CoinsBack Casino Reviews 201

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers had a great experience with this company. Customers are really happy with the product, highlighting the excellent selection of games available and the unique "coins back" feature. Many people appreciate the smooth user experience, noting the easy sign-up process and the overall enjoyment of playing on the platform. However, some people mentioned issues with the website's user interface, describing it as slow. There were also mixed opinions regarding payment and customer service, with some users reporting quick redemptions and helpful support, while others experienced difficulties with verification, delayed payouts, or unresponsive customer service.

What people talk about most

Website

Reviewers mention ambiguous feedback about the website. Many customers praise the site, calling it... See more

Product

Consumers find the product to be positive, highlighting the excellent selection and variety of games,... See more

User experience

Clients share positive opinions on user experience, highlighting the smooth platform, great game selection,... See more

Payment

Reviewers highlight ambiguous aspects of payment. While some customers report quick payouts, with funds... See more

Customer service

Users describe ambiguous interactions with customer service. Some customers report polite, professional, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They have a incredible selection of games! The games actually hit bonuses and free games, and the amount of money you get back is awesome!! I have cashed out several times with them and the only reaso... See more

Rated 4 out of 5 stars

So far so good I enjoyed the 10 free sc I actually won 300 last night. Now im in the redemption process hoping all goes well. Idk why anyone would call it dead spins because last night was live ill be... See more

Company replied

Rated 4 out of 5 stars

Its a different concept, get back a percentage of what you spin, no broken daily system. I logged in, picked up 30 for 10, pushed through into over 1k, i can honestly say this is one of the few sites... See more

Company replied

Rated 5 out of 5 stars

This is by far the best social casino to date. $10 no deposit sign up bonus available instantly upon id verification. The thoughtfulness that has gone into this site is bar none. Quick, user frien... See more

Company replied


4.0

Great

TrustScore 4 out of 5

201 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Just signed up and it's been an amazing…

Just signed up and it's been an amazing experience so far. Clean platform, games run smooth, KYC thru sumsub was a breeze like always, all the features seem to be working great, very impressive for a site that's only been launched for a couple days from my understanding. The instant coinsback feature is extremely valuable and the promo hourly leaderboards are really good for rewards and are credited within 15min from my experience so far via a pop up after a quick refresh. The coinsback is claimable at any time. Redemptions appear to be same as their sister site wow Vegas 3-5 business days and only ACH now but says skrill and debit are soon. Was able to redeem 100sc off the free 10sc welcome bonus and then I bought the first purchase promo pack for 9.99 and received 30sc for free and requested my second redemption for 1000sc. Guessing I got really lucky but that's why we play! And the level up, leaderboard, and coinsback rewards allowed me to play alot longer than I expected and really helped out by making a few unlucky streaks turn into some really nice multis! Definitely will be a return customer especially if redemptions go smooth. Keep up good work Coinsback casino!

May 2, 2026
Unprompted review
CoinsBack Casino logo

Reply from CoinsBack Casino

We're happy to hear that you're having an amazing experience with our platform! It's great to know you find the platform clean, the games smooth, and the KYC process easy. We appreciate your positive feedback on the coinsback feature and leaderboards. We're grateful for your comments and hope redemptions go smoothly for you!

Rated 1 out of 5 stars

I been for days trying to redeem my…

I been for days trying to redeem my winnings, I’m able to get $50 in gift cards but every time it sends me to prizeout to get my gift card it says error, I’ve already contacted both parties. Now my account is locked on Coinsback. Bad for business if your trying to run a casino.

April 29, 2026
Unprompted review
CoinsBack Casino logo

Reply from CoinsBack Casino

We regret you're having trouble redeeming your winnings and that your account is locked. We appreciate you informing us about the Prizeout error you encountered. We're looking into this issue and will work to prevent similar situations. Thanks for your feedback.

Rated 2 out of 5 stars

Verification issues and not tracking referrals

I know this casino is new and just launched but it's having wayyyyy to many issues. First it's not tracking any of the referrals from peoples referral links and then it's having a major verification issue. My ID is verifying completely fine but the second part is address verification. I submitted a current bank statement 5 different times and it kept getting denied and said it wasnt current within the past 3 months but it was. Then I finally took a picture of my ID and submitted it. That went through fine and it said I was fully verified and then I hit on the free coins and went to redeem. I wake up this morning and apparently they no longer wanted to accept the picture of my ID and wanted another proof of address so I submitted yet another bank statement it went through and my redemption was still pending. Then an hour later another email saying nevermind we need another proof of address so here we are round three of submitting yet another bank statement. We'll see what happens this time. I had high hopes for this casino but it's turning out to be not so great. Hopefully things turn around. Also support is almost non existent I messaged after the first verification issue and they responded two hours later talking about the sign up bonus and were to claim it which had nothing to do with what I messaged them about.

May 1, 2026
Unprompted review
CoinsBack Casino logo

Reply from CoinsBack Casino

We appreciate you bringing these issues to our attention. We're sorry to hear about the difficulties you've experienced with referrals, verification, and support responsiveness. We are looking into the verification issues and working to improve our support. Thank you for your feedback, as it helps us improve.

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