Cloudy2Clear Windows - Walsall - North Birmingham Reviews 

73
TrustScore 4.5 out of 5

4.5

Kestrel Way 108, WS6 7LQ Cheslyn Hay, England, GB


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Rated 5 out of 5 stars

When Paul came to replace our window panes the wrong sizes were ordered. We explained the windows needed replacing within a tight timescale. Paul remeasured us he would pull out the stops to do t... See more

Company replied

Rated 5 out of 5 stars

Staff were most helpful and punctual, especially Dave who replaced the windows He worked hard in very high temperatures and never complained. We are very pleased with the results.

Company replied

Rated 4 out of 5 stars

Someone visited 48 hours after my enquiry, a comprehensive quote was provided. The job was booked within a week and the fitters arrived on time. The Georgian effect slats were off centre but otherwise... See more

Company replied

Rated 5 out of 5 stars

Call them up because of a broken glass panel in one of my windows and a stubborn lock in another one. Came over and addressed the issues at hand giving me a fair quote. On the day of installation of n... See more

Company replied


Company details

  1. Window Supplier
  2. Double Glazing Installer
  3. Glass Repair Service
  4. Locks Supplier
  5. Window Installation Service
  6. Window Treatment Store

Written by the company

We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.


Contact info

  • Kestrel Way 108, WS6 7LQ, Cheslyn Hay, England, United Kingdom

  • 08006121118

4.5

Excellent

TrustScore 4.5 out of 5

73 reviews

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4.5

All reviews

(73)

1,847 reviews in the last 12 months

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Rated 5 out of 5 stars

Couldn't even keep there appointment

Couldn't even keep there appointment, I had an appointment for 12pm. They came at 10.50, when I was still at work. What's the point? They didn't even bother to ring me back.

March 25, 2025
Unprompted review
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 1 out of 5 stars

AVOID THIS COMPANY!

AVOID THIS COMPANY!! This company take your money and don’t actually fix the windows. I had some work done to my windows to reduce the condensation that was appearing on the windows. The work cloudy 2 clear done has not resolved the problem. I called cloudy 2 clear who sent round a man who stated he was the owner of the company. He was very rude and stated there was nothing they could do. This company seems to take your money and don’t actually fix the problem. The “owner” of the company has very little to no customer service skills.

January 15, 2025
Unprompted review
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Hi Kelly, we are sorry to hear about your experience. We will look into this with your local expert.

Rated 5 out of 5 stars

Great job, highly recommend.

Booking the appointment was very easy, the quote was a good price. The appointment was quite quick. The 2 fitters were punctual, polite and neat and fitted the replacement unit quickly. We are very happy with the new window.

January 23, 2025
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 5 out of 5 stars

The operatives turned up on time

The operatives turned up on time. Removed the failed glazing and fitted the new window unit swiftly and efficiently. Left the place tidy.

January 23, 2025
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 5 out of 5 stars

Wonderful experience.

Wonderful experience.

Great price. Wonderful guy who came out to measure and quote. The fitter was even nicer.

New windows are so far really good. Clear and keeping more heat in.

Would highly recommend.

December 6, 2024
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 5 out of 5 stars

Great job thanks

Efficient polite service.Looks great.Thank you

December 3, 2024
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 5 out of 5 stars

Totally professional service

Totally professional service from first contact to quotation visit to super fast installation. My neighbour recommended them to me and I would recommend them to my friends

November 26, 2024
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 4 out of 5 stars

Late Arrival

The job itself went very well; no complaints on that score.
The time quoted was 08.00 to 12.00. The technician arrived at 12.30 so that's a morning I won't get back. I guess he was overloaded which is bad hence not 5 stars.

November 19, 2024
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 5 out of 5 stars

Replace window and lock

Call them up because of a broken glass panel in one of my windows and a stubborn lock in another one. Came over and addressed the issues at hand giving me a fair quote. On the day of installation of new window they arrived at 9am like I had asked, very efficient and professional job. Definitely would recommend and keeping the number handy in case I need them again. Bravo!

October 25, 2024
Unprompted review
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

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Rated 5 out of 5 stars

brilliant would recommend 200 per cent…

brilliant would recommend 200 per cent on time worked well fast and clean will use again when the time comes for my other windows so much cheaper than new double glazing and just as good

October 14, 2024
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. No fuss, no mess, no pushy salesmen, pleasant workmen, great price and a 25 year guarantee on replaced units. What more do you want or need. Will certainly use again if needed and definitely recommend.

August 29, 2024
Unprompted review
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 5 out of 5 stars

Everything carried out and completed…

Everything carried out and completed when said it would be done. Workmen on time and very friendly and looked after my 91 year old mom

July 17, 2023
Unprompted review
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Rated 5 out of 5 stars

Fantastic service

Fantastic service, The men who came were very cheerful and happy and very professional, I've used this company before and can't fault them, price was very reasonable replaced huge windows. My first go to company in the future. Thank you.we are very happy 👏😁

May 10, 2024
Unprompted review
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 5 out of 5 stars

They were excellent.

The team came on time and installed the window quickly and efficiently. It looks nice and is a good fit.

April 23, 2024
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 5 out of 5 stars

Brilliant Service

Fantastic, professional service I would definitely use them again.

March 16, 2024
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 1 out of 5 stars

Contempt for customers?

A quote was arranged for Monday morning. The agent pulled onto the drive. But the agent didn't get out of the vehicle and drove off after a minute or two without explanation. I guessed some emergency had sprung up. I rang C2C in the afternoon and they said they would chase up the agent and ring back. Nothing. I tried the on-line help with the same result.

March 5, 2024
Unprompted review
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Could you please give us your postcode so we can look into this further?

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