Clubhouse Sports Media ltd Reviews 

546
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the staff is very polite, responsive, and supportive throughout the entire partnership journey. Many people also appreciate the efficient service, clear updates, and quick turnaround times when creating custom advertising artwork. Clients feel confident working with this business because everything is organised smoothly and professionally from the very beginning. However, some reviewers were not happy with receiving unwanted marketing messages that continued despite multiple requests to stop them. Some people also felt that communication completely broke down and promised advertising benefits were never delivered as originally agreed upon.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as friendly, professional, and very helpful.... See more

Service

Users describe positive interactions with service, highlighting helpful personnel and efficient communication... See more

Marketing

Customers had ambiguous experiences with marketing, showing a deep divide in opinions. While some reviewers... See more

Customer communications

Consumers find contact experiences to be a significant source of frustration, consistently reporting a total... See more

Customer service

Reviewers express ambiguous feedback about customer service. Some consumers praise representatives as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We joined up with Clubhouse Sports Media to promote our Golf Course and Club facilities, which is achieved mainly through the TV in our reception area. Thank you to sponsors which have grown since we... See more

Company replied

Rated 5 out of 5 stars

From the point of making contact we were given the information we needed and received all communication well. We were taken through the steps via email and I also received telephone calls from the Ac... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from start to finish by all of the team, from initial sales with Ben, Jacob was great and my video advert was loaded at the precise time end of the month as stated. Booking rounds of... See more

Company replied

Rated 5 out of 5 stars

I'm a new client to Clubhouse Sports Media, but so far, every interaction has been positive. Each person I've spoken to/worked with (Billy & Dwight so far) has been so polite, helpful & responsive. It... See more

Company replied


Company details

Written by the company

Clubhouse is a marketing & technology company working with some of the top courses through out the UK.


Contact info

3.3

Average

TrustScore 3.5 out of 5

546 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

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3.3

All reviews

(546)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Phoenix Golf Club

The process from start to finish has been seamless and very professional. From the initial zoom call showing what it could look like, which looked great to seeing the finished product of your own golf course with every tree bunker and pond in the right place really hits home how good the product is, and will allow both members and guests to get a feel for the course before they play.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Leave me alone! Constant Spam!

Leave me alone!
The send multiple daily spam emails. I don’t want you to contact me everyday pretending you care about me and want my ‘business’.
Go away!

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

We recently signed a marketing contract…

We recently signed a marketing contract with Clubhouse Media, and the experience has been nothing short of excellent. From the initial conversations to finalizing the agreement, their team has been professional, transparent, and genuinely enthusiastic about helping us grow our brand.

What stands out most is their creativity and strategic thinking—they took the time to understand our goals and crafted a marketing plan that feels both ambitious and achievable. Communication has been smooth and timely, and they’ve made us feel like a valued partner every step of the way.

We’re excited to see the results unfold and are confident we’re in great hands. If you're looking for a forward-thinking and influencer-savvy marketing agency, I highly recommend Clubhouse Media.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great Golf Package.

A great amount of rounds included in the package, I love getting out on the course and taking clients along with me.

Plus, it's great to see the exposure from my advert at the club, all for an amazing price.
(Especially considering the value I'm getting in playing a round of golf)

I have highly recommended it and will continue to do so.

Thanks to the team and look forward to working with you in the future.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great value for money

Great value for money, it has been great for entertaining clients and I have also had enquiries from the excellent advert created by Dwight!

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Top service

Great service and our business, Forever Green Florists & Gifts LTD is being well advertised at Burley Golf Club.
Set up was easy and the support service was excellent. Clubhouse sports media set everything up.

Great service from the team!

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

They reached out to me with the opportunities local to me, which were inline with our firms target audience. I wanted to do my own art work. But this was taking time. The design team worked with me to produce the art work and advert and I was over the moon with the quality and speed at which they did it. Saved me lots of time. Every interaction with them was professional and courteous.

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

Harrasment by SPAM and Repeatedly Ignored by the Organisation

Below, I have copied the text from the reviews I have started to leave on the Google Reviews page of the gold clubs that Clubhouse Sports Media represents:

I have repeatedly been contacted by Clubhouse Sports Media, representing Silkstone Golf Club, who are selling advertising at Silkstone Golf Club.

My previous interactions with Clubhouse Sports Media at Chesterfield Golf Club have been as follows:

Following receipt of Clubhouse Sports Media’s marketing email, I contacted Alex Lewis, Project Manager, to ascertain where Clubhouse Sports Media had obtained my details from. Alex failed to respond to me.

As I had not received an email response from Clubhouse Sports Media, I telephoned their office to be advised that Alex was unavailable to speak to. I asked to speak to Georgina Keville who is named as I Director on Companies House. I was advised that she was not based in the office so left my details to call back. Georgia failed to call me back.

I then received another email from Alex Lewis, again trying to sell advertising at Chesterfield Golf Club.

As I had received no response to my earlier email of message, I telephoned Clubhouse Sports Media again and left another message for Georgina to call back.

I received a call back from Jake who advised that Georgina has no involvement with the business (despite being listed as a Director on Companies House) and that Gareth would be calling me back once he was out of a meeting in 40 minutes. Gareth also failed to call back.

Having received no call back from Gareth, I telephoned Jake back – I was advised Gareth was on his lunch break and would call be back that day. Gareth failed to call back again.

In an effort to move matters forward, I contacted Sean Boyle, Manager of Chesterfield Gold Club, detailing the above and requesting he contact Clubhouse Sports Media on my behalf to ask them to respond to my multiple call-back requests. Sean emailed back advising he would ask Clubhouse Sports Media to contact me.

Clubhouse Sports Media failed to respond.

I emailed Sean again and advised him of this. Sean did not respond.

I emailed Sean again for an update as I was still receiving marketing emails from Clubhouse Sports Media.

Sean emailed back and said I would need to contact Clubhouse Sports Media directly.

I emailed Sean back and advised I had been trying.

I did not receive any further response from either Clubhouse Sports Media or Chesterfield Golf Club, just further marketing emails from Clubhouse Sports Media.

I then began receiving the same template emails for Silkstone Golf Club. I sent details of the above to Sally Neuhauser, Club Manager.

I received two further emails from Clubhouse Sports Media trying again to sell advertising at Silkstone Golf Club.

Sally responded a couple of weeks later, advising that she had passed the matter to Sam at Clubhouse Sports Media. Sam failed to respond.

I am now receiving the same template emails from Ben Spend at Clubhouse Sports Media for Hickleton Golf Club…

I am disappointed that Silkstone Gold Club has not managed to provoke a response from their representative, Clubhouse Sports Media and that I am having to spend more of my time dealing with this matter.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

The partnership works really well for…

The partnership works really well for us and the communication throughout has made the onboarding process seamless. We received some fantastic drone flyover footage of our course and additionally, CSM produced a fantastic content piece for our newly built short practice area. These were received really well by members and guests alike.

July 10, 2025
Unprompted review

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