Coco & Coir Reviews 677

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality and effectiveness, noting how well plants respond to it. Many consumers also highlight the excellent pricing, finding the products to be a great value. The ease of use and the eco-friendly nature of the goods are frequently mentioned as significant advantages. However, some customers also noted issues with delivery services, with some experiencing long waits, unfulfilled orders, or incorrect items being sent. A few other people also felt that there were discrepancies in the volume of some products, leading to less material than expected.

What people talk about most

Product

People report positive experiences with product. Many consumers praise the quality and effectiveness of the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise prompt and fast delivery,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as great,... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers experienced smooth ordering and speedy... See more

Price

Users describe positive interactions with price. Many customers found the pricing to be fair and reasonable,... See more

Based on these reviews

Rated 4 out of 5 stars

Great stuff, ready in minutes by just adding water in the provided bag, even looks nice in a plant pot. Seems environment friendly, as made from coconut production waste and pressed to solid blocks th... See more

Rated 4 out of 5 stars

I love the products but took a star off because of the very long wait for my order to be sourced and dispatched. I do understand the numerous potential delays that can occur with items sourced overs... See more

Rated 4 out of 5 stars

The compost blend is an award winner the company not so much. Obviously they overextended themselves earlier this year leaving thousands disappointed. Now towards the end of the growing season they... See more

Rated 4 out of 5 stars

When my order didn't arrive - Evri's fault, not there's - I tried to contact them by email and phone. It took a few days for them to respond but once they did, they issued a refund straightaway.


Company details

  1. Garden

Written by the company

We’re passionate about promoting sustainable farming. For this, we turned to the coconut, one of the most versatile fruits in the world. We took the coconut’s husk, which is usually thrown away, to create a range of products that make your home and garden a more lush place. With our high-grade, peat free, organic coconut compost, we want to encourage a shift to peat-free gardens. We’ve also developed a range of sustainable, finely-crafted doormats from the coconut’s husk which will imbue your home with a warm, earthy vibe.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

677 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast delivery

Fast delivery, great stuff!!

July 5, 2024
Coco & Coir logo

Reply from Coco & Coir

Thank you! We are super glad that you're loving your purchase. :) We'd love to see what you're growing. Post on social media and tag us.

Rated 5 out of 5 stars

Would recommend this company

Would recommend this company, the customer service people were very helpful. The shipment got lost in the post and they were very quick to send out a replacement. Thank you Coco & Coir.

June 21, 2024
Coco & Coir logo

Reply from Coco & Coir

Thank you for recommending us, Jan!

Rated 1 out of 5 stars

didn't get the compost

The compost didn't arrive and I got messages saying that it was being returned to the seller, and then later ones saying that it was undeliverable because damaged. So I can't review the compost which a friend told me was very good. Sorry about all that. Polly Rushton

July 1, 2024
Rated 5 out of 5 stars

Solid service

Solid service, delivered when stated and kept informed, a must product for beginner and professional growers alike.

June 28, 2024
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Reply from Coco & Coir

Thank you, Andrew! Yes, our products are perfect for professional and beginner growers alike :)

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, lightweight and well packed for storage Easy to mix blocks and good for my plants too.

July 1, 2024
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Reply from Coco & Coir

Thank you, Helen! We are super glad that you're loving your purchase :)

Rated 5 out of 5 stars

my go-to compost for veganic, no dig gardening...

i /hate/ writing reviews, so it takes a pretty phenomenal product to move me to submit one.
i've been using the coco & coir compost, mulch & houseplant media for a couple of years &, in spite of trying other brands for my veganic gardening, i always return to c & c.
it's consistently high-quality & most plants thrive in it. its eco credentials are superlative & the odourlessness of it, for me, is the alpine strawberry on top of it all.
do i recommend it? heck, yes.

July 1, 2024
Coco & Coir logo

Reply from Coco & Coir

Hi,

Thank you so much for taking the time to write such a glowing review!

We are thrilled to hear that our Coco & Coir compost, mulch, and houseplant media have consistently met your expectations over the years.

Your recommendation means the world to us.

Happy Gardening!

Kind regards,
O'Haran
Coco & Coir Team

Rated 5 out of 5 stars

Brilliant

Compact compost and mulch which is good for the planet and my plants. All delivered to my door. Perfect

July 1, 2024
Rated 5 out of 5 stars

Brilliant stuff

Brilliant stuff, bought this order for my sister and she is now a fan, she’s been a wood chip user for years but she’s now truly converted!

June 28, 2024
Rated 5 out of 5 stars

Missing 1 out of 2 order

The quality and product is good. I had purchased this bloom compost 50litres and delivered within 2 days. Although one 75l all purposed compost had been missed out by Fedex but it has been refunded. Thanks Victoria for email explanation and action.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Really impressed with the quality and price of the coir compost blocks. I have been using them in all my containers for growing on the allotment. Easier to transport than big bags of compost and they have slow release fertilizer in too which is great and saves buying extra fertilizers. Cannot recommend highly enough!

June 12, 2024
Rated 4 out of 5 stars

Difficulty with Fedex tracking site

Difficulty repeatedly trying to access and track Fedex online, delivery company. Delivery of part 1 eventually arrived a couple of days after originally told to expect it. The tracking link consistently wouldn't work. Part 2 arrived fine, knew when to expect its arrival and all went well with that. The courier also checked that my neighbour, who'd taken delivery of part 1 from him, had handed it over to me ok.

June 20, 2024

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