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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, perfect condition, and how well they are packaged. Many people appreciate the fast and efficient delivery service, with items often arriving quickly and securely. The staff also receives high marks for being helpful, knowledgeable, and professional, contributing to an overall superb service experience. Reviewers frequently mention the great value and affordable prices, along with the wide variety of distinctive items available. The company's commitment to customer satisfaction is evident through their well-packaged items and prompt responses to inquiries.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers consistently praise the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and reliable... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being friendly,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent quality of... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and superb... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Genuinely the most incredible streamers, the amount of work, time and price they put in to their business shows in every stream! They go above and beyond, and are so patient and helpful! Their bags... See more

Rated 5 out of 5 stars

I’ve bought a number of bags from Catmompop on Whatnot since finding them online last year. I’ve purchased for myself, my children, and my sister, and have always been really pleased with the item... See more

Rated 5 out of 5 stars

I always purchase from this seller on many platforms - i never have anything bad to say, they are lovely people who always do right by their customers wherever they sell and always give back (giveaw... See more

Rated 5 out of 5 stars

Have brought over multiple different platforms, and many different categories. Have never had any issues with any of the podcasts I have brought, they are quick with delivery even when their have larg... See more


Company details

  1. Collectibles Store

Written by the company

An online toys and collectables retailer specialising in Funko Pops and Loungefly.


Contact info

4.9

Excellent

TrustScore 5 out of 5

238 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Exceptional experience

Fantastic first time experience with this company, so many Funkos that I couldnt find elsewhere and great pricing, excellent customer service as well, highly recommend and I will be a continued customer

July 8, 2025
Rated 4 out of 5 stars

I ordered a Funko Pop on Sunday.

I ordered a Funko Pop on Sunday.
On Monday, there were no updates.
By Tuesday morning, still nothing—so I sent a message. The response I received was:
“I have asked the Warehouse team to provide any update. We will update you shortly.”

Then, on Wednesday morning, I received an email saying my order was canceled—nothing else.

I sent another message asking why my order was cancelled. The answer was:
“I’m really sorry, but we’ve been trying to locate the Pop! You ordered and unfortunately, it’s not in our warehouse. As a result, I’ve gone ahead and cancelled your order and issued a full refund.”

Almost three days to check that? Why is the Pop listed as available on your website if it’s not in your warehouse?

You offered a 10% discount, but what’s the point of a discount if you don’t have the item I wanted?

By the way, it was a gift for a family member. Thank you very much for ruining that.

After a pleasant conversation with Luise from CM Pop, I will amend my review.

Luise was very professional, and we managed to find a compromise.

July 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great company!

Scooped myself an awesome bargain. Emailed to say confirmed and then again dispatched. Very quick delivery. Fab company. I would definitely use again.

May 15, 2025
Rated 5 out of 5 stars

Great service

Affordable prices, great offers and fast postage with the bag very safely shipped. Very pleased!

May 15, 2025
Rated 5 out of 5 stars

5* Service

Have bought off CM POP a few times now, service is truly 5*, every pop in a protector no matter the value, packing top notch and despatch super duper fast, will continue to buy in the future and you should too!

March 11, 2025

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