Good platform, easy to use and great variety of games. Unfortunately, after winning a decent amount with just a few bets, my withdrawal was blocked due to a KYC check that seemed designed to fa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible Customer Service, The system cheats and when you bring it to admins attention, with proof, they are dismissive, they will refuse to acknowledge the issue, and they won't reimburse or compensate in any way. ("An Example of Evidence"... I Supplied screen shot of a 50c win, to be multiplied by 3, I received 10c. This happens all the time, I captured it, supplied the relevant information and they still denied, it happened.)
This developer is dishonest, the game is rigged.
They will randomly deduct money, from your balance and claim it was won with Bonuses to, even after substantial deposits and playing with your own, real crypto.
I believe they are scamming everyone, who plays.
I haven't even mentioned the amount of Unplayable, Bonus spins you will receive, if you're Australian.
This is Just my opinion, from personal experience.
I don't need a reply to this review, as they refuse to admit liability, to everyone who has complained about a problem here anyway...
Just posted to raise awareness.
Beware!

Reply from Coins.game
The worst casino I've ever encountered. The only decent thing about them is their withdrawals. They do it quickly, but only if your turnover is under $2,000. If you start winning large sums, they immediately force you to go through verification. It would be great if this verification were fair, but unfortunately, it's not. You only get one try. If you don't write your name in capital letters and submit a verification request, they'll block your account and confiscate all your money, leaving you no way to get anything back. This is the worst of the worst; I strongly advise against visiting this place.

Reply from Coins.game
The casino gives you a bonus when you deposit and you have to rollover your deposit plus the bonus amount 35x BUT YOU CAN NIT USE THE BINUS AMOUNT TO GAMBLE WITH ONCE YOU LIAE YOUR DEPOSIT YIU HAVE TO DEPOSIT MIRE MONEY IN IRDER TO REAL EASE THE BONUS FURST GUVEN YIU

Reply from Coins.game
its a scam deposit crypto earn 150 usd and blocked my account. they wont pay just block. i hope this casino shutdown forever its a real scam

Reply from Coins.game
I've tried a few similar sites, but this one feels more balanced. The design is neat, everything runs smoothly, and the games don't lag or crash mid-round. I like how easy it is to navigate - nothing feels cluttered. Support actually answers in chat, which is rare. A couple of small bugs, but nothing serious so far.

Reply from Coins.game
This site is totally scame please don't deposit and play this site
The monitoring service has detected that you are the owner of more than one account, which is prohibited by the site rules:
3.1. You may only register (sign up) and use one account on the website.
3.2. Only one account may be used per household, IP address, and computer or device. If two or more users live in the same household and use the same IP address and computer or device, we must be informed in advance by the owners of the relevant accounts.
3.3. If you register or attempt to register more than one account, for any reason, we may block or close any or all of your accounts at our discretion. We may also cancel all bets that were placed on duplicate accounts, block bonuses and gifts, and cancel withdrawal requests. In addition, any income, winnings or bonuses received or accrued during the lifetime of the duplicate account will be confiscated from you.
As a result, your account has been permanently blocked.
I don't have any other accounts and if I do, please show me some with the IP address.
I've made seven deposits now and they haven't come out any time.
I made a deposit and won $600.
If I have made any mistake in any of this, please show me. I want to know what my mistake is.
It's a bit like we put money in your casinos to win and you block the account.
If I have made any of these mistakes, show me. I am ready to answer.
Answer
If that was the case, why didn't you block my account when I deposited seven times?
You still closed even after I deposited seven times.
You blocked my account only when I won money.
I made the deposit from a single account because I didn't have a crypto account.
I apologize for that mistake and would like to unblock my account again.
Now I will deposit again from my own account. This was my friend's account.
And I don't have any other IP address, I only have one mobile.
I use the VPN my brother-in-law uses.
Please give me another chance and reactivate my account.
I don't have any other duplicate accounts either.
I created an account from a link my friend sent me.
I have nothing to do with my friend's account.

