Clydebuilt Windows & Doors Reviews 

1,410
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the high quality and robust build of the windows and doors, noting improved warmth and a sleek appearance. Reviewers often highlight the professionalism, efficiency, and tidiness of the installation teams, describing the process from consultation to fitting as smooth and straightforward. The staff are frequently praised for being friendly, thorough, and providing excellent workmanship. However, some customers also noted significant difficulties with aftercare and communication. Many people report issues with contacting the company, experiencing unreturned calls, missed appointments for repairs, and long delays in resolving problems. Additionally, a few reviewers mentioned receiving faulty products, experiencing shoddy workmanship, or encountering aggressive sales tactics.

What people talk about most

Service

People report ambiguous experiences with service, with many expressing significant dissatisfaction. Customers... See more

Staff

Clients share ambiguous opinions on staff, with many reviewers praising the professionalism and efficiency of... See more

Customer communications

Customers consistently express frustration with the difficulty of contacting the company, citing numerous... See more

Product

Customers had ambiguous experiences with product quality, with many expressing significant dissatisfaction.... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing significant dissatisfaction with... See more

Reviews shaping this summary

Rated 2 out of 5 stars

We had a total spiel of lies told to us by the salesman who came to give us a quote for double glazing. He had an aggressive sales technique and put substantial pressure on us to make a sale. We... See more

Rated 5 out of 5 stars

Our windows are great , really well built frames are broader & more robust than the ones we had taken out. Look fantastic & you can feel a difference in temperature once installed. The installation... See more

Company replied

Rated 5 out of 5 stars

Replacing windows for the first time was pretty daunting but everyone at Clydebuilt made things very quick and easy. The whole process from consultation to install only took about three weeks. The win... See more

Rated 5 out of 5 stars

Great job from start to finish, Salesman Stephen came out talked us through all the styles, designs and showed us sample, the quality of the window was really impressive and after a fair price for... See more


Company details

  1. Glazier
  2. Door Manufacturer
  3. Door Supplier
  4. Double Glazing Installer
  5. PVC Windows Supplier
  6. Window Installation Service

Written by the company

Clydebuilt Windows & Doors is a family run business based in Cambuslang, Glasgow covering the whole of Scotland. We specialise in energy-efficient products like PVCu and composite doors, as well as double and triple glazing for homeowners, tenants, commercial customers and the trade. With decades of experience in the business and a manufacturing base producing Rehau-approved products, you can be assured your home improvement product is from a business you can trust.


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

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3.2

All reviews

(1,410)

133 reviews in the last 12 months

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Rated 5 out of 5 stars

Jamie and Kyfer …

Jamie and Kyfer arrived and the minute they came in they were excellent. So professional and friendly.
An excellent job done they were super efficient and cleaned everything after and we just can’t fault the work they did. It really exceeded our expectations.

June 2, 2025
Unprompted review
Rated 4 out of 5 stars

The team of Jamie Stuart and Jack done…

The team of Jamie Stuart and Jack done a fantastic job in a fast time. Team were nice courteous and worked well. Job was finished well before the time I expected. Very pleased with my windows. Would definitely recommend them and would use again if I ever needed to.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

The team of fitters were fantastic and…

The team of fitters were fantastic and did a great job. Justin, Sean, Duncan and Callum were very polite, friendly and worked hard to leave a great finish, would definitely recommend this team to others. Thanks!

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Jamie & the team

We had our installation last Wednesday, delighted with the work carried out, despite being nervous when we saw the reviews, the rep explained what had happened through the conservatory branch last year, and how the windows and doors side of the company was what they were best at. Would highly recommend Jamie and the team to carry out the work, would use again.

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

Be VERY VERY careful

Be VERY, VERY careful if you choose to go with this Company. A leopard never changes its spots, but this company can change it's name when it suits, and in it's previous name (same Director) robbed us of £7,100.00 deposit by failing to fulfil our signed Contract and reneging on a promise (on several occasions) to refund the deposit, and declaring insolvency before our Case against them came to Court.
Ah, but we're a "new company" they now tell me, "trying to make a go of it" - but look at their current website (About us) - "...established in 2017..", not so new eh!, and in 2020 they state "we were fortunate to be in a position to withstand the pressure that arose in 2020 when the COVID-19 pandemic hit". Really? - that's not what the Liquidator said - "the Company experienced a significant downturn...", " the Company incurred significant arrears with HMRC, and other suppliers..." Book Debts of >£1.1M and total deficiency >£2,8M. So their website doesn't tell the real story!!!
Then latterly (10th April 2025) they phone me from the original Clydebuilt phone number I saved in my phone Contacts, to try and get my wife to take down 'immediately' a 1-Star Review. They then phone my wife in turn promising (followed up with email) full repayment paid over a number of weeks. We took further legal advice and that was to await full repayment 'immediately' before taking down the review. They even inferred that maybe we didn't need the money - the sheer audacity. We've not heard from them since.
Make of this what you think?

