I’ve been buying my coffee exclusively from Lizzie and the crew for a few years now.. There is a really good reason for that. It’s not because they are the cheapest, tbh they aren’t, but... See more
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Review summary
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Reviews shaping this summary
I normally get the coffee bundles. Coffee is always great and the variety of coffees is amazing. I have recommended this to a few family and friends and usually get them a gift card for their birthday... See more
Its a disaster! All supermarket or ready-made coffee is disgusting compared to the delicious beans we receive each month from Coffee Bean Shop. My husband has become a real coffee snob and won't touch... See more
I really appreciate how Coffee Bean Shop engages with me as a customer. I have a subscription for a monthly order and I like that I receive a reminder several days ahead of it going out so that I can... See more
Company details
About Coffee Bean Shop - Coffee Roasters
Written by the company
A Coffee Roastery Like No Other.
Family run & proud to be the number 1 rated coffee company in the UK on Trustpilot!
Spilling the beans since 2008. From our family run Artisan Roastery in Kent.
From humble beginnings in Lizzie’s garage at home in Kent, to being awarded the number 1 coffee roaster on Trustpilot in the UK. Lizzie and her family are proud to deliver a superb choice of delicious freshly roasted coffee from this season's finest crops.
For the last 14 years, we continue to pride ourselves on roasting some of the finest coffee available worldwide, we hand roast daily over flame and take great care to make sure all your delicious coffee is as fresh as possible.
You asked and we listened...
All our new bags are now resealable, recyclable, and loveable which carry the theme of joy and delicious coffee at home, at work or on the go. We hope you all agree that now more than ever a bag of Coffee Bean Shop coffee, really has a 'little love in every cup'!
Contact info
Unit 13, Connect 10, Foster Road, TN24 0FE, Ashford, Kent, United Kingdom
- +44(0)1233 503222
- sales@coffeebeanshop.co.uk
- coffeebeanshop.co.uk
5.0
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If i could give higher than 5 I would!
If i could give higher than 5 I would!
The customer service is the best in the business and the range of flavours and types of beans they have is great. I have found my coffee bean supplier!
May 15, 2026
Delivered quicker than the blink of an…
Delivered quicker than the blink of an eye! Love the packaging - and what’s inside!!
Great coffee’s from around the world
May 15, 2026
Great coffee delivered quickly and …
Great coffee delivered quickly and good price too. This is a friendly company that is clearly committed to their customers.
May 14, 2026
Its a disaster
Its a disaster! All supermarket or ready-made coffee is disgusting compared to the delicious beans we receive each month from Coffee Bean Shop. My husband has become a real coffee snob and won't touch inferior coffee now, which is a problem when you're used to a proper caffeine hit each day. Love love love their coffee beans and the fact they are sourced direct from small farms and roasted fresh for us. Also love the handwritten note with each delivery 😀
May 14, 2026
The CoffeeBeanShop
I always look forward to receiving my 5 bag Seasonal Bundle from the Coffeebeanshop when it arrives in the post : after having purchased my coffee beans from this family run business for many years now, I have no doubts whatsoever in my mind that my latest order will be no different from any of the others - a top quality product !
Mr C. Smith
May 6, 2026
Fabulous Coffee shop find
What an absolute find, this Coffee bean shop has a fabulous range of special grounded coffee from all over the world.
Their orders arrive within days and delivered with personalised thank you notes which has that very personal touch, great customer service. Its my go place for my coffee orders from now on. 🥰🥰🥰
May 13, 2026
Consistent high quality beans supplied with effective service
Very reliable and efficient service at a reasonable cost. Not even affected by a wedding in the team.
Always excellent coffee beans. Over the years I have tried many of their beans, but have now settled on the one that suits me best. Very consistent quality.
May 13, 2026
Very good service
Very good service, lovely presentation and lots of information plus good coffee. Msde a great gift.
May 7, 2026
Bought as a gift
Bought as a gift.
Delivery was quick.
Great coffee. Person who received gift has reordered the blue mountain and tried some others too.
December 11, 2025
Great coffee from a small company.
Have used this company for a while now. The coffee is great, tasting notes supplied with each bag and a friendly note from Lizzie with each order - nice personal touch.
May 12, 2026
Great coffee, great experience
Great coffee, great communication, and lightning-fast delivery. This is my go-to supplier because of excellent product and unrivalled customer service...
May 5, 2026
Love the coffee
Love the coffee. Fresh roasted for delivery and love the hand written notes in every box!
May 5, 2026
Unprompted review
Website descriptions of coffee beans is…
Website descriptions of coffee beans is great.
Ordering is easy and delivered within timescales.
Plus , the very nice and friendly handwritten note I always get from Jenni.
May 10, 2026
Top quality product with every order…
Top quality product with every order placed - delightful and friendly company to deal with - prompt delivery. 10/10
May 2, 2026
Unprompted review
Fantastic product with great values
May 6, 2026
I need more!
May 9, 2026
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