I’ve been buying my coffee exclusively from Lizzie and the crew for a few years now.. There is a really good reason for that. It’s not because they are the cheapest, tbh they aren’t, but... See more
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Review summary
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Reviews shaping this summary
I normally get the coffee bundles. Coffee is always great and the variety of coffees is amazing. I have recommended this to a few family and friends and usually get them a gift card for their birthday... See more
Its a disaster! All supermarket or ready-made coffee is disgusting compared to the delicious beans we receive each month from Coffee Bean Shop. My husband has become a real coffee snob and won't touch... See more
I really appreciate how Coffee Bean Shop engages with me as a customer. I have a subscription for a monthly order and I like that I receive a reminder several days ahead of it going out so that I can... See more
Company details
About Coffee Bean Shop - Coffee Roasters
Written by the company
A Coffee Roastery Like No Other.
Family run & proud to be the number 1 rated coffee company in the UK on Trustpilot!
Spilling the beans since 2008. From our family run Artisan Roastery in Kent.
From humble beginnings in Lizzie’s garage at home in Kent, to being awarded the number 1 coffee roaster on Trustpilot in the UK. Lizzie and her family are proud to deliver a superb choice of delicious freshly roasted coffee from this season's finest crops.
For the last 14 years, we continue to pride ourselves on roasting some of the finest coffee available worldwide, we hand roast daily over flame and take great care to make sure all your delicious coffee is as fresh as possible.
You asked and we listened...
All our new bags are now resealable, recyclable, and loveable which carry the theme of joy and delicious coffee at home, at work or on the go. We hope you all agree that now more than ever a bag of Coffee Bean Shop coffee, really has a 'little love in every cup'!
Contact info
Unit 13, Connect 10, Foster Road, TN24 0FE, Ashford, Kent, United Kingdom
- +44(0)1233 503222
- sales@coffeebeanshop.co.uk
- coffeebeanshop.co.uk
5.0
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Difficult for me to compare with other…
Difficult for me to compare with other companies because I come back to the Coffee Bean Shop time after time - because it delivers time after time !
April 25, 2026
Unprompted review
Consistently great coffee and at a…
Consistently great coffee and at a quality and affordability that can’t really be matched.
I’ve yet to encounter any issues that one of the colleagues hasn’t been happy to help me with .
I came to these guys after searching many types and flavours of coffee from other providers , but I’ve not found anything better. Interestingly a couple of friends and family members have tried the coffee , often as a gift and again stayed with Coffeebeanshop.
April 16, 2026
Regular Customer
I have been buying regularly for many years. Always a pleasure to deal with, and, very important, great coffee:)
April 15, 2026
Great freshly roasted coffee!
Great freshly roasted coffee!! Sent it to my sister as a gift and she loves it!
April 15, 2026
Excellent company
Excellent company, ordered, roasted then sent out and received the next day. Amazing coffee you won't regret it. The little notes from Jenni are a great little touch. Even down to the packaging, it's all brilliant. Will definitely be ordering more.
April 14, 2026
Just exceptional coffee
Just exceptional coffee. Have absolutely loved everything I’ve bought from them and the delivery is incredibly prompt
April 14, 2026
I’m glad I stumbled upon your roastery.
I’m glad I stumbled upon your roastery.
Excellent roasts, tasty coffee, I loved the packaging and the personal touched that came with it.
Definitely will buy again and again!
April 14, 2026
Good coffee ,prompt delivery
Good coffee ,prompt delivery. I Have placed a few orders now and always impressed, even cancelled an order I accidentally clicked for over a 100 pounds ,so good customer service also. I would recommend this company for coffee.
April 13, 2026
Good value good quality
April 13, 2026
I had concerns about the beans that I…
I had concerns about the beans that I ordered, I then rang and left a message. Customer service rang back pretty promptly and we resolved the issue.
Thanks for the great service and I am now able to enjoy my coffee.
April 4, 2026
High quality coffee.
This coffee is as it should be at it's price point. I'm enjoying it. Prompt delivery too.
April 12, 2026
Great companyGreat service
I am a regular customer and I'm only that because of the quality of service, the hand written note, the quality and choice of beans and the speedy delivery. I feel everything that you would like to see in a company is here within this company. Keep up the good work
April 5, 2026
Simply beautiful.
March 10, 2026
Super fast delivery and query handling
April 11, 2026
Beautiful Jamaican blue mountain…
Beautiful Jamaican blue mountain coffee, been looking for this quality for a while now & BINGO 🙏🌍☮️
Also thank you for the extra gift Monsoon Malabar blessings xx 5 ⭐️
April 10, 2026
Great choices of different coffees
Great choices of different coffees - not just the usual standard fair other coffee sellers offer. Good prices, friendly and prompt service.
April 3, 2026
The little things done just right
The little things done just right! Great product, beautifully presented and a card showing how well a little effort goes to make a customer want to buy again and again Well done guys, have recommended you to my coffee maniacs!
April 15, 2026
Unprompted review
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