I’ve been buying my coffee exclusively from Lizzie and the crew for a few years now.. There is a really good reason for that. It’s not because they are the cheapest, tbh they aren’t, but... See more
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About Coffee Bean Shop - Coffee Roasters
Written by the company
Spilling the beans since 2008. From our family run Artisan Roastery in Kent.
From humble beginnings in Lizzie’s garage at home in Kent, to being awarded the number 1 coffee roaster on Trustpilot in the UK. Lizzie and her family are proud to deliver a superb choice of delicious freshly roasted coffee from this season's finest crops.
For the last 14 years, we continue to pride ourselves on roasting some of the finest coffee available worldwide, we hand roast daily over flame and take great care to make sure all your delicious coffee is as fresh as possible.
You asked and we listened...
All our new bags are now resealable, recyclable, and loveable which carry the theme of joy and delicious coffee at home, at work or on the go. We hope you all agree that now more than ever a bag of Coffee Bean Shop coffee, really has a 'little love in every cup'!
Contact info
Unit 13, Connect 10, Foster Road, TN24 0FE, Ashford, Kent, United Kingdom
- +44(0)1233 503222
- sales@coffeebeanshop.co.uk
- coffeebeanshop.co.uk
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Replied to 33% of negative reviews
Typically replies within 24 hours
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Everything high quality
Website very accessible. Re-ordering is a doddle. Really high quality beans.
Love the little messages👏
Great taste and delivered very quickly
Great taste and delivered very quickly
Will be purchasing again
Very nice bags
Very nice bags, really nice packaged and personalised note was a very nice touch will be ordering again
Excellent service and fantastic quality…
Excellent service and fantastic quality coffee .
This was my first time and will now be my ‘ go to’ for green and roasted beans.
Highly recommended!
Every time I receive my freshly ground coffee, the short and lovely message on the delivery note makes me smile. Fast delivery, high-quality coffee, and excellent service. Highly recommended!
great family run business great service…
great family run business great service well pleased
The service
The service, speed of delivery and amazing taste of the product were top notch.
Excellent coffee! excellent service!
Excellent coffee! Plus on time delivery. What more can you ask?
Consistent quality and lovely message
Usual quick and friendly service
Usual quick and friendly service. Order was despatched quickly and love the little personal note that always get. My wife loves the coffee.
Fresh and tasty
Great selection of coffee, perfect choice and awesome packaging with a personal touch. Love everything about this brand.
Coffee is LUSH
Coffee is so lovely, could smell it as soon as I opened the box! Exactly as description said, not overly strong and a lovely breakfast blend. We were also sent another free blend of coffee to try along with updates and a handwritten note - all in all a lovely place to order from and will be definitely looking into the subscription!
Very responsive and friendly service
Very responsive and friendly service
The coffee is fantastic
Fast delivery
Fast delivery, interesting coffee which is always roasted to the right level, neither too much (as is common) or too little (which is uncommon!).
The best coffee in UK!
All round plesent experience
A good choice of coffees and a nice purchasing experience topped of with nice packing when it arrived.
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