Reply from Coins.game
I tried Coins.Game mainly because of the crypto payment option. Registration was simple, and I was surprised how fast USDT deposits showed up in my balance. I tested a small withdrawal first – it reached my wallet in under 15 minutes. The site runs smoothly on mobile too, which I appreciate

Reply from Coins.game
I deposited and played fairly on Coins.Game, but after I won, my account was suddenly blocked. Support told me “verification failed” without giving any proof or details. My full balance of $312 (including my own deposit) was seized, and they refused to return it.
A legitimate casino should at least return deposits and explain clearly what rule was violated. Here, they gave no transparency and simply took the funds.
I want other players to be aware: Coins.Game looks professional on the surface, but once you win, they may block your account and keep your money. Unless this is resolved, I will be sharing my experience on all major review and complaint platforms so others don’t lose their money the same way.

Reply from Coins.game
It is the worst online casino. Never, ever play there, because if you win, they will block your gaming account, they don't pay you.
That happened to the player ID 1619890, on 08.20.25 she won 1,500,000 CLP, and they, under the false premise of having multiple accounts, blocked her, and they DID NOT PAY her the withdrawals.
They are thieves, shameless, DON'T MAKE THE MISTAKE OF PLAYING IN COINS GAME, THEY WILL STEAL FROM YOU

Reply from Coins.game
I played on this casino for a year now. So far i round it was One of the fairest I tried ever. Payments were quite quick and wins were balanced. But lately, something happened and I wanted to share.
I won big enough and when I wanted to make a withdrawal, they blocked my account « for verification » all they missed was a proof of résidence.
It went on for a few days and I passed the verification. But now im told a withdraw limit of 10k A MONTH is set.
When I ask any support members, I feel im talking to a bot.
Now I read reviews here and I fear the worst.
I feel they might as well close my account rather than pay me and that would suck because I won fair and square.
So there you have it. I had fun, even made some money, but beware high stakes cus you might get effed. Will keep the post up to date regarding what happens next. Stay safe!

Reply from Coins.game
I've been playing consistently on coins game for over a year now... withdrawals are usually in my coinbase wallet within 30 minutes and you can withdraw multiple times a day which is awesome. There monthly bonuses and weekly bonuses are great if you deposit a good amount. They have a lot of opportunity to win off free promos and bonuses.. Just have to be consistent and play often enough. Verify you account prior to your first withdrawal to avoud the head ache of waiting for them to approve you.

Reply from Coins.game
As a long-time Coingames customer, I played regularly and basically never made any large winnings. Most withdrawals were under $150, and far fewer of the deposits I made were made. There are many bonuses and programs for free spins and cashbacks, but they are always lost. Last year, however, I was able to win $14,000 in one day playing various games. When I tried to withdraw half of the amount, I was logged out and my account blocked. After several days, I received a response saying that the games I had participated in had been rigged, and therefore my account was blocked and the winnings removed from my account. I've often suspected that Coingames was playing a scam, letting you win when you'd already lost a lot. The fact that I once managed to win a large sum and was not paid out despite excuses was very disappointing and convinced me that Coinsgame is dubious; they cheat and only allow winnings under certain circumstances.

Reply from Coins.game
Good platform, easy to use and great variety of games.
Unfortunately, after winning a decent amount with just a few bets, my withdrawal was blocked due to a KYC check that seemed designed to fail.
Support said they couldn't help, even after many attempts to resolve it.
Disappointing. I'm open to review if they wish to resolve it.
I can send more details by email

Reply from Coins.game
Because I had it up to 500 USD and they would not verify my identity they said it takes 48 hours will after the 48 they wanted me to redo my verification

Reply from Coins.game
I opened an account on coinsGame a long time ago, generally I deposited and lost a lot, and on June 30, 2025 I deposited about $50 and played up to $2000, then I withdrew $130 and was able to withdraw. I won $1700 and made a withdrawal order, but they locked the withdrawal and asked me to send documents to verify my account and they promised to reopen the account for me to withdraw after 48 hours, but the result was that after 48 hours, COINSGAME said it would take 15 days to verify my ID documents. I was very upset and told them to resolve it immediately, and the worst thing happened, they deleted my account and said it was because I used multiple accounts. (100% of coinsgame are scammers, please take me as a lesson, don't lose money to Coinsgame scammers)

Reply from Coins.game
What?!? So I received 150 free spins and I came out with $63, but when I try to withdraw i now have to deposit $20? I can’t withdrawal and I can’t play with the winnings. I guess I didn’t read the rules good enough huh? Other than that I really enjoyed the games.

