I gave Coda Pharmacy 5 stars because they consistently go above and beyond. The staff are friendly, knowledgeable, and genuinely cares about their customers. They take the time to answer questions, ex... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Since being put onto Coda Pharmacy, our lives have become so much easier for getting our medication. No more contacting the doctors or filling in repeat prescriptions to order medication, just go onl... See more
Company replied
Easy website to order tablets on app for doctor does prescrition. Very quick and easy. Dont have to worry. Notified when they are being dispatched. Then you get a message from royal mail letting you k... See more
Company replied
Was missing one item from my recent order (says it was dispatched on my order) so decided to wait for the weekend to be over to call them. Phone was answered quickly and once i explained that i had a... See more
Company details
Written by the company
Coda Pharmacy is a family run NHS online Pharmacy, we dispense and deliver NHS prescriptions across England and Wales for FREE. What sets us apart from other pharmacies is we believe in customer service and that extra personal touch. If you call the pharmacy someone will always be on the other end to help with any questions or queries you may have.
Contact info
Westham Business Park, BN24 5NP, Pevensey, United Kingdom
- 01323 924038
- info@codapharmacy.co.uk
- codapharmacy.co.uk
4.5
Excellent
483 reviews
Replied to 57% of negative reviews
Typically replies within 2 weeks
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Good prompt customer service
Good prompt customer service. When you call someone answers you and offers help.
January 29, 2026
Ordering was very easy and delivery was…
Ordering was very easy and delivery was quick. Great service. Thank you
January 30, 2026
Always dependable and beats going to my…
Always dependable and beats going to my pharmacy and queuing up!
January 27, 2026
Fantastic service
I have moved from a local pharmacy to Coda and they have delivered my medication next day which is an amazing service, and the one time I had a question they answered the phone professionally and dealt with my query efficiently.
Thank you Coda for making the one job I hated due to how long it took before to a job that is so easy.
Amazing 🤩
January 20, 2026
Quick but lacks communication
Only time I have had an issue was when one of my prescriptions was out of stock, no one called to tell me.
I called them to be told they had the prescription and would be sent in the next few days… it didn’t.
I rang again, to then be told the medication came under “national shortage” and they would let me know when they were in stock… by which I am month 2 without. That was over a month ago and I still haven’t heard anything nor did I get any of that medication sent.
So minus lack of communication when out of stock, or when you need a prescription that isn’t showing so need to go via GP website as well as coda app. But!! When they are on point, it is quick and means I don’t have to risk my safety to go out to a pharmacy when I am unable to.
January 22, 2026
Just a very efficient way to get my…
Just a very efficient way to get my medication, next day delivery.
January 13, 2026
Customer service is shocking
Customer service is shocking! I have been trying to contact them for 3 months now with no reply. Phone number is useless, just tells you to leave a message so you can never speak to anyone and emails are never answered. Definitely moving somewhere else
November 13, 2025
Unprompted review
Super great experience
Super great experience
Guys
Ur doing best of best job I've seen
Amazing job
January 8, 2026
The package arrived damaged and had…
The package arrived damaged and had been put in a plastic bag by Royal Mail. On checking the contents a box of Coracten capsules was missing.
January 16, 2026
Reply from Coda Pharmacy
Good afternoon,
We’re really sorry this happened and understand how upsetting it is to receive a damaged parcel and then discover an item is missing. Your order was unfortunately damaged while in transit with Royal Mail, which is why it was delivered in a plastic bag, and we will be raising this directly with them.
We do not want you to be left without your medication. Please email us at support@codapharmacy.co.uk
with your order details so we can arrange a replacement as quickly as possible.
Thank you for bringing this to our attention. We genuinely appreciate the opportunity to put things right.
Kind regards,
The Coda Pharmacy Team
Excellent
Excellent. I know when my meds will
arrive which I could never rely on from my previous pharmacist. Thank you so much Coda.
.
January 14, 2026
Reply from Coda Pharmacy
Thanks for the lovely feedback. It means a lot to our team to know we’re doing things right, and we’re glad we could help.
From the Coda Pharmacy Team
coda sent requested medication within 7…
coda sent requested medication within 7 days. I'm very happy with the service they give.
January 13, 2026
Reply from Coda Pharmacy
We really appreciate your 5-star review. Thank you for choosing Coda Pharmacy and for trusting us with your care.
From the Coda Pharmacy Team
Medication is always sent out very…
Medication is always sent out very quickly and everything correct
November 13, 2025
Reply from Coda Pharmacy
Thank you for your kind words. We’re so pleased you had a positive experience and we look forward to supporting you again in the future.
From the Coda Pharmacy Team
Very quick prompt service
December 29, 2025
Reply from Coda Pharmacy
We’re so happy to hear you had a good experience with us. Thank you for the 5 stars and for choosing Coda Pharmacy.
From the Coda Pharmacy Team
Very fast and efficient and full order…
Very fast and efficient and full order arrived ...thank you so much
January 5, 2026
Reply from Coda Pharmacy
Thank you for your feedback. We’re glad everything went smoothly and really appreciate your support.
From the Coda Pharmacy Team
Great service highly recommended
December 29, 2025
Reply from Coda Pharmacy
Thanks for the great review. It’s always encouraging to hear when our service has made a difference.
From the Coda Pharmacy Team
Reply from Coda Pharmacy
We truly appreciate your kind review. Feedback like this means a lot to our team and helps us keep improving.
From the Coda Pharmacy Team
Reply from Coda Pharmacy
We’re pleased you were happy with our service and hope to support you again soon.
From the Coda Pharmacy Team
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