It's my first time I've ordered a fancy grinder online. Arrived promptly and I've received a couple of follow up emails regarding the shipping and the product itself. Overall I'm happy with Clumsy Goa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a Moccamaster and I’m really happy with it. There was an issue with the tracking for my order so I contacted Customer Service by email. I got a very helpful email back within about 10 minutes... See more
Great range of products, competitive pricing but above all great customer service! We bought a Sage barista machine from Clumsy Goat coffee just over a year ago, the machine has since incurred... See more
Company replied
Ordered 250 g of espresso beans and they were wonderful; at the beginning of the day it’s all about the taste and those one or two cups each day need to hit the spot. Have tried most brands on the su... See more
Company replied
Company details
Written by the company
We're a coffee and equipment supplier based in Lancashire with a passion for speciality coffee! We believe everyone involved in the creation of Clumsy Goat is of equal importance. That’s why we’re genuinely proud to say that all our beans are sourced ethically and sustainably. This helps us to support the industry, the farmers and of course… their goats! In addition to our beans we stock a wide range of domestic and commercial products, with next day delivery available on most of our range. We also offer purchase and lease options for commercial coffee machines, with consulting and training available too. If you have any queries, need help with an order or would like some product advise please don't hesitate to get in touch, we'll be happy to help :)
Contact info
Chesterfield House, Lloyd Street, OL12 8AA, Whitworth, United Kingdom
- 01706 452 922
- hello@clumsygoat.co.uk
- clumsygoat.co.uk
4.8
Excellent
323 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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great experien
Bought a coffee machine from these guys. Prompt delivery, very good price and lots of updates during delivery process. Very happy
February 2, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Good afternoon,
We're so glad to hear that you are very happy with your experience! Thank you for letting us know that the delivery was prompt and our pricing is very good.
If you need anything in the future, we are happy to help.
We hope you have a wonderful day!
The Clumsy Goat Team.
Ceado Rev
A great company to deal with. The grinder I bought was way cheaper than most other places. Order was placed on a Monday and was delivered 2 days later. Not only great prices but super fast delivery also. I was kept updated every step of the way as well. Would definetely use them again.
March 16, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Hi Brian,
Thank you for your review about our pricing and delivery time! It's great to hear that you will be shopping with us again. We hope you are enjoying your new grinder.
If you have any queries, we are on hand to help.
We hope you have an amazing day!
The Clumsy Goat Team.
purchased Rancilio Silvia E V6
I’ve purchased Rancilio Silvia E V6 Home Espresso Machine - Inox / Stainless Steel and it arrived within a week by FedEx.
Order process was easy and had multiple pay options including PayPal.
I’m very happy with my purchase as I’m pulling some decent espresso shots with the new kit, all good for time being.
February 27, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Good afternoon,
It's great to hear that you are making some decent espresso shots with your new Rancilio E V6! We are glad we could get this delivered to you promptly.
If you have any queries, please don't hesitate to get in touch.
Have a lovely day!
The Clumsy Goat Team.
I recently purchased a Rancilio Silvia…
I recently purchased a Rancilio Silvia V6 from Clumsy at a fantastic discounted price. The customer service was outstanding, and the entire experience was a delight. Delivery arrived quickly and completely hassle-free. Clumsy has now become my absolute favourite coffee supplier!
March 2, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Hi Ray,
Thank you so much for your lovely review about our customer service and your entire experience! We hope you love your new coffee machine.
You know where we are if you need anything else and we will be happy to help.
We hope you have an amazing day!
The Clumsy Goat Team.
My order for a tamper and espresso shot…
My order for a tamper and espresso shot weighing scales arrived quickly and complemented my new espresso machine and grinder.
February 26, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Hi Clive,
Thank you for taking the time to leave your review! It's great to hear that your new scales complement your set up.
Please let us know if you need anything else.
Have a wonderful day!
The Clumsy Goat Team.
I was certainly impressed by the choice…
I was certainly impressed by the choice of Eureka Mignon Specialita machines and accessories. Responses to my questions were fast and helpful. Very pleased overall 😊
February 19, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Hi Gerard,
We're so glad you are pleased overall and we were able to respond to your questions promptly.
If you need anything else, we would be happy to help.
Have a fantastic day!
The Clumsy Goat Team.
excellent all round
A good deal on a coffee machine and grinder package; grinder delivered very fast. Slight delay on the coffee machine so they are sending some free coffee as an apology. Excellent customer service - emails rapidly responded to. I'm most impressed and will be buying more from them.
February 25, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Good morning,
Thank you so much for your feedback about our excellent service! We do apologise that there was a delay with the coffee machine, but we're glad we were able to send some coffee for this.
We look forward to you shopping with us again.
We hope you have a lovely day!
The Clumsy Goat Team.
Great range of coffee/cocktail syrups
Lots of cocktail syrups. Easy to purchase, quick delivery with regular updates. Will buy again.
February 7, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Hi Ned,
Thank you for your lovely review about our syrups! We hope you are enjoying them.
If you need anything else, we will be happy to help.
Have an amazing day!
