Tasty sauce which made my chicken fried rice come to life .i had an issue with delivery because of a wrong postcode but Al the owner sorted the issue out as soon as I asked so I’m grateful for that .... See more
Company replied
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See what reviewers are saying
Swift delivery, very helpful via email, excellent quick response, yet to try, oil for skin very good.
Company replied
OK -- ORGANIC COCONUT OIL -- 4LITRES --- Really good product and brilliant value for money -- 4 LITRES is a good economic quantity as we use the oil for so many aspects of life !!! Also very s... See more
I bought a small 35ml jar of organic coconut oil from Ocado, but it looked like it had a quality issue so I contacted Coconut Merchant directly using their online form. They replied within two days by... See more
Company details
Information provided by various external sources
Hi! We're Coconut Merchant. We proudly produce the UK’s widest range of award-winning and ethically sourced coconut products. An on-shelf farmers’ market, we work directly with farmers across the world to source and develop only the highest quality products for our ever-growing range. Whether you're looking for coconut essentials like our cold-pressed organic coconut oil or innovations like our Great Taste top 50 awarded organic coconut jam, we've got it covered.
Contact info
Unit 4, Mitcham Industrial Estate, Streatham Road, Mitcham, CR4 2AP, Surrey
- 02037726540
- info@coconut-merchant.com
- coconut-merchant.com
4.6
Excellent
522 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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As usual DPD couldn’t find my address…
As usual DPD couldn’t find my address and parcel returned to depot - all other companies deliver without any problem. Strongly suggest you use another delivery company.
Using what3words app to pinpoint Hendre - shielding.youngest.coherent finds my front door
January 4, 2023
Reply from Coconut Merchant
Hi Mrs Rankine, thanks for your feedback. We're sorry the courier didn't find your address. We generally dont have any issues with DPD. Please email us and let us know which couriers deliver to your address ok and we will explore this option also. Thank you
Coconut Merchants - good products & great customer service - what a rarity they are!
I’m a repeat customer and absolutely love the products from Coconut Merchants! I tried a slightly cheaper brand of coconut oil and all I can say is yuk! The customer service of Coconut Merchants is always top class and I’m confident that my orders will arrive quickly and well packaged.
November 28, 2022
Perfect company and amazing products
Easy to find the items i needed and cheaper than Amazon.
What made you even better was the 10% discount so i ordered additional jars.
Organic coconut and cacao
Clean tasting, very easy to spread and very smooth texture.
November 22, 2022
Prefer ordering here than holland & Barrett’s
As ever. Love coconut oil & love coconut merchants swift ordering & delivery.
Wasn’t kept waiting long for my coconut oil to arrive. Please keep doing what you do. Don’t change. Love the recycle Packaging too.
October 11, 2022
Very happy
Everything I ordered arrived on time, well packaged and in good condition. Can’t ask for much more than that . . . . Very happy.
October 4, 2022
I allergies butter (dairy) and gluten…
I allergies butter (dairy) and gluten free. When I saw online I thought worth trying it I like it and taste very nice thank you
October 4, 2022
Speedy delivery
September 23, 2022
Great turmeric coconut oil-quality and glad to find added…
Great quality and glad to find added turmeric to pure coconut oil.
September 27, 2022
Great price and fast delivery!
September 9, 2022
Great product very fast delivery
August 10, 2022
Beautiful products.
Beautiful products.
Very organic and very fresh.
Thank you again. I will using these products on my baby and making delicious coconut snacks
August 8, 2022
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