Easy ordering and best price on the internet. Customer service replied quickly to a query I had. Considering I ordered late on Saturday evening my goods were despatched on Sunday and delivered via Roy... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic experience as a first time buyer from this company especially Emilia! I initially sent an enquiry regarding expiry dates and had an extremely fast response. My order was dispatched very qui... See more
My order was placed late Saturday morning and delivered on Sunday, less than 24 hours later, so thank you to Coffee Supplies Direct and Royal Mail for really speedy service - i’d fully expected Monday... See more
Wow wow and wow...first time using this company, outstanding and excellent service all round. It was like the items I ordered were at my doorstep before I finished the order lol. Will definitely use a... See more
Company details
About Coffee Supplies Direct
Written by the company
About Coffee Supplies Direct
At Coffee Supplies Direct we have a very simple goal: to supply you with a range of hot beverage solutions at the right prices to keep your customers coming back for more.
We specialise in:
It’s a goal made easier by our competitive prices, fantastic customer service and unbeatable supplier expertise. Our recipe for success is simple.
We pride ourselves on our excellent customer service, wide range of products & our great relationships with our suppliers.
Delivery - Free delivery on orders over £60 with a Next Day delivery option available
Returns - 30 Day money back returns on items returned in their original condition
Credit - We offer a credit option through Klarna & Paypal Credit to help keep your business moving
Contact info
Unit 7-8 Leatherhead Trade Park, Station Road, KT22 7AG, Leatherhead, United Kingdom
- info@coffeesuppliesdirect.co.uk
- coffeesuppliesdirect.co.uk
4.8
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Excellent service
November 26, 2024
Easy to order and the order was…
Easy to order and the order was dispatched the same day and delived within 4 days by Roal Mail
November 26, 2024
ordered product & ws delivered within 2…
ordered product & ws delivered within 2 days great service , I will be ordering again from this supplier
November 26, 2024
6 days still waiting for delivery
November 26, 2024
Reply from Coffee Supplies Direct
Dear Tommo,
Thank you for your feedback, and we’re sorry to hear about any confusion or frustration regarding your delivery. According to the tracking information, your item was successfully delivered yesterday.
We dispatched your order on Tuesday, the 26th, and while Royal Mail typically delivers within 2–3 working days, occasional delays can occur. In this case, your order was delivered on the 4th working day.
We sincerely apologize for any inconvenience this delay may have caused and appreciate your understanding. If you have any further concerns or need assistance, please don’t hesitate to contact us directly via this link: https://www.coffeesuppliesdirect.co.uk/pages/contact-us
Thank you for your patience and support.
Kind regards,
Coffee Supplies Direct.
The coffee arrived safely
The coffee arrived safely. It's delicious and the company that produce it put back into the community.
November 26, 2024
My experience is generally OK except…
My experience is generally OK except for one problem earl grey tea bags, all you have are silly dippy things on a string, can't get two cups from one unit, so they are very expensive to use, looks like we will be buying from Tesco.
November 26, 2024
Faultless service
Coffee ordered on Thursday delivered on Saturday brilliant service. Great coffee great price.
November 30, 2024
Excellent Service
I always receive excellent service from Coffee Supplies Direct. The large tins of Kenco Latte are always a great price and delivery is very quick. I would recommend them.
November 26, 2024
Excellent Service
Excellent service from Coffee Supplies Direct. Easy to use website and my goods arrived, well packaged a couple of days later. I would highly recommend Coffee Supplies Direct.
November 16, 2024
Excellent product and service
November 12, 2024
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