Backcare & Acupuncture Clinic Reviews 209

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I would really recommend treatment, they have worked wonders on my neck pain and stiffness, all the staff are friendly and helpful, more than happy to accommodate appointment changes if required. I tr... See more

Rated 5 out of 5 stars

I have just finished an intensive course of physiotherapy and acupuncture with Rasti lasting 8 weeks with two sessions per week. I have been in severe pain for many years with osteoarthritis and dege... See more

Rated 5 out of 5 stars

I’ve had such a positive experience with the clinic. Dr Rastivlas has been great. The woke experience is professional & considerate. I went with low back & hip pain and the right treatment and exerci... See more

Rated 5 out of 5 stars

I have been attending this clinic since August and everyone is so courteous, professional and of course skilled in their profession. I have been receiving treatment on my back and knee from Ambereen w... See more

Company replied

Company details

  1. Physical Therapy Clinic
  2. Acupuncture Clinic
  3. Osteopath
  4. Pain Control Clinic
  5. Sports Massage Therapist
  6. Sports Medicine Clinic

Information provided by various external sources

The online website of The Back and Care Clinic - Osteopathy and Acupuncture.


Contact info

  • Kings Road 15, B73 5AB, Sutton Coldfield, United Kingdom

  • clusker.co.uk

4.9

Excellent

TrustScore 5 out of 5

209 reviews

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Rated 5 out of 5 stars

Have been going to Daniela for quite…

Have been going to Daniela for quite some time now. She is extremely professional and explains everything as we progress. Have been in crisis a few times and have always been fitted in. The reception staff are so delightful and pleasant to everyone on phone and in person. I would recommend this service without a doubt. Thank you everyone.

January 8, 2024
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thank you so much for your lovely review. It has been a pleasure to work with you and see your progress, I look forward to working with you more in the future.

Best Wishes
Daniela

Rated 5 out of 5 stars

Excellent

I have been a patient for the last couple of years and have always received excellent treatment when in crisis with my back as well as preventative care.

I had a mild stroke as well as an accident where I damaged my knee recently and Daniela has been amazing with aiding my recovery. Daniela was able to pinpoint where the root of my problem was, with me not realising how my presenting condition was affecting other parts of my body, therefore providing the correct diagnosis and treatment.

Daniela is a consummate professional. It’s not about trying to have unnecessary treatment, it’s about the right treatment. Daniela tells you exactly what she is doing, making sure you are comfortable at all times. Daniela also gives preventative advice as well as exercises to help with the treatment she administers.

Daniela at every treatment session checked on my progress to make sure the treatment was working or if changes were needed.

The main focus is on improving your health and supporting you to do so going forward.

I cannot praise Daniela and the team enough. From the moment you enter the Clinic, where the staff greets you like old friends, through to being treated, you feel calm, relaxed and safe. Their whole focus is on making sure you are okay no matter whether you’re in tremendous pain where you can barely walk or need some advice on something you know doesn’t feel right, but are not sure what it is - if that makes sense!!!🙂

November 24, 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thank you very much for your kind words. I am so happy that I have been able to be apart of your recovery and I am thrilled to hear that the exercises and measures we have put in place for you are helping to maintain an overall good health. I am looking forward to continuing to work with you.

Best wishes
Daniela, Backcare and Acupuncture clinic

Rated 5 out of 5 stars

All of the staff that I have met or…

All of the staff that I have met or spoken to are professional and polite. I had a very painful left shoulder which after having consulted with two previous physiotherapists did not alleviate the issue. I then turned to acupuncture and tried BAC. I had a lovely therapist named Rastislav or Rasti as he is more commonly known. Rasti was focused and carefully diagnosed the problem as being a frozen shoulder. With a series of treatments which included acupuncture, pressure and careful manipulation - two months later - I can now happily move my shoulder normally. I am so pleased because it wasn’t something that should have been left without treatment. I did the right thing. Without a doubt Rasti knew what he was doing. It was the first time I had acupuncture treatment. I was put at ease from day one and with each treatment was fully informed of what the plan was and assessed for improvements. I absolutely fully recommend this Clinic. Rasti and the clinical staff are clear and honest with ailments and treatments which may best suit you. A big heartily thank you Rasti.

