I deposited, withdrawed and kept over 10k$ cryptocurrency for about 5 years WITHOUT ANY PROBLEM. one time my trade passed through contract liquidation price for hours (the liquidation price were abo... See more

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Never had any issues getting crypto in or out of their system. However, because I had logged in from a NYC hotel one time, they sent me a notice that I had to delete my account because NYC is not a su... See more
I've used Coinex for a while to trade BTC to LBC and it works well. The fees seem reasonable - although I'm not a veteran crypto trader. Once I uninstalled my Google authenticator app, locking me o... See more
CoinEx is my favorite platform. The platform has always excelled; Has always met my concerns and expectations. The team has been consistent in the app development and I can tell with how many coins/to... See more
Company details
Written by the company
Established in 2017, CoinEx is a global cryptocurrency exchange designed with users in mind. Since its launch by the industry-leading mining pool ViaBTC, the platform has been one of the earliest crypto exchanges to release proof-of-reserves to protect 100% of user assets. CoinEx provides over 1300 cryptocurrencies, supported by professional-grade features and services, for its 10+ million users across 200+ countries and regions. CoinEx is also home to its native token, CET, which incentivizes user activities while empowering its ecosystem.
Contact info
Hong Kong
- support@coinex.com
- coinex.com
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Replied to 37% of negative reviews
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Coinex farzi app hai isme Mera account…
Coinex farzi app hai isme Mera account ka belence withdrawal nhi hua meri 9000 usdt freez kardi isme na kare

Reply from CoinEx
Support staff do not respond quickly
Took time and multiple emails to get my request done.

Reply from CoinEx

Reply from CoinEx
Simple interface
Simple interface, Almost Complete List of Coins, Fast response and Easy to use... My Favourite Platform

Reply from CoinEx
Scam Alert
URGENT: CoinEx Engaged in Fraudulent and Deceptive Practices (Scam Alert)
To whom it may concern,
I am writing to report **CoinEx** as a **fraudulent exchange** due to unauthorized manipulation of my trades, refusal to provide transaction logs, false representation of their jurisdiction, and repeated evasion of transparency.
### 🔻 Summary of the Incident:
On **July 16, 2025**, CoinEx **forcefully closed my active position** of **255,628 FLOKI tokens** at a price I never authorized.
The order (ID: **15430×××××69**) was executed **without my consent**, even though I had a **limit buy order at a lower price** — which was completely ignored.
### 🔍 What Makes This Suspicious:
- I **repeatedly requested transaction logs, execution details, and internal activity records** via multiple support tickets, especially **#1472296**, but CoinEx **refused every time** to provide critical data that could clarify what happened.
- Their support keeps replying with **template responses**, avoiding direct answers or any technical breakdown of my account's internal actions.
- In one reply, they falsely stated that “a login occurred before the trade,” but **provided zero technical evidence** to back this up and **denied access to operation logs**.
- I submitted **screenshots** proving that my original limit order had not been reached, yet CoinEx forcefully sold my assets at a different price.
### 🏴 Misrepresentation of Jurisdiction (Proof from Police):
CoinEx **claims to be headquartered in Hong Kong**, but when I filed a complaint with the **Hong Kong Police Cybercrime Unit**, I received a formal reply stating:
> *"CoinEx is not registered in Hong Kong and holds no physical or legal presence here. We are unable to pursue your case."*
This confirms that CoinEx is **fraudulently misrepresenting** its legal base to gain trust from international users — a clear violation of regulatory standards and user safety.
---
### 🚨 Conclusion:
CoinEx has demonstrated the following:
- Unauthorized trading on customer accounts.
- Repeated denial of transaction data and logs.
- Fake jurisdiction claims (disproven by Hong Kong Police).
- Evasive and template-based customer support to avoid accountability.
This is a **highly dangerous exchange** operating outside regulatory scrutiny.
I urge your platform to **review, flag, and investigate** CoinEx immediately before more users fall victim to this organized fraud.
I am available to provide screenshots, emails, police response, and order history if required.
Thank you.
Mori

Reply from CoinEx

Reply from CoinEx

Reply from CoinEx
Can’t place stop order at the time you…
Can’t place stop order at the time you place your buy

Reply from CoinEx
CoinEx, an excelent experience!
CoinEx is an excelent & trusted exchange, for spot & futures trading. Thanks!

Reply from CoinEx
One of the best Crypto Exchanges in the world
I have been working with Coinex since its inception. My experience during this time is that Coinex is secure, reliable, up-to-date, and has fair fees. Coinex has never banned anyone from working because of their nationality, which is commendable. I think Coinex is the best.

Reply from CoinEx
It's very reliable and responsible…
It's very reliable and responsible platform,I'm using coinex for 3 years now and I'm pretty happy with services I got.

Reply from CoinEx
Platform easy to navigate
Platform easy to navigate, prompt service, transferred money within a minute

Reply from CoinEx
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