Customer service was great and I received my sunglasses in a timely fashion. I do wish you would rate your sunglasses on how well they reduce sun glare. I tried a pair of friends sunglasses on in the... See more
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The layout of the website has fallen from what it once was - the product selection while slim, still offers some great items at a huge discount (Templa-Projects). But the overall layout of the websit... See more
Update: logged into account and it said order was shipped. Tracking said that carrier was awaiting package. I waited for days. I reached out again to customer service and they said they weren’t sure... See more
Company replied
Great prices, selection can be limited, but to be expected given the nature of the business. Have always had good service with Clymb. Packages arrive quickly. Products fit well per sizing info. I also... See more
Company details
Written by the company
Our team of industry experts hand-select products from the world's top Fitness, Outdoor, and Action Sports brands. Rather than force you to search through thousands of items, TheClymb offers limited-time sales on only the best footwear, apparel, and gear up to 90% off retail!
Contact info
United States
- support@theclymb.com
- clymb.com
3.9
Great
166 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Appreciated product being on sale and…
Appreciated product being on sale and free shipping
March 28, 2023
So upsetting I ordered a clear pair of…
So upsetting I ordered a clear pair of frames for my husband and they sent me a sunglass. Still waiting for it to be fixed and it's been 4 weeks.
March 29, 2023
Wrong size and no reply to a possible…
Wrong size and no reply to a possible exchange-no thanks!!
March 29, 2023
My orders were cancelled online after…
My orders were cancelled online after receiving multiple shipping confirmations and after reaching out to the company several times, I never received a response. Not acceptable!
March 28, 2023
Great quality
March 27, 2023
Outstanding as usual
Shipping, product and price as usual outstanding keep up the great job.
March 27, 2023
As of 4/1 still have not received my…
As of 4/1 still have not received my order. Order placed 3/21, shipping updates end 3/28 without delivery confirmation.
March 21, 2023
Return Help PLEAESE RESPOND!!!
I have been trying to return shoes of the wrong size and you guys are VERY unresponsive. I have one vague e-mail and still don't know what to do. If you would let me talk to a human being it would help.
I need to know: what address to send to, what to include as far as paper work, how do I exchange, I did the return request but have NOT IDEA if this worked or if it is right. CAN YOU PLEASE ACTUALLY GIVE ADVICE AND HELP???? CLY2205
March 13, 2023
Didn’t receive package never had an issue in the past. Email said it was delivered never got it
Email stated order was delivered never got it. Sent an email stating this never got a reply… never had this issue with Clymb
March 24, 2023
Always prompt shipping and right price.
March 30, 2023
I work with someone who shops here…
I work with someone who shops here regularly and I love a lot of what he wears. I thought my husband would
Look nice in these items. They are quality garments
March 30, 2023
Just really glad that I will receive my…
Just really glad that I will receive my package on time !!
March 30, 2023
All the stars because the type/brand of…
All the stars because the type/brand of shoes I bought were shoes I already had (and wanted a new pair). The Clymb had them at an appealing price. No hiccups with shipping. Very pleased overall (and I detest shopping online).
March 20, 2023
I’ve contacted customer service…
I’ve contacted customer service multiple times about the order sending a size 9.5 when I needed a size 9.
March 28, 2023
Boots are as described
Boots are as described. Exactly what I wanted. Fast shipping! Will
Definitely buy from here again!
March 22, 2023
Canceled my order with no explanation
March 16, 2023
Never received order and not able to contact company for refund. No reply back
Cannot contact company, not replying to my email or phone messages. So very disappointing 😞 no order received
March 14, 2023
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