COAX Copenhagen Reviews 

789
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, beautiful and discreet packaging, and surprisingly fast delivery times even for international orders. Shoppers also deeply appreciate the remarkably helpful sizing guides and the overall smooth, pleasant online shopping journey from start to finish. Some people were dissatisfied with shipping times, noting that overseas deliveries occasionally took longer than expected or faced courier delays. A few consumers also encountered occasional sizing inconsistencies across different items or noticed that certain materials appeared more sheer than anticipated. Additionally, a small number of buyers mentioned difficulties with tracking updates or receiving prompt assistance when handling logistical issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items are well made, feel soft and... See more

Quality

Customers consistently note positive experiences with quality, praising the well-made garments, soft and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt and fast shipping times... See more

Order

People report ambiguous experiences with order, as many reviewers highlight smooth transactions, fast... See more

Service

Consumers find service to be positive, highlighting fast processing, responsive support, and an overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful, unique pieces that are well made with quality materials. Feel and look very high end. I am smaller in size and always have issues finding things that fit properly…this was not an issue! I... See more

Company replied

Rated 5 out of 5 stars

Returning customer here. Everything worked extremely smoothly as always, from ordering to delivery. We also really appreciate the extra gift wrapping. The article is exactly as described and the size... See more

Company replied

Rated 5 out of 5 stars

Very nice shopping experience and the item arrived very nicely packaged. It took a bit longer during shipping due to the international shipment, but still got here fine

Rated 5 out of 5 stars

My first purchase and UPS made a complete mess of my delivery, after two days of trying to locate my delivery I was told by UPS to refer to COAX Copenhagen. I emailed thier customer service team and... See more


Company details

  1. Lingerie Store

World wide delivery

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

789 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(789)

240 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product good quality

Easy to use website . Sizing guide very helpful . Product sensational . Very good quality so far . Keep it up . I will be buying more .

July 27, 2026
COAX Copenhagen logo

Reply from COAX Copenhagen

Thank you so much for the wonderful review! 💕

We’re delighted to hear that you loved the product and found our sizing guide helpful. We put a lot of effort into making the shopping experience as easy as possible, so this is wonderful to hear.

And we absolutely love the “I will be buying more” part 😉 We look forward to welcoming you back to COAX Copenhagen! ✨

Rated 5 out of 5 stars

Bodysuit

Free gift along with ordered item! Quick delivery and delighted with item I bought! Will definitely be ordering from Coax again

July 26, 2026
Rated 5 out of 5 stars

Very happy returning customers

Returning customer here. Everything worked extremely smoothly as always, from ordering to delivery. We also really appreciate the extra gift wrapping. The article is exactly as described and the size guide very useful. We’ll be back.

July 27, 2026
COAX Copenhagen logo

Reply from COAX Copenhagen

Thank you so much for the lovely review, John - and for coming back to shop with us again 💕

We’re so happy to hear everything went smoothly and that you appreciated the gift wrapping. It’s also wonderful to hear that both the product description and our size guide matched your experience - we put a lot of work into making these as helpful and accurate as possible.

We’ll be very happy to welcome you back again 💕

All the best,
COAX Copenhagen

Rated 4 out of 5 stars

I love these products, but sizing is an issue

I love these products. The ease of ordering is great. I’m just having trouble with sizing. The sizing chart runs big. I’ve tried two different sizes, sizing down on my second order, and it’s still too big. Because they come from Europe the mailing process takes too long to deal with returns/ exchanges. I’ve just been taking them in by hand sewing.

July 20, 2026
COAX Copenhagen logo

Reply from COAX Copenhagen

Thank you so much for your feedback, Jennifer 💕
We’re very happy to hear that you love our products and the shopping experience!

We’re sorry that finding the right size has been a little tricky. As we carry styles from different collections and brands, sizing can vary from one product to another.
This is why many of our products have their own specific size guide, and we always recommend checking the size guide on the individual product page rather than using the sizing from a previous purchase as a reference.

We hope you find the perfect fit - and we love that you’ve been able to make your pieces work in the meantime! 💕

All the best,
COAX Copenhagen

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