Clubhouse Sports Media ltd Reviews 

546
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the staff is very polite, responsive, and supportive throughout the entire partnership journey. Many people also appreciate the efficient service, clear updates, and quick turnaround times when creating custom advertising artwork. Clients feel confident working with this business because everything is organised smoothly and professionally from the very beginning. However, some reviewers were not happy with receiving unwanted marketing messages that continued despite multiple requests to stop them. Some people also felt that communication completely broke down and promised advertising benefits were never delivered as originally agreed upon.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as friendly, professional, and very helpful.... See more

Service

Users describe positive interactions with service, highlighting helpful personnel and efficient communication... See more

Marketing

Customers had ambiguous experiences with marketing, showing a deep divide in opinions. While some reviewers... See more

Customer communications

Consumers find contact experiences to be a significant source of frustration, consistently reporting a total... See more

Customer service

Reviewers express ambiguous feedback about customer service. Some consumers praise representatives as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We joined up with Clubhouse Sports Media to promote our Golf Course and Club facilities, which is achieved mainly through the TV in our reception area. Thank you to sponsors which have grown since we... See more

Company replied

Rated 5 out of 5 stars

From the point of making contact we were given the information we needed and received all communication well. We were taken through the steps via email and I also received telephone calls from the Ac... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from start to finish by all of the team, from initial sales with Ben, Jacob was great and my video advert was loaded at the precise time end of the month as stated. Booking rounds of... See more

Company replied

Rated 5 out of 5 stars

I'm a new client to Clubhouse Sports Media, but so far, every interaction has been positive. Each person I've spoken to/worked with (Billy & Dwight so far) has been so polite, helpful & responsive. It... See more

Company replied


Company details

Written by the company

Clubhouse is a marketing & technology company working with some of the top courses through out the UK.


Contact info

3.3

Average

TrustScore 3.5 out of 5

546 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(546)

136 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional organisation

Very professional organisation. Exceptionally well organised golf day without a 'hard sell' of their products and services but enough to make you want to take a closer look!

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

Spam daily

Sends marketing emails daily for club marketing that is no where near where my business is. At first I politely pointed this out and explained why I was not interested. But they just don’t stop. I’ve asked several times to be removed from the list. Completely unprofessional

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

Spam constantly

Spam constantly. Never signed up for it but they are obviously care in the community idiots having just called to complain. No qualified to run a fkn bath

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

Unscrupulous spammer

Other 1-star reviews are spot-on: this company is an unscrupulous spammer who breaks the law by adding e-mail addresses to their list with zero consent and ignoring all unsubscribe requests. Luckily we control our e-mail gateway so I can blacklist their entire domain. I wish those who are taking legal action against them the very best of luck.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

thank you

fantastic experience from start to finish, dont often leave reviews but have to say they went above and beyond to meet my needs, really pleased with my membership package thanks again!

April 11, 2025
Unprompted review
Rated 1 out of 5 stars

had another email from Adam at Club…

had another email from Adam at Club house, he is going to take this problem to his director tomorrow, It seems he tried to call me but I don't seem to receive his calls. He has asked for a copy of the video I have showing my advert was not on the system. it is too big to send but I have copied a clip from it and sent that along with information taken from the video. We will see what happens next.

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

Now pursuing legal action after years of spam

Originally posted December 2023 but removed after the company lied to Trustpilot: This company will not stop relentlessly spamming me every single day! I don't care about your junk offers reported to the ICO too.

Now updated April 2025: After several further reports to the ICO and years of further spam I will be seeking legal action like the last reviewer before me

April 20, 2025
Unprompted review
Rated 1 out of 5 stars

Now going legal against the Constant Spam

Sends spam emails every single day despite having never signed up for any of their services or newsletters and having told them to stop. Have reported to ICO and now taking out a legal "Cease and Desist" against them because the daily bombardment is getting so bad. Costs for that can then be formally recovered when they continue to ignore it and I may even profit by it. Suggest to follow suit if you are also fed up of the constant spam.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

good experience

contacted us for a relevant business, emails and artwork created were excellent. Dwight and Paige are most helpful to deal with.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company to deal with

Fast response, everything we required was completed and chased up for sign off. Very professional company to deal with. We would highly recommend.

March 20, 2025
Unprompted review

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