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Coes (www.coes.co.uk) Reviews 1,648

•
TrustScore 3.5 out of 5

3.7

Men's Clothing Store
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See what reviewers are saying

Rated 5 out of 5 stars

I am so impressed by the customer service. I ordered trainers that came in the wrong colour. I called, they looked into it, confirmed their mistake the same day and offered to either collect by courie... See more

Rated 5 out of 5 stars

Today my wife and I visited Ipswich COES looking for new trousers. After browsing for a while, we met Mr. Roger from Menswear, and we were absolutely amazed by the level of service he provided. Roge... See more

Rated 1 out of 5 stars

I’ve ordered the same item from this website twice and had problems both times. The first order was cancelled after payment because the item wasn’t actually in stock. On the second attempt, I’ve been... See more

Rated 5 out of 5 stars

Ordered online. Was ready within 30 mins for collection. Picked up from back of store. Very helpful gentleman rang through for me and it was brought out immediately. Always excellent service with genu... See more

Company details

  1. Men's Clothing Store
  2. Activewear Store
  3. Outerwear Store
  4. Shoe Store
  5. Tuxedo Shop
  6. Women's Clothing Store

Information provided by various external sources

Coes is a UK fashion retailer that offers top brands, styles, footwear and sports clothing in a comprehensive range of size options. Commitment to quality and value, plus our award winning service ensures your shopping experience will be enjoyable.

Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick and professional service

Ordered online. Was ready within 30 mins for collection. Picked up from back of store. Very helpful gentleman rang through for me and it was brought out immediately. Always excellent service with genuine staff where nothing is too much trouble. Beautifully packed as usual.

June 23, 2020
Unprompted review
Rated 5 out of 5 stars

ordered on line

ordered on line, but website easy to use and garment arrived beautifully packaged and gift wrapped. Attention to detail as always with Coes.

June 23, 2020
Unprompted review
Rated 2 out of 5 stars

Tracking service broken

Tracking service broken, now several cays late with no update or information, unacceptable considering it was a gift which is now late

June 22, 2020
Unprompted review
Coes (www.coes.co.uk) logo

Reply from Coes (www.coes.co.uk)

Dear Mr Christian

I am very sorry to hear of this, we were unaware of any problems relating to the delivery of your order.

I will contact you directly to discuss the issue and investigate further.

Kind regards
Alison Miller
Customer Services Manager

Rated 5 out of 5 stars

Outstanding customer service and attention to detail

I ordered a few items of clothing online and following this received a voice message from Coes to double check one of the sizings as it seemed larger that the other items which was very helpful as I had indeed ordered the incorrect size! Of course Coes then adjusted my order following my confirmation. Such a personal touch even when ordering online.

June 21, 2020
Unprompted review
Rated 5 out of 5 stars

5* service

Can't fault the service.
Arrived within a couple of days, well packaged.
Thank you Does.

June 20, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

I ordered some Nike trainers which other suppliers did not have my size or the ones I wanted, Coes Did! They came with in 5 days and nicely wrapped . Thankyou.

June 20, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Wonderful service, item was dispatched immediately.
A slight hold up but that was the delivery firm delaying for a couple of days.
Coes excellent, thank you.

June 17, 2020
Unprompted review

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