. Turned up on time, which nowadays is amazi... See more

Company replied


Company details

  1. Window Supplier
  2. Double Glazing Installer
  3. Glass Repair Service
  4. Locks Supplier
  5. Window Installation Service
  6. Window Treatment Store

Written by the company

We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.


Contact info

  • 6 Coronation Square, WA16 6DS, Knutsford, United Kingdom

  • 08006121118

4.8

Excellent

TrustScore 5 out of 5

96 reviews

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4.8

All reviews

(96)

1,820 reviews in the last 12 months

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Rated 5 out of 5 stars

Jobs successfully completed.…

Anxiety re leak in ceiling sorted out promptly.Misted window repaired and fitted carefully.Porch door now closing properly. All workmen friendly and professional

August 20, 2024
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Reply from Cloudy2Clear Windows - South Manchester

Thank you for your review.

Rated 5 out of 5 stars

Great Job!

Good job done! A clear pane is great improvement.

August 20, 2024
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Reply from Cloudy2Clear Windows - South Manchester

Thank you for your review.

Rated 5 out of 5 stars

They weren't the cheapest quote but…

They weren't the cheapest quote but seemed to be the most professional. Went with them and they acquired the panel quickly and fitted it in minutes. No mess, very polite.

July 17, 2024
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Reply from Cloudy2Clear Windows - South Manchester

Thank you for your review.

Rated 5 out of 5 stars

Excellent service

Excellent service and workmanship. Very pleasant and professional. Would highly reccommend.

June 28, 2024
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Reply from Cloudy2Clear Windows - South Manchester

Thank you for your review.

Rated 5 out of 5 stars

Painless

It was a painless exercise from start to finish very professional attitude by the trades man.

June 20, 2024
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Reply from Cloudy2Clear Windows - South Manchester

Thank you for your review.

Rated 1 out of 5 stars

Clearly don't use them!

Updated following the company reply:

1. The fitter didn’t arrive half a hour later - he called me a hour later to say he was en route but I’d already left to go to work!
2. They then arranged to come back another time to fit it free of charge, which they did and I’m happy with that. But meanwhile I still wasted half a day waiting for them.

Visited and gave us a quote, planned for installation date and time.
Nobody came, despite me waiting in for 3 hours.
Called their office - no idea why they didn't arrive, will check and call me back.
Nobody called back.
Called them again - told that they would be running late that day, even though they had my phone number and I hadn't been told about it. Said that I was cancelling the order.
Got called half an hour later by the fitter who said he was running late - unfortunately I had already left the house to go to work so nobody in.
Thankfully hadn't paid for the job!

June 8, 2024
Unprompted review
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Reply from Cloudy2Clear Windows - South Manchester

Hi, I believe our franchisee Richard has been in touch to explain that there was an issue with the route planning software they use, so the fitter arrived half an hour after the time slot that had been arranged with you. On a Saturday there is only one member of admin team working , and as they called in sick before the shift, your calls went unanswered until after your appointment time. We know Richard has spoken to you personally to explain and apologise about this and he has now fitted your glass for free as a courtesy and gesture of goodwill for the errors made on your fitting appointment. He has also taken measures to hopefully prevent this from happening again.

Rated 5 out of 5 stars

What a great experience

What a great experience. From first contact, actually speaking to someone on the phone, not just pressing buttons to the quality of the install was amazing. Turned up on time, which nowadays is amazing in itself. Took no time to replace the glass and left no mess. The installers were polite and very friendly. Would definitely recommend and use again.

May 28, 2024
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Reply from Cloudy2Clear Windows - South Manchester

Thank you for your review.

Rated 5 out of 5 stars

Fast

Fast, efficient and fairley priced

May 6, 2024
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Reply from Cloudy2Clear Windows - South Manchester

Thank you for your review.

Rated 5 out of 5 stars

Great price and service

Can’t fault the price or the guys who fitted the windows. Such a pleasure to look out of my back window as had been cloudy for quite some time. Would highly recommend this company to replace the glass rather than the whole window frame.

April 12, 2024
Unprompted review
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Reply from Cloudy2Clear Windows - South Manchester

Thank you for your review.

Rated 5 out of 5 stars

Efficient and helpful

Friendly team who communicated well throughout the process. Punctual and did an excellent job. Will definately use again

April 7, 2024
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Reply from Cloudy2Clear Windows - South Manchester

Thank you for your review.

Rated 5 out of 5 stars

Excellent service start to finish

Excellent service start to finish! Came round for a quote and they were completed a week later! Prices are great too. Highly recommend (and have done to friends and family)

March 20, 2024
Unprompted review
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Reply from Cloudy2Clear Windows - South Manchester

Thank you for your review.

Rated 5 out of 5 stars

The rep came on time Replacement window unitsmeasured the…

The rep came on time measured the window replacements and agreed a price and gave me a fitting day via his office. On the day of install two lads turned up at the right time. Very friendly and chatty. Carried the work out in under 30 mins. Took a card payment and left. Windows are great will use again for sure

March 19, 2024
Unprompted review
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Reply from Cloudy2Clear Windows - South Manchester

Thank you for your review.

Rated 5 out of 5 stars

Quick and clean installation

Quoted promptly, quick turnaround on order and most importantly a quick and clean installation. Plus good price.

February 27, 2024
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Reply from Cloudy2Clear Windows - South Manchester

Thank you for your review.

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