Coffee Bean Shop - Coffee Roasters Reviews 

9,452
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,063 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and taste of the coffee beans, often highlighting their freshness and the wide variety available. People frequently commend the first-class service, noting the friendly team and the personalized attention given to orders. Reviewers also appreciate the prompt and efficient delivery service, with many mentioning quick dispatch and arrival of their orders. Customers are particularly impressed with the thoughtful packaging and the inclusion of personal notes, which add a special touch to their purchases. Many people find the products to be consistently high quality and worth the investment, often becoming loyal customers. The ease of ordering and the overall pleasant experience contribute to a strong recommendation from consumers.

What people talk about most

Product

Clients share positive opinions on product, consistently praising the high quality and freshness of the... See more

Quality

Reviewers consistently express high satisfaction with the quality of the products, particularly the coffee... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, efficiency, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the fast and prompt... See more

Order

People report positive experiences with ordering, finding the process very easy and appreciating the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been buying my coffee exclusively from Lizzie and the crew for a few years now.. There is a really good reason for that. It’s not because they are the cheapest, tbh they aren’t, but... See more

Rated 5 out of 5 stars

I normally get the coffee bundles. Coffee is always great and the variety of coffees is amazing. I have recommended this to a few family and friends and usually get them a gift card for their birthday... See more

Rated 5 out of 5 stars

Its a disaster! All supermarket or ready-made coffee is disgusting compared to the delicious beans we receive each month from Coffee Bean Shop. My husband has become a real coffee snob and won't touch... See more

Rated 5 out of 5 stars

I really appreciate how Coffee Bean Shop engages with me as a customer. I have a subscription for a monthly order and I like that I receive a reminder several days ahead of it going out so that I can... See more



Company details

  1. Coffee Roasters
  2. Coffee Machine Supplier
  3. Coffee Shop
  4. Coffee Store
  5. Coffee Wholesaler

About Coffee Bean Shop - Coffee Roasters

Written by the company

A Coffee Roastery Like No Other. Family run & proud to be the number 1 rated coffee company in the UK on Trustpilot!

Spilling the beans since 2008. From our family run Artisan Roastery in Kent.

From humble beginnings in Lizzie’s garage at home in Kent, to being awarded the number 1 coffee roaster on Trustpilot in the UK. Lizzie and her family are proud to deliver a superb choice of delicious freshly roasted coffee from this season's finest crops.

For the last 14 years, we continue to pride ourselves on roasting some of the finest coffee available worldwide, we hand roast daily over flame and take great care to make sure all your delicious coffee is as fresh as possible.

You asked and we listened...

All our new bags are now resealable, recyclable, and loveable which carry the theme of joy and delicious coffee at home, at work or on the go. We hope you all agree that now more than ever a bag of Coffee Bean Shop coffee, really has a 'little love in every cup'!


Contact info

5.0

Excellent

TrustScore 5 out of 5

9K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(9,452)

1,022 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very nice bags

Very nice bags, really nice packaged and personalised note was a very nice touch will be ordering again

June 2, 2026
Rated 5 out of 5 stars

Highly recommended!

Every time I receive my freshly ground coffee, the short and lovely message on the delivery note makes me smile. Fast delivery, high-quality coffee, and excellent service. Highly recommended!

June 1, 2026
Rated 5 out of 5 stars

Fresh and tasty

Great selection of coffee, perfect choice and awesome packaging with a personal touch. Love everything about this brand.

January 18, 2026
Rated 5 out of 5 stars

Coffee is LUSH

Coffee is so lovely, could smell it as soon as I opened the box! Exactly as description said, not overly strong and a lovely breakfast blend. We were also sent another free blend of coffee to try along with updates and a handwritten note - all in all a lovely place to order from and will be definitely looking into the subscription!

May 24, 2026
Rated 5 out of 5 stars

Fast delivery

Fast delivery, interesting coffee which is always roasted to the right level, neither too much (as is common) or too little (which is uncommon!).

May 22, 2026

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