I’ve been buying my coffee exclusively from Lizzie and the crew for a few years now.. There is a really good reason for that. It’s not because they are the cheapest, tbh they aren’t, but... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I normally get the coffee bundles. Coffee is always great and the variety of coffees is amazing. I have recommended this to a few family and friends and usually get them a gift card for their birthday... See more
Its a disaster! All supermarket or ready-made coffee is disgusting compared to the delicious beans we receive each month from Coffee Bean Shop. My husband has become a real coffee snob and won't touch... See more
I really appreciate how Coffee Bean Shop engages with me as a customer. I have a subscription for a monthly order and I like that I receive a reminder several days ahead of it going out so that I can... See more
Company details
About Coffee Bean Shop - Coffee Roasters
Written by the company
A Coffee Roastery Like No Other.
Family run & proud to be the number 1 rated coffee company in the UK on Trustpilot!
Spilling the beans since 2008. From our family run Artisan Roastery in Kent.
From humble beginnings in Lizzie’s garage at home in Kent, to being awarded the number 1 coffee roaster on Trustpilot in the UK. Lizzie and her family are proud to deliver a superb choice of delicious freshly roasted coffee from this season's finest crops.
For the last 14 years, we continue to pride ourselves on roasting some of the finest coffee available worldwide, we hand roast daily over flame and take great care to make sure all your delicious coffee is as fresh as possible.
You asked and we listened...
All our new bags are now resealable, recyclable, and loveable which carry the theme of joy and delicious coffee at home, at work or on the go. We hope you all agree that now more than ever a bag of Coffee Bean Shop coffee, really has a 'little love in every cup'!
Contact info
Unit 13, Connect 10, Foster Road, TN24 0FE, Ashford, Kent, United Kingdom
- +44(0)1233 503222
- sales@coffeebeanshop.co.uk
- coffeebeanshop.co.uk
5.0
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All round plesent experience
A good choice of coffees and a nice purchasing experience topped of with nice packing when it arrived.
May 21, 2026
Great service, Great Coffee
Great service, and great coffee.
Everyday Espresso and Breakfast Favourite were excellent
February 8, 2026
Really good service and great tasting…
Really good service and great tasting coffee - we will be placing our next order very soon!
May 15, 2026
Obvious to see they take pride in their business.…
Obvious to see they take pride in their business and share information about the coffee plantations they source the beans from.
Quality every time. They may not compete with supermarkets on pricing, but the consistency and top quality of the products is why it is worth every penny.
May 20, 2026
Coffee bean shop are the best!
Coffee bean shop are the best!
Their coffee is better than any other I’ve tried. I have tried multiple single origin coffees from them, & each one has been delicious. Highly recommended.
May 20, 2026
Great service as always
Great service as always, let down this time when first order went missing but as soon as they were informed a replacement order was shipped. A minor cliche and I understand it does happen
May 19, 2026
Reliability
Reliability, prompt shipping, great choice of coffee beans and the personal touch accompanying the coffee.
May 28, 2026
Brilliant, fresh really well packaged coffee beans
Have to say really impressed with the package and the presentation all very superb. Coffee beans weren’t bad either.😊
May 20, 2026
Really good coffee and great service
Really good coffee but what made it even better is the effort that obviously goes into packaging the orders, and the little details. Will definitely buy from here again.
May 13, 2026
Great customer service
Great customer service, great coffee. The Hawaiian Kona is sublime.
May 11, 2026
Coffee Bean Shop
A fantastic, tailored purchasing experience. Fast delivery, very well packed and great tasting fresh coffee beans. You really couldnt ask for more!
May 12, 2026
Amazing coffee
Amazing coffee. The bean team are awesome. Couldn't start my day without them.
May 12, 2026
great coffee
May 16, 2026
Unprompted review
Always great beans
February 10, 2026
Unprompted review
Really impressed with the quality of…
Really impressed with the quality of the product, it all looks and feels and most importantly tastes amazing! Definitely will be buying off them again!
May 17, 2026
Fantastic quality coffee
Fantastic quality coffee, from people who care about what they do and the beans they supply.
May 16, 2026
High quality beans and service
I ordered Jamaican Blue Mountain and Ethiopian Yirgacheffe beans and not only the coffee but the experience as a whole has been perfect.
From the website having all the details you'd need about each coffee, to it being roasted and shipped the same day, I couldn'task for a better service.
The beans came beautifully packaged, the box included a lovely hand-written thank you card, a card about how the coffee is sourced and the Daily Grind newspaper (made by them) which was a nice touch. I will definitely be buying from the Coffee Bean Shop again before I run out of the lovely beans I have.
May 22, 2026
Unprompted review
If i could give higher than 5 I would!
If i could give higher than 5 I would!
The customer service is the best in the business and the range of flavours and types of beans they have is great. I have found my coffee bean supplier!
May 15, 2026
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