Customer service was great and I received my sunglasses in a timely fashion. I do wish you would rate your sunglasses on how well they reduce sun glare. I tried a pair of friends sunglasses on in the... See more
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The layout of the website has fallen from what it once was - the product selection while slim, still offers some great items at a huge discount (Templa-Projects). But the overall layout of the websit... See more
Update: logged into account and it said order was shipped. Tracking said that carrier was awaiting package. I waited for days. I reached out again to customer service and they said they weren’t sure... See more
Company replied
Great prices, selection can be limited, but to be expected given the nature of the business. Have always had good service with Clymb. Packages arrive quickly. Products fit well per sizing info. I also... See more
Company details
Written by the company
Our team of industry experts hand-select products from the world's top Fitness, Outdoor, and Action Sports brands. Rather than force you to search through thousands of items, TheClymb offers limited-time sales on only the best footwear, apparel, and gear up to 90% off retail!
Contact info
United States
- support@theclymb.com
- clymb.com
Hasn’t replied to negative reviews
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Great selection
Great selection, great prices, & fast shipping. I'd been looking for these pants for a while & Clymb was the only place that had them. I'll definitely be shopping here again.
At least I received a refund
I placed an order at the beginning of the week and by the end of the week my order was canceled. I emailed inquiring about the cancelation and still haven’t received a reply. At least I didn’t have to hassle them about getting a refund. Just wish it wouldn’t have taken almost a week to cancel my order especially after receiving an email saying my order was on the way.
I received the free duffle bag but missing the shoes
I received the free duffle bag, but have not received the shoes that I ordered although it says it was delivered today. I have reached out and I am currently waiting to hear back. I will change my review accordingly.
Very satisfied purchase
Price was great. Items came as described. Delivery was fast, about five days, two of those days was the weekend.
I never received the second package…
I never received the second package that was sent for my order even though I got a delivery confirmation. I’ve emailed the company about it several times with no response.
Still waiting
Only part of my order from 2 weeks ago has arrived. The shoes I ordered haven’t even shipped yet. I reached out for help and no one has responded. I’m pretty frustrated.
Don’t say you’ve included the free…
Don’t say you’ve included the free duffel bag if it’s not actually in the shipment. I received the shoes I ordered (torn box though) but not the listed “free ($20 value) duffle bag”
Will not pick up phone. Express delivery never shipped
Really cute jacket
I really like the jacket I ordered. Nice quality. Great price. Unfortunately, it's way too big. I will exchange for a smaller size.
You were way more expensive for this…
You were way more expensive for this one pair of socks than other sites.
Order #CLY2164 - Deceptive advertising
Order $CLY2164
All items in the order above were labeled/advertised as Adidas. Only two of the five were Adidas brand. I will be returning the rest. The three others were a brand called Alfant, not Adidas—terrible and deceptive advertising.
Shipping was a little slow
Shipping was a little slow, but this wasn't really a problem. I was also expecting a shipping notification, but unless I'm mistaken, this never came. Again, not a big deal. The shoes I bought fit as expected and the price was cheaper than other places online.
Terrible
Terrible . My order was not delivered. Send an email complain. No answer up to this moment.
I paid for express shipping and the…
I paid for express shipping and the item which was a birthday present hasn't even left the facility. Not Happy!!! I won't buy again from Climb. And I certainly won't recommend to anyone.
How quickly the turn around time was
How quickly the turn around time was. I’m very impressed.
I always love using the Clymb site!
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