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Daniela at Paul Clusker in Sutton…

Daniela at Paul Clusker in Sutton Coldfield has helped me so much over the last few weeks. I attended the clinic after suffering for a number of years with lower back pain and bursitis. Daniela arranged a treatment plan for me and over the weeks I have noticed a great improvement with my mobility. I no longer need to take as many painkillers during the day/night. I can't praise Daniela highly enough. She is so knowledgable about my condition and she explains in detail what treatment she is doing and why. She is very empathetic. She is patient. She is "wonderful" and a credit to the practice. The support staff are lovely too they are always so friendly and polite. If you have a back problem I would highly recommend visiting Paul Clusker Back Care and Acupunture Clinic.

December 1, 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Kay, thank you so much for your lovely words. It’s been a pleasure working with you to help improve your mobility and reduce your pain and great to see you making progress. I look forward to continuing to help you to achieve your goals and helping you to progress on your well being journey. My best wishes, Daniela - Backcare & Acupuncture Clinic.

Rated 5 out of 5 stars

Daniela is amazing

I have been seeing Daniela since a bad attack of sciatica in 2022. She got me through that with a well thought out plan and non stop advice and help. Since then I have returned for regular well being check ups and have recently under gone more help after having issues with my glute. I haven't made things easy for her due to my ultra running schedule and the demands I put on my body. Daniela has all the answers though and what she has taught me about my body has been invaluable. You are never left feeling like you're just another patient, she makes you feel like you're always her priority and that's a very endearing trait. She is available for help anytime and I can't recommend her highly enough. In fact, so much so that, my wife also visits her for a shoulder issue.

November 27, 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thank you so much Colin for your kind words, I’m so happy with the work we’ve done together and progress we’ve made to help you to achieve your goals. You’ve been great at taking in all the advice and always doing your exercises between sessions. I look forward to continuing to help you to attend as many ultrarunning events as you’d like and keeping your wellbeing up! My best wishes, Daniela - Backcare & Acupuncture Clinic

Rated 5 out of 5 stars

Great treatment

I have been having treatment with Daniela Ceausu which consists of osteopathy and acupuncture which is helping immensely with my pain due to arthritis. Daniela is very professional and always keeps you informed on what to expect she makes you feel very comfortable and is very respectful.
All the staff are lovely and always try to book your treatment to fit in with your schedule. I highly recommend the back care and acupuncture clinic if you are suffering from any pain as it’s not just back pain that they have helped me with then give them a try. Daniela has magic hands

November 22, 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thank you so much for your review and your kind words , I very much appreciate it .
It has been a pleasure to work with you and I am looking forward to the next step .
My best wishes ,
Daniela and back care and acupuncture clinic

Rated 5 out of 5 stars

I had an appointment and met Paul and…

I had an appointment and met Paul and Rasti we talked about my sciatica problem my life style and any other health conditions. Paul noticed how much I was in pain and started treatment straight away. I had several more appointments with Rasti who once the pain had gone he started to correct my posture. I also had exercises I could do at home. I can't praise enough for the welcome and treatment received thank you all.

September 17, 2023
Unprompted review
Rated 5 out of 5 stars

I booked an emergency appointment with…

I booked an emergency appointment with the fabulous Apurva Singh following a risky decision to move a heavy box at work which caused a slipped disc. I could barely walk (had to crawl to the bathroom at one point) and was in intense pain. I was assessed by Apurva and after only 2 sessions of acupuncture twice a week and gentle massage/exercises I was able to return to work relatively pain free. Over the following 4 sessions I became totally pain free. At the beginning of treatment I felt I would never be pain free again, so I can’t recommend the back clinic highly enough and would urge anyone with similar problems to attend this practice. All of the staff are welcoming and go out of their way to help. Thank you all! Carol x

September 11, 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thankyou for your review i am glad i have been able to be part of your journey to recovery , its great to see how much you have improved and i look forward to continuing with treatment to achieve your goals .
best wishes Apurva

