I had a serious problem with navigating the trading platform and it was hard to figure out why I was having a problem signing in , then came Anna a very nice CS rep and took care of the problem like... See more
Company replied
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Max Jones was the agent I worked with. He helped walk me through a couple a questions I had about funding my live account. Everything went very smoothly, even after I accidentally deposited the mone... See more
Company replied
James C. Identified my account issue with professionalism and quick problem solving. His quick fix to my account deposit issues makes me appreciate using coinexx as my broker. The customer support is... See more
Company replied
James helped so much when I was "stuck" trying to get my google authentication app to work properly. he helped me work through the security details for making a withdrawal. Thank you James for your... See more
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Company details
Written by the company
Coinexx is a forex broker that empowers traders with seamless access to Major Cryptocurrencies, Forex, Commodities, and Global Indices. We’re revolutionizing trading by eliminating the delays, high costs, and security risks of fiat money through secure, efficient crypto wallets. Experience fast, low-cost, and secure trading like never before. Join Coinexx and take your trading to the next level today!
Contact info
P.B. 1257 Bonov-Road, KM, Fomboni, Comoros
- support@coinexx.com
- coinexx.com
You should know
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Locked in with them 🔥🔥
I’m giving my hats off to Coinexx!! They absolutely helped with the withdraws and when I was using cashapp they absolutely gave me a hard time. But the customer from Coinexx absolutely helped me! I’m just absolutely locked in with them for life
March 9, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
James Cook helped out well in a timely…
James Cook helped out well in a timely manner
March 9, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
customer service with these guys is top…
customer service with these guys is top notch. been with them for years. don't plan on going anywhere.
March 9, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Scammed
Scammed, don't waste your money they manipulate price so you can lose non stop .
March 8, 2026
Unprompted review
Reply from Coinexx
Hi Lorenzo
Upon reviewing your account, we were unable to identify any trading activity in recent months, and we do not see any prior concerns or issues raised from your side during this period.
Could you please provide more details regarding the issue you encountered? This will help us better understand your concern and allow us to assist you more effectively.
We take all feedback seriously and are committed to ensuring a safe and transparent trading experience for all our users.
Regards,
Support Team
this company is amazing
this company is amazing. Fast deposits fast withdrawals fast customer service not to mention extremely nice and knowledgeable. James is always so eager to help with any questions you might have...and i also have a lot..but he answers everyone with a pleasant attitude and that goes a long way. The platform is smooth with no hiccups if your not trading with them you are missing out
March 6, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
i had a problem with a deposit
i had a problem with a deposit , i got in contact with Anna Carter and she resolve everything in less then 10 min
March 5, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
After almost 5 hours got it working.
Ann Carter after talking with a few people was able to get things working. Thank you very much.
March 3, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
James is the best
James is the best, he help me with every question that I have . Great customer service super smooth and fast
March 3, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Can't login my account this morning
Can't login my account this morning, the support James Cook quickly resolve my problem. Good support and accurate respone, thank you !
March 4, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Anna Carter is amazing
Anna Carter is amazing! James is amazing! These guys know what they are doing, honestly this is my best experience yet.
March 3, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Loving the brokerage as the…platform was so easy to navigate
Loving the brokerage as the registration and the setup of the account were by far the easiest out of all the many many brokers ive had, James from customer support, was really knowledgeable about provided detailed instructions on any steps required. Awesome and profressional so far 👍⭐⭐⭐⭐⭐
March 2, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
James Cook was Amazing and very…
James Cook was Amazing and very Knowledgeable and professional with my concern. He even relieve a-lot of my anxiety. I appreciate someone like him on Coinexx.
Thank You!
February 27, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
anna the goat of customer service
I was a dumb person and sent ltc to my eth account Anna the customer service agent helped me out twice both times ended perfectly i got my money even gave me some tips would recommend this site 10/10 times quick and easy and great customer service
February 27, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
I would give Stella Lewis 10 stars if I…
I would give Stella Lewis 10 stars if I could. I had several problems that for the most part created myself and Stella got all them fixed in record time. What a great online chat person! I would highly recomend!
February 26, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Coinexx Customer Support
I received help from Anna Carter on two separate situations & the process was smooth. She understood the issues quickly & handled them in a timely manner with urgency. There were some technical difficulties on their end, but she reassured me she was aware of them & kept me updated.
February 25, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Amazing customer support
Quick an easy chat experience every time no run around and straight to the point with solutions. 10/10 recommend them. Dealt with Marsha Matt this last time and they were great help.
February 23, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Shoutout to Chris Paul Wonderful Service
Shoutout to Chris Paul Wonderful Service
February 24, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Their support is top notch
Their support is top notch. I made a transfer to an old account accidentally and Sam Adams helped me get the funds transferred to a new account very quickly. I have been using them for over 4 years now and have never had any major issues that weren't solved right away by their support team. Definitely a good broker to go with for increased leverage.
February 24, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
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