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

Sales spin and untruthes from start to finish. After a visit from Clydebuilt windows…

After a visit from Clydebuilt windows and doors young salesperson Josh, I paid my deposit for work to be carried out at my house. However, after investigation into the company I cancelled my contract the following day. It took 35 days to get my deposit back after numerous phone calls and emails.
From start to finish , starting with Josh the salesperson, I was told all sorts of things that were untrue, like the company had been trading for years? but under various names over years, the contract actually had the previous company details on it and the whole experience was an insight into why you would never get involved with this company.
Always an excuse that just goes on and on. Do yourself a favour and go to someone else.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Craig and team had fantastic customer…

Craig and team had fantastic customer service. explained everything that my dad needed to know about his new windows and doors. The team cleaned and cleared all rubbish and gave rooms a thorough hoover left the house spotless.

May 26, 2025
Unprompted review
Rated 1 out of 5 stars

Stay clear

Stay clear, placed an order for a new conservatory roof. Got fobbed off so many times with dates to commence work. Eventually we got our deposit refunded but with a lot of hassle. Taking peoples money and promising dates for work to commence which they cannot fulfil

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Max was brilliant

I had the pleasure of speaking with Max and found him to be incredibly informative, honest, and genuinely funny. He shared his insights in a clear and engaging way, and his sense of humour made the conversation both enjoyable and memorable. It’s rare to come across someone who balances professionalism with such a personable approach, highly recommend connecting with him.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

An honest review

The two gentlemen Jamie & Kyfer showed up early, just after 8am, both gentlemen spoke with my wife & myself, describing the work they were about to start, my wife & I mentioned we had indoor cats, both gentlemen were very respectful.

Jamie & Kyfer were both quick & professional, focused on the job - replacing 3 windows & a front door, but also taking time to talk to my wife & myself.

My wife & I are very happy with the windows & door from Cydebuilt Windows and Doors, & also the work done by Jamie & Kyfer, very professional.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Justin and Shaun

Justin and Shaun were great when they came to install window and a door in the conservatory! Very tidy and polite, great workmanship. Amazing job all round, very happy with the results, transformed the room totally!

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

These Guys have skills!!

Massive shout out to Craig, Alan and Jordan for the amazing job they did installing six new windows for us. It’s the first time we’ve ever had to change our windows and had no idea of the complexity of the work involved. At first everything looked a little scary and messy when they removed the old windows, but the guys grafted nonstop all day and worked extremely well together to achieve a beautiful finish inside my house as well as outside. Our bathroom looks like it’s had a makeover with its smart new surrounds and windowsill. We chose the design everglade for the bathroom glass, and I can honestly say wow!! However, for all our rooms, the fitting, finishing's and seals were all carried out with a high standard of care and workmanship, they also cleaned up every bit of mess before they left.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Simply the best!

Fitters we're courteous polite very clean tidy workers. Did a fantastic job. I'm thoroughly pleased. Would use them again in a heartbeat. Clydebuild are a well run company with great staff. Don't go mistaking this company (CLYDEBUILD) with Clyde Windows & Doors!

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

Clyde Windows are Cowboys

This company that apparently Scott Smith owns should be ashamed of the mess of windows that was put in my daughter and son in law’s house.
I live in the house and it was left open to the elements around the windows and behind a radiator. I have poor health and it affected my breathing and the heat escaping from the house - all winter - meant that it was cold and very expensive to try to keep warm. The plasterer came to fill in the holes around 13 February! The whole job is shoddy and they have sent members of their own staff to take photos of the awful workmanship and anybody who knows anything about windows has ‘laughed’ and commented on the state of them. Mr Smith has been in court several times; particularly for not paying suppliers too. Despite several calls to the office NOTHING has been said about how they plan on compensating us!
DO NOT ENTERTAIN THIS COMPANY.

October 4, 2024
Unprompted review
Rated 1 out of 5 stars

Beware High-Pressure Sales

I had a visit from Clydebuilt Windows after submitting my details through a Scottish Windows site. I was told I’d been ‘matched’ with them, then got a No Caller ID call the next day saying someone in the area that day.

I made it clear I wasn’t looking to make any decisions on the day and was under the impression that the visit was to provide a no-obligation quote. Despite this, the salesman continued to push and push for me to agree to a sale there and then. When I didn’t bite, he called his ‘boss’ on loudspeaker in what felt like a staged conversation, loudly saying I’d regret not going ahead and continued to pressure me with various payment options etc. (based on other reviews, this seems to be a common tactic). I was the told things like “funding is running out in the area” and “this discount is only available today.” There is also no government funding, it’s a sales tactic. It made me uncomfortable and no one should make you feel uncomfortable in your own home.

I stood my ground, but I can see how others might feel pressured or even bullied into signing on the spot. There was no option to receive the quote by email, and I never got a booking confirmation or any information prior to the visit, which is odd. The salesman was pleasant enough, but the hard-sell tactics really put me off. An honest, good company wouldn’t need to rely on such tactics.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Delighted with everything

Delighted with price, professionalism and speed in which the windows were delivered and fitted thanks Luke and Brad for getting the job completed with no fuss and a good bit of banter - thanks also to Andy and Kenny

May 6, 2025
Unprompted review

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