Rated 5 out of 5 stars

Frozen shoulder

Daniela is very experienced and knowledgeable, I’ve had 11 sessions for a painful frozen shoulder, it is now 90% better and nearly pain free, I would definitely recommend this clinic

October 11, 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thankyou so much for your review ,
I am so happy I could be part of your journey to recovery and I look forward to continuing our work together to reach your goals.
Best wishes Daniela

Rated 5 out of 5 stars

I was having back paint fore more that…

I was having back pain for more than 6 months. Booked an appointement with the Backcare Clinic, had a few sessions and I was as good as new. Very professional services 👏

August 2, 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thankyou so much for your review. It has been great to work together and achieve the goals! Looking forward to continuing the work as part of wellbeing. My best wishes, Daniela.

Rated 5 out of 5 stars

Improvement and a reduction in pain immediately!!

I have been receiving acupuncture treatment from Daniella for a few weeks now and the reduction it has made to the pain I experience is huge. I have fibromyalgia and because of this, I experience high levels of pain every day, across my body.
I’ve felt improvements in my jaw, neck, shoulders arms and hands and I still have a programme of treatment to complete
I felt a reduction in pain after the first session and things just get better every time I attend.
Daniella devised a personalised plan for me and I can’t tell you how good it felt that through a quick quick and easy consultation, someone just ‘got it’ straight away, understanding exactly what I am going through. On top of this, Daniella is kind, empathetic and very supportive. The treatment I receive is improving my quality of life and my ability to enjoy life so much.

October 9, 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thank you so much for your review and thank you for allowing me to work with you to achieve the goals. It is great to measure the improvements from week to week and see that we are getting closer to the goals. Looking forward to continuing working together and achieving further improvements. My best wishes, Daniela.

Rated 5 out of 5 stars

Daniella is outstanding.

I went to the clinic with an issue with my right shoulder after a fall. Daniella assessed my issues and set up a treatment plan. The improvements have been amazing. Nothing is to much trouble for them, whether it is answering questions or changing appointments.
They are extremely professional and very friendly and approachable.
I will definitely be recommending them to friends if they have any problems.

March 6, 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thank you very much for your review, its been great working together. Looking forward to our wellbeing sessions. My best wishes, Daniela

Rated 5 out of 5 stars

Back pain

Johnathon is very knowlegable, super positive and caring. He offers an holistic approach of treatment, home exercises and lifestyle changes that have transformed how I view my back pain and helped with my recovery.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I went to the clinic having suffered severe right shoulder and top of arm pain for weeks

Within one session I was relieved of the pain and diagnosed with chronic compression of the spine, a treatment plan was set up and I have been pain free since

I would highly recommend these guys

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

Johnathon Expert Practitioner

I have been coming to Johnathon for several months and cannot recommend him or his service enough. When I first came I was in severe pain with my back and leg and unable to do my job as a bricklayer. After just a few sessions I was back at work and able to do my job. His support has been invaluable.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

A Very professional service

A Very professional service, from booking appointments to having treatment. Communication is excellent and Daniela listened to the issues and tailored a personal plan checking all the time with me that it was helping ease the pain. Would recommend to friends

June 21, 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Michelle,
Thank you for your review.
It has been great working together and achieving the goals.
Looking forward to achieving great work together.
My best wishes,
Daniela and Backcare and Acupuncture clinic

Rated 5 out of 5 stars

I have visited Paul for over 30 years…

I have visited Paul for over 30 years on and off with different aches and pains. Mostly back, shoulders and hips. He has always been a great listener and put me back together with a series of manipulation and acupuncture then followed up by stretches and exercises and always a kind heart.

June 19, 2022
Unprompted review
Rated 5 out of 5 stars

The entire staff are very…

The entire staff are very friendly..helpful. They take time to ask questions about your issue and take their time with you.
They dont rush you and it has been my 3 session and I gotten some relief.
Thank you to the team

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

Back pain

I've used Paul's services for back pain only twice, but 18 years apart. Both occasions I experienced very quickly (over a couple of weeks) pain that was restricting my daily life to something that was manageable, to something that eventually disappeared totally.

June 7, 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Dave, thank you so much for your kind review. It was a pleasure to work with you and great to see consistent results.

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