CMYCLOTHES Reviews 108

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the product quality, noting that items like t-shirts and jerseys are of excellent quality, with good prints, comfortable materials, and accurate sizing. Many consumers appreciate the wide variety of products available and are happy with their purchases, often expressing an intent to buy again. However, some people were dissatisfied with the response time and the ordering process. Several customers reported long delivery times, with some waiting over a month for their items, and a lack of communication regarding order status or tracking. There were also instances of incorrect orders, faulty products, and issues with customer service responsiveness when problems arose.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the excellent quality of the... See more

Quality

Users describe positive interactions with quality, with many praising the excellent quality, detail, and... See more

Order

People report ambiguous experiences with order. Many customers express significant frustration with delayed... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers report significant delays, with... See more

Response time

Customers experienced significant dissatisfaction with response times. Many reviewers reported not receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered these really good t-shirts, with some fear as many other stores would have been full of scams or what not, but cmystores had really high quality t-shirts, including a discount with the “ Buy... See more

Rated 5 out of 5 stars

Bought 2 tees: brazil and japan. Both are good quality and the print is clear. They both fit perfectly and look amazing with every outfit. The tees are really beautiful and the customer service was ve... See more

Rated 5 out of 5 stars

Great quality, cheapest around. Takes a little while to be delivered, but it’s 100% worth it once it arrives. Never had an issue with customer service either, had to amend my first order from small to... See more

Rated 5 out of 5 stars

The jersey took a while to arrive, but it was definitely worth the wait. The jersey has a well-finished collar, a high-quality print, and excellent embroidery. I confess I was a little hesitant at fir... See more


3.5

Average

TrustScore 3.5 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 19% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Lies about delivery status - no communication - 3 months shipping time.

Just the fact that the delivery arrived almost 3 month after order and instant payment prevents the 1 star rating:
1. Lies (!) regarding shipping status: CMY claimed in an answer that the shipping company did not have our address. The online tracking system has proven that the address was complete and correct.
2. Customer service reacted either late or not at all
3. Customer service ignored several emails to finally step back from the contract.
4. After having informed CMY that I will initiate a legal case, they have finally reacted and shipped the goods. Silently. No update on this process, no excuse. Nothing.
This was close to an ecommerce master case for lectures "How to screw-up customer experience in almost every dimension".
Reading other ratings, it does not seem to represent the standard.
My recommendation: if you experience a delay of more than one week without proactive notification by CMY, start reaching out early to customer service.

August 15, 2025
Unprompted review
CMYCLOTHES logo

Reply from CMYCLOTHES

Thank you for taking the time to share your detailed feedback.

We want to clarify that this issue was caused by difficulties in confirming the correct and complete delivery address with the shipping partner. This unfortunately led to delays in processing and dispatching the order.

We acknowledge that our communication during this period did not meet our usual standards, and we regret the frustration this caused. This situation does not reflect our normal level of service, as also noted in many of our other reviews.

We appreciate your patience and your recommendation to reach out early in case of delays. Feedback like this helps us improve our internal processes and customer communication going forward.

Rated 5 out of 5 stars

Great quality, long wait

Wide range of variety, good deals, stickers/labels are good quality and do not peel off. Only downside is the 4 week wait for clothes to arrive, otherwise definitely worth it.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Stüssy Jersey

I bought a Stüssy jersey. The package was a bit delayed at first, so I was immediately offered a 10% discount code. Once the package was on its way, it arrived very quickly. The shirt is of excellent quality, and I'm very happy with it!

October 27, 2025
Unprompted review
Rated 2 out of 5 stars

very poor customer service.

Sadly this is the rating the company deserve in the end. It started off great and I ordered two shirts. Prior to ordering the MAN U 2008 shirt I emailed and asked for clarification that the shirt I ordered would infact be the Man U shirt as shown in their listing. This a unique shirt from the Chamiones League final in Moscow. This was the specific shirt my son asked for his birthday. The team got back swiftly and assured me that it would be this shirt. Brilliant. Ordered myself the France x Stussy one too. The shirts arrived.. France one is amazing,. the quality and detail is exceptional.. The Man U one alos, every detail is fantastic...apart from.. you guessed it. This was NOT the Champions League final shirt as listed, I even sent a screen shotfrom their website for reference in my initial email. I was simply lied to. I emailed the company again and at first the guy was super helpful and was passing it on for review. 2 weeks passed and nothing. I emailed again for an update. Nothing. A further week passed and I emailed again saying I was left with no option but to write this review. It's a shame because things could have been okay if they had just stated that no, thats not the shirt you'll recieve, thats weirdly just on the listing for show. I wouldnt have purchased that one but still the France one. The company let me down massively and in turn I let my son down and looked stupid. The lack of customer service has been shocking, the lack of care.

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Purchases done T-shirts on the buy one…

Purchased T-shirts on the buy one get one free promotion, had 2 tee’s in my basket, but when confirmation came through , it only showed one. I sent an email asking for the additional top as per bogof, customer services at this point were fine, they confirmed the order was mid being processed and could be edited, and 1 extra could be be added to my order , as one package as they were a gift for my daughter and the delivery time was quite long. The order came, only one t shirt was in the order.
I have been messaging to request the additional be sent out as promised and part of bogof but I am now being ignored

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

excellent product

The jersey took a while to arrive, but it was definitely worth the wait. The jersey has a well-finished collar, a high-quality print, and excellent embroidery. I confess I was a little hesitant at first, but I recommend everyone to buy here, not only for the kindness and prompt response to messages, or the quality of the jersey, but also because I was given a pair of pants completely free with the jersey (they were also excellent). I will definitely buy from here again and will recommend it to many people.

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

Selfish and unprofessional.

Placed an order, was delayed for an extra week, which was okay as they emailed me to say there was a delay. Items came, they were too small, emailed the email given in case you need any assistance, did initially respond until I mentioned returning items and getting a refund, as I wanted to buy the items in the correct size, but have been ignored ever since. I emailed again referencing my order and ignored yet again. When they initially emailed me back I had high hopes of getting a refund and purchasing the items again in the correct size, now, I simply do not care, cmyclothes are clearly selfish, greedy and do not care for their customers, to be ignored after mentioning return/refund is outrageously unprofessional and just screams greed. I personally would not recommend this company and seek your clothing elsewhere, not happy with my experience at all of cmyclothes, will never use them again.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality shirts

Good quality shirts
Zed was very helpful when we had a delivery issue.....took his time and patience but he got he got there and sorted it out for us

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great shop

Yeah I’ll be buying more from this website. First off, the shirts are great and the price is too good to be true, except it is true. Only downside is it takes quite long to deliver, but for that price it’s worth it!

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

CMYSTORES IS THE GOAT WEBSITE

I ordered these really good t-shirts, with some fear as many other stores would have been full of scams or what not, but cmystores had really high quality t-shirts, including a discount with the “ Buy 1 get 1 free ” option. These t-shirts are amazing. I would definitely recommend buying from this website

August 18, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look