The Clumsy Goat Team.
I’d never ordered from Clumsy Goat…
I’d never ordered from Clumsy Goat before. But after my Espresso machine went bang I was left in crisis.
Lots of hunting around and I choose clumsy goat.
I didn’t regret it at all.
I ordered late in the day and by midday the following day I was caffeinated and happy again.
Prompt and well packaged.
February 2, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Good afternoon,
Thank you so much for taking the time to leave your lovely review! We're so glad to hear that your order arrived promptly and well packaged.
You know where we are if you need anything else in the future.
Have a wonderful day!
The Clumsy Goat Team.
Great site
Nice selection, good prices. Smooth and easy order process, great customer service and fast shipping.
January 30, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Good afternoon,
Thank you so much for your lovely review about our selection, prices, order process, great customer service and fast shipping!
Please let us know if we can assist with anything else.
We hope you have a fantastic day!
The Clumsy Goat Team.
Arrived on time
Arrived on time. Its an amazing grinder am very happy with it. It replaced a 10+ yr old Mazzer Mini. Much easier and quicker to use and gives much more consistent results.
February 1, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Hi Nick,
Thank you so much for your review! We're so glad to hear that you are very happy with your grinder.
If we can assist with anything else, you know where we are.
Have an amazing day!
The Clumsy Goat Team.
Fab Coffee Products & Service
Great range of coffee & related products - bought the orange motta foaming jug which is fab - quickly dispatched with great service & follow up
February 11, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Hi Stephen,
Thank you for taking the time to leave your review! We're pleased to hear that the motta foaming jug is fab and was quickly dispatched.
If you have any queries, please don't hesitate to get in touch.
We hope you have a lovely day!
The Clumsy Goat Team.
Excellent service
Excellent service - friendly, informative, competitively priced, delivered as promised. Purchased Wilfa coffee machine and grinder - delighted with both items. Highly recommend Clumsy Goat.
January 30, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Hi Brian,
Thank you for your lovely review about our service! We hope you are enjoying using your new Wilfa grinder.
We're happy to help should you need anything else.
Have a wonderful day!
The Clumsy Goat Team.
Excellent website and service
I was looking for a small timer/weighing scales. The search on this site was excellent, easy to find what one wanted quickly
The time from ordering to the time I received my order was extremely short.
The scales came beautifully boxed and wrapped.
January 13, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Hi Kirsten,
It's great to hear that it was easy to find what you wanted on our site and that your new scales arrived promptly!
If we can assist with anything in the future, please let us know.
Have a lovely day!
The Clumsy Goat Team.
I wanted a sage duo coffee machine and…
I wanted a sage duo coffee machine and found this company while searching. They had exactly what I wanted and at a great price. ordering was simple and delivery was very quick. Excellent company and one very happy customer. Thank you.
January 18, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Hi Ray,
We're so glad that we had exactly what you were looking for! It's great to hear that you are a very happy customer and we hope you are enjoying your new Sage machine.
If you need anything else, please let us know.
We hope you have an amazing day!
The Clumsy Goat Team.
They have a great range of coffee beans…
They have a great range of coffee beans … I especially love their Italian beans 😍… they also have a really good selection of equipment, accessories etc and their customer service is fantastic - KatieB in particular is very helpful and you get a very quick response time to any queries. I would not hesitate to recommend!! 😀
January 22, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Hi Christopher,
Thank you so much for taking the time to leave such a lovely review! We're so pleased that you like our Italian roast and it's great to hear that you have had such a good experience with Katie.
If you need anything in the future, we will be happy to help.
We hope you have a wonderful day!
The Clumsy Goat Team.
Reply from Clumsy Goat Coffee
Hi Bella,
We're so glad you like the product and we could ship quickly!
You know where we are if you need anything else.
Have a fantastic day!
The Clumsy Goat Team.
They are very helpful and knowledgeable…
They are very helpful and knowledgeable about their products and have enjoyed the things we have purchased from them. Fellow grinder and stainless steel aeropress filter. In fact the filter is so great, I am buying more!
January 19, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Hi Sandra,
Thank you so much for taking the time to leave your kind feedback about us being helpful and knowledgeable! We hope you love your Fellow grinder.
We're here to assist if you need anything else.
We hope you have an amazing day!
The Clumsy Goat Team.
Rancilio Silvia Espresso Machine
Excellent service with follow up emails to see how I'm getting on. Professional trustworthy company.
January 18, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Hi Chris,
Thank you for your lovely review about our excellent service! We're so glad we were professional and trustworthy.
If you need anything else, we're happy to help.
Have a lovely day!
The Clumsy Goat Team.
First Class Seller
Great service. Very helpful with getting the Moccamaster delivered on a day that suited us.
Very responsive customer service.
January 6, 2026
Unprompted review
Reply from Clumsy Goat Coffee
Hi Jane,
It's great to hear that we could assist with getting your Moccamaster delivered on a day that was suitable for you. We hope you are enjoying using it.
If you have any queries, please don't hesitate to get in touch.
We hope you have a fabulous day!
The Clumsy Goat Team.
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