When Paul came to replace our window panes the wrong sizes were ordered. We explained the windows needed replacing within a tight timescale. Paul remeasured us he would pull out the stops to do t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
When Paul came to replace our window panes the wrong sizes were ordered. We explained the windows needed replacing within a tight timescale. Paul remeasured us he would pull out the stops to do t... See more
Company replied
Staff were most helpful and punctual, especially Dave who replaced the windows He worked hard in very high temperatures and never complained. We are very pleased with the results.
Company replied
Someone visited 48 hours after my enquiry, a comprehensive quote was provided. The job was booked within a week and the fitters arrived on time. The Georgian effect slats were off centre but otherwise... See more
Company replied
Call them up because of a broken glass panel in one of my windows and a stubborn lock in another one. Came over and addressed the issues at hand giving me a fair quote. On the day of installation of n... See more
Company replied
We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.
Kestrel Way 108, WS6 7LQ, Cheslyn Hay, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Couldn't even keep there appointment, I had an appointment for 12pm. They came at 10.50, when I was still at work. What's the point? They didn't even bother to ring me back.

Reply from Cloudy2Clear Windows - Walsall - North Birmingham
AVOID THIS COMPANY!! This company take your money and don’t actually fix the windows. I had some work done to my windows to reduce the condensation that was appearing on the windows. The work cloudy 2 clear done has not resolved the problem. I called cloudy 2 clear who sent round a man who stated he was the owner of the company. He was very rude and stated there was nothing they could do. This company seems to take your money and don’t actually fix the problem. The “owner” of the company has very little to no customer service skills.

Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Reply from Cloudy2Clear Windows - Walsall - North Birmingham
Booking the appointment was very easy, the quote was a good price. The appointment was quite quick. The 2 fitters were punctual, polite and neat and fitted the replacement unit quickly. We are very happy with the new window.

Reply from Cloudy2Clear Windows - Walsall - North Birmingham
The operatives turned up on time. Removed the failed glazing and fitted the new window unit swiftly and efficiently. Left the place tidy.

Reply from Cloudy2Clear Windows - Walsall - North Birmingham
Workmen were excellent very efficient and polite would certainly recommend your firm

Reply from Cloudy2Clear Windows - Walsall - North Birmingham
Easy booking and quotation. Great fitting team

Reply from Cloudy2Clear Windows - Walsall - North Birmingham
Wonderful experience.
Great price. Wonderful guy who came out to measure and quote. The fitter was even nicer.
New windows are so far really good. Clear and keeping more heat in.
Would highly recommend.

Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Reply from Cloudy2Clear Windows - Walsall - North Birmingham
Totally professional service from first contact to quotation visit to super fast installation. My neighbour recommended them to me and I would recommend them to my friends

Reply from Cloudy2Clear Windows - Walsall - North Birmingham
The job itself went very well; no complaints on that score.
The time quoted was 08.00 to 12.00. The technician arrived at 12.30 so that's a morning I won't get back. I guess he was overloaded which is bad hence not 5 stars.

Reply from Cloudy2Clear Windows - Walsall - North Birmingham
Call them up because of a broken glass panel in one of my windows and a stubborn lock in another one. Came over and addressed the issues at hand giving me a fair quote. On the day of installation of new window they arrived at 9am like I had asked, very efficient and professional job. Definitely would recommend and keeping the number handy in case I need them again. Bravo!

Reply from Cloudy2Clear Windows - Walsall - North Birmingham
brilliant would recommend 200 per cent on time worked well fast and clean will use again when the time comes for my other windows so much cheaper than new double glazing and just as good

Reply from Cloudy2Clear Windows - Walsall - North Birmingham
Brilliant service. No fuss, no mess, no pushy salesmen, pleasant workmen, great price and a 25 year guarantee on replaced units. What more do you want or need. Will certainly use again if needed and definitely recommend.

Reply from Cloudy2Clear Windows - Walsall - North Birmingham
Everything carried out and completed when said it would be done. Workmen on time and very friendly and looked after my 91 year old mom

Reply from Cloudy2Clear Windows - Walsall - North Birmingham
Fantastic service, The men who came were very cheerful and happy and very professional, I've used this company before and can't fault them, price was very reasonable replaced huge windows. My first go to company in the future. Thank you.we are very happy 👏😁

Reply from Cloudy2Clear Windows - Walsall - North Birmingham
The team came on time and installed the window quickly and efficiently. It looks nice and is a good fit.

Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Reply from Cloudy2Clear Windows - Walsall - North Birmingham
A quote was arranged for Monday morning. The agent pulled onto the drive. But the agent didn't get out of the vehicle and drove off after a minute or two without explanation. I guessed some emergency had sprung up. I rang C2C in the afternoon and they said they would chase up the agent and ring back. Nothing. I tried the on-line help with the same result.

Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Reply from Cloudy2Clear Windows - Walsall - North Birmingham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.