Reply from Coins.game
The game lets you play for the first 4 levels but says to collect your winnings you must complete level 5 however level 5 is impossible to clear as 1 - 4 levels were but I played level 5 today for straight 4 hours and was unable to clear level 5 because the game made it impossible to complete 3 coins as you need to do. The game would entice you to continue playing because I really needed my winnings. I finally gave up as this game is a definite FRAUD !!

Reply from Coins.game
Scam CASINO I GOT A WELCOME BONUS SAID NO DEPOSIT 150 SPINS 20% WAGERING. I GOT $58.00 ON MY SPINS AND WENT TO GO PLAY THEM AND THEY WERE TAKEN AWAY REQUESTING A DEPOSIT! WHAT A SCAM THERE CS IS A JOKE I ASKED TO SEE WHERE IT SAYS DEPOSIT IS REQUIRED AND THE GUY KEPT ASKING ME WHAT IS MY QUESTION REALLY ARE THEY THAT STUPID??? HOW MORE CLEARER COULD I POSSIBLE BE I EVEN SENT THEM A SCREEN SHOT OF THE BONUS. THEY DID NOTHING

Reply from Coins.game
Stole over $10,000 from me, due to a problem with their system, of which I had video proof of and several different examples of the same exact issue occurring, and somehow they claimed that because they didn’t see it in their system, that it wasn’t a problem, even though I had several different video Examples of exactly the issue that caused the problem. scamming, thieving trash, garbage website of which was ok a long time ago but has become the worst out of all of them. Stay away.
Fake reviews if they say anything other than the truth. Place is an absolute scam. What is sad though, cause I’ve bet a lot of of these reviews were written when the place was actually somewhat decent. Six months ago, I will say the website was actually somewhat decent, but they’ve taken away every single little thing that made it fun or even remotely incentivized. Place is an absolute scam now. Obviously they’ve made big changes in the staffing or however, they run things, but they don’t have any of the things that actually made it good from before. It is simply now, an absolute scamming piece of shit garbage website. Stay away, go anywhere else but here because this is now probably the worst out of all of them. They will not let you win, I guarantee you.
In response to the Coins Game review response, they are liars and cheaters and thieves. I provided them multiple instances of so many different instances of the same exact issue occurring not only then but now, and I promise you, without a doubt, they will lie to you and lie on these forms and tell you all sorts of provide this evidence here and I have several times I’ve provided so much so many times, that I actually believed probably the 10th or 12th time that I provided it at some point it would have to get to someone that would be able to process it and actually watch the video to see the issue at hand but I promise you guys, they will only throw it in the trash. Maybe they do review it and maybe they do look at it, but I promise you they will not do anything to help you out if it’s something that you’ve lost a lot of money on if it’s something they’ve lost a lot of money on they might do something about it But that is the only occurrence in which they will ever do anything to help which is the only for themselves. They are thieves they are garbage human beings, their VIP are a bunch of manipulative, abusive pieces of shit, I promise you I am doing you a service by telling you to not put a dollar into this garbage shit hole scam. The owners and staff in VIP management team are the most discussing human beings on this earth and you do the world of justice by not giving them your money which will only be that and only that. If anyone is successful with making money here, Godspeed run away so that they can’t take it all back, which they absolutely will without a single hesitation. They’ve taken and ripped away every single VIP perk I’ve had because of something that they disagreed with me on so the entire amount of money I’ve waited which is well over $5 million, is completely worthless now because they decided they didn’t wanna provide me any bonuses even though they’ve made it well over $200,000 in profit off of me, in profit that means total deposited minus total withdrawn, even after that they decided to abuse me further by taking away every perk I had because I finally progressed through their rank system of which was dog shit to begin with, and just taking it all away because they felt like it. Absolute scumbags. How dare you respond to my review with some bullshit like you did just there. You will absolutely bear the consequences for your decision decisions. I promise you you will regret what you’ve done.

Reply from Coins.game
I’ve tried out a lot of crypto casinos, but coins.game is by far the worst experience I’ve had. The games are clearly manipulated — especially Plinko, where they hide the server hash so you can’t verify anything. That’s a huge red flag.
Most games just eat your balance without giving you even the slightest chance of winning. You go in, and it’s just dead spins over and over again. No RTP, no fair play, just pure robbery.
This site is a scam, plain and simple. It might look polished on the outside, but it’s built to drain your money with zero transparency. Avoid it at all costs.

Reply from Coins.game
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.