I’ve been buying my coffee exclusively from Lizzie and the crew for a few years now.. There is a really good reason for that. It’s not because they are the cheapest, tbh they aren’t, but... See more
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About Coffee Bean Shop - Coffee Roasters
Written by the company
Spilling the beans since 2008. From our family run Artisan Roastery in Kent.
From humble beginnings in Lizzie’s garage at home in Kent, to being awarded the number 1 coffee roaster on Trustpilot in the UK. Lizzie and her family are proud to deliver a superb choice of delicious freshly roasted coffee from this season's finest crops.
For the last 14 years, we continue to pride ourselves on roasting some of the finest coffee available worldwide, we hand roast daily over flame and take great care to make sure all your delicious coffee is as fresh as possible.
You asked and we listened...
All our new bags are now resealable, recyclable, and loveable which carry the theme of joy and delicious coffee at home, at work or on the go. We hope you all agree that now more than ever a bag of Coffee Bean Shop coffee, really has a 'little love in every cup'!
Contact info
Unit 13, Connect 10, Foster Road, TN24 0FE, Ashford, Kent, United Kingdom
- +44(0)1233 503222
- sales@coffeebeanshop.co.uk
- coffeebeanshop.co.uk
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Replied to 33% of negative reviews
Typically replies within 24 hours
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Great coffee at a reasonable cost
Great coffee at a reasonable cost. Delivery the next day.
Good coffee also delivered pretty quick…
Good coffee also delivered pretty quick very impressed so far.
We have been using the coffee bean shop…
We have been using the coffee bean shop for over half a year now and all of the different coffee beans were amazing! We even got a free bag of my favourite coffee beans on our tenth order which we really appreciated : ) This is now our go to source of coffee beans.
Happy buyers
I have been buying Coffee now for best part of 35 years and the coffee bean shop is the best I’ve ever deal with. They’re very friendly if you’ve got a problem which I will never at once they sort it out straight away. I am cannot say enough about them. They’re extremely good and The coffee is without doubt the best you can get.
Excellent service and excellent Coffee…
Excellent service and excellent Coffee with a nice personal touch once received. Very happy and will be ordering again
Good job front-to-back.
The website is easy to navigate & use. The payment options cover every base. Delivery was commendably prompt, and the coffee is excellent. Faultless!
The coffee is good and your staff are…
The coffee is good and your staff are very friendly and helpful
Really quick response the different…
Really quick response the different coffees explained beautifully it was a present for my son in law and he couldn’t have been more delighted the box and contents is amazing
Bought as a present to a coffee lover
Bought as a present to a coffee lover, the packaging is beautiful, the coffee was amazing and definitely I'll order more!
Everything
Everything
Superb coffee and love extra info newspaper about different coffee's around the world
Overall excellent service in all respects
Service was lovely with the the beans arriving within the time allotted and in very colourful packaging. They also came with a wonderful newspaper describing the origin of the beans plus other coffee information.
I look forward to a long service with family Coffee Bean Shop.
Ron S-M
Jamaican Blue Mountain Coffee
Purchased some Jamaican blue mountain coffee beans as a present for someone. They were delighted with them. I now need to save up and buy some for myself.
I received the usual excellent service and next day delivery - perfect. Thanks to everyone at Coffee Bean Shop.
Always use this company for the best…
Always use this company for the best coffee
Nicest staff….
Blue Mountain
The best coffee around, smooth and perfect weekend treat. Always well roasted and beautifully packaged. Individual service always appreciated.
Sensational coffee and team
Wonderful packaging, lovely note in the parcel, great turnaround time for orders - and most importantly exceptional coffee! Thanks team!
The only place I buy coffee from
I don't drink coffee myself but I buy my partner coffee from here and he aboslutely loves it. He is very particular about his coffee and there are only a few brands he likes, and this is one of them. The company has a very personal feel with handwritten notes in the delivery package. Delivery is very quick and the coffee is great value as well as offering a range of taste profiles. It is one of the only places that offer his favourite bean. The packaging is also so pretty. I am already a repeat customer and will definitely be buying again. I really recommend the Coffee Bean Shop.
Great coffee
Very easy to order so I set up a subscription to receive bi-monthly because as an everyday coffee it is excellent.
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