While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, unique design, and ability to spark curiosity and provide a calming experience. Many people highlight the visual appeal and the mesmerizing way the colors interact with light, making them excellent decorative items and conversation starters. The delivery service is frequently noted for being fast and efficient, with items arriving well-packaged. The customer service also receives high marks for being responsive, helpful, and going above and beyond to resolve issues. However, some customers experienced issues with product quality, noting defects in shape, peeling colors, or a strong chemical smell upon opening. A few people also reported problems with delivery, including delayed or lost packages, and some found the shipping information unclear, especially for international orders.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Many customers praise the durability,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speedy dispatch and fast... See more

Customer service

Clients share positive opinions on customer service. Many customers describe the service as fantastic,... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

CMY Cubes turn light into magic. Tilt, and watch cyan, magenta, and yellow morph into endless color shades—part science lesson, part art piece, all mesmerizing. It’s a pocket-sized fusion of physics a... See more

Rated 5 out of 5 stars

I have two original CMY cubes, and I recently got their new squishie cube which I LOVE - the colours are enchanting (mine is purple-y blue) and it’s so addictive to play with. The texture isn’t like... See more

Rated 5 out of 5 stars

We absolutely loved the cubes from CMY Cubes! The colors are vibrant and constantly shift in the light, making them incredibly fun to look at and interact with. They’re not only visually stunni... See more

Rated 5 out of 5 stars

CMY Cubes has finally begun to come out from behind the curtain and really engage with the rest of us. In the last month, the have had a new product launch, livestreams, giveaways, and aggressive doc... See more


Company details

  1. Children's Toys Store

Written by the company

What is the CMY Cube? The CMY Cube is the most curious and utterly magnificent sensory toy you will ever own. Fascinated by science? Completely captivated by colour? The CMY Cube will excite your curiosity, expand your imagination, and feed your sense of wonder. Colour your world with light & experience the interstellar beauty of what lies beyond our perception of reality.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

457 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I've been overcharged with 20€ by…

I've been overcharged with 20€ by customs fees without telling me the reason. So I have paid more for the same.

September 19, 2024
CMY Cubes logo

Reply from CMY Cubes

We’re sorry to hear about your frustration with customs fees. Unfortunately, customs charges are determined by the destination country and are beyond our control. These fees can vary depending on local regulations, and we understand how unexpected costs can be frustrating.

We recommend reaching out to your local customs office for more details about the charges. If you have any questions or need further assistance, feel free to contact our support team. We appreciate your understanding and are here to help however we can!

Rated 1 out of 5 stars

My order arrived missing one item

My order arrived missing one of the items I paid for (Original Stand), although the shipping receipt showed the order as complete. the frustrating part is I've sent two emails to support and have had no response, and more frustrating is that their is no phone number to call to talk to someone to get this fixed.

July 22, 2024
CMY Cubes logo

Reply from CMY Cubes

We sincerely apologize for the inconvenience and frustration caused by your experience. Receiving an incomplete order and not getting a timely response from support is absolutely not the standard we aim to uphold.

Please rest assured that we want to resolve this for you as quickly as possible. Kindly check your spam or junk mail folder in case our response was filtered. If you still haven’t received any updates, please try reaching out again, and we’ll prioritize addressing this issue immediately.

We truly appreciate your patience and understanding, and we’ll work to improve our communication moving forward.

Rated 2 out of 5 stars

Aesthetic shapes, But lacking quality.

I ordered the complete set and was disappointed that the colors are just vinyl stuck on the faces, unlike some other cubes/prisms that actually refract the light. Additionally, I could see the edges of the vinyl where it didn’t line up properly. I also don’t like that not all the sides of some of the shapes are colored. The shapes are very interesting, and some of them will make a nice addition to my shelf. However, I would like to see some actual prisms or better quality vinyl in the future.

June 19, 2024
Rated 5 out of 5 stars

I was so happy to find a Dichroic…

I was so happy to find a Dichroic Tetrahedron at CMY Cubes. I needed one for a project I was working on, and couldn't believe how tough it was to find one of these until I checked their website. Thanks so much!

I'm hoping that you can make an even smaller one in the future where the base is an inch in width.

June 19, 2024
Rated 1 out of 5 stars

The package was incomplete

I have ordered the CMY Pack. According to the information on the web page, 'each pack includes 4 x Cube Stands'. However I've received only one stand, so the set was incomplete. When I asked about missing items, the manager answered me 'I can confirm that there is only one free CMY cube stand'. After that they have stopped answering all further questions. I think that such a policy of the shop is dishonest.

May 18, 2024
Unprompted review
Rated 1 out of 5 stars

No quality control or after sale customer service

We contacted customer service via the web site request form, citing the received product defect in details. We were never contacted back. The email requesting this review also automatically falls under junk mail, which is why we failed to notice it earlier. Additionaly, hoping they would be reachable this way, we left a bad review of the company of Shop app, which they also never answered to.

April 23, 2024
Rated 1 out of 5 stars

SPAM EMAILERS - cmycubes.com

AVOID THIS WEBSITE AND THIS COMPANY UNLESS YOU WANT TO BE SWAMPED WITH THEIR SPAM EMAILS FOREVER. YOU CANNOT UNSUBSCRIBE. I made the mistake of buying one of their products and have received emails ever since. Note there is no way of unsubscribing on the website or in their emails. If you make the mistake of logging back in it just gets worse. If you contact them by chat or emails, and point out they are impossible to unsubscribe from, they email back with promises that all your data has been removed from their systems - then a few days later you will receive emails as usual.

April 30, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look