Their customer service is great but I had a private wallet and a Samsung I phone and couldn't enter my 12 word passcode because Android I phones won't let you type two seed phrase words per line and t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Devin made a huge project workable. Customer service was top notch. I had used the full service program and had a lot of tax catching up to do. Devin was alongside 100% of the time to make sure the... See more
Company replied
This is a company I highly recommend! After using another company to track transactions and perpetually coming up with the wrong answer, I decided to switch to Coin Tracker. Immediately, the differen... See more
Company replied
I have multiple exchanges on Cointacker.io. Coinbase, Uphold, Caleb & Brown & Base. You give them "Read Only" permission to track you digital Assets. When you make a new buy, it automatically is added... See more
Company replied
Company details
Written by the company
Connect your cryptocurrency wallets and exchanges. Get your crypto and bitcoin taxes done in minutes. Supports 500+ integrations, 20,000+ cryptocurrencies, and 50,000+ DeFi smart contracts. CoinTracker is the official crypto tax partner of Coinbase, Uniswap, OpenSea, MetaMask, Solana Foundation, Phantom Wallet, TurboTax, and H&R Block.
Contact info
2093 Philadelphia Pike #2046, 19703, Claymont, United States
- support@cointracker.com
- cointracker.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The easiest documentation for taxes!
March 25, 2026
Reply from Cointracker
Thanks a bunch for sharing your thoughts about our website. We're always excited to hear from our users and we truly appreciate your support.
Reply from Cointracker
Hi there,
Janjaah here.
Thank you for sharing your positive experience with CoinTracker. We're thrilled to hear that you are happy with our service.
Ease of connecting to wallets and getting all the right forms
Ease of connecting to wallets and different platforms.
March 24, 2026
Reply from Cointracker
Thanks a bunch for sharing your thoughts about our website. We're always excited to hear from our users and we truly appreciate your support.
it remedies flaws in coinbase pro to…
it remedies flaws in coinbase pro to coinbase migration
March 23, 2026
Reply from Cointracker
Thanks a bunch for sharing your thoughts about our website. We're always excited to hear from our users and we truly appreciate your support.
CoinTracker works w/ H&R Block for '25 taxes
CoinTracker is easy to use and does the background calculations needed for taxes. I just wish the tax companies (I use H&R software) would integrate it themselves and charge. It seems in the last 4 years one tool works for one year, then you need a different one the next year. Last year it was form 8949, this year is it 1099-DAs. The problem is you end up buying licenses to multiple tools because the previous one doesn't work anymore.
March 22, 2026
Reply from Cointracker
Thank you for sharing your positive experience with CoinTracker, Wolfe. We're thrilled to hear that you are happy with our service.
The easiest way to crypto taxes
The easiest way to crypto taxes. CoinTracker just needs to improve pricing.
March 22, 2026
Reply from Cointracker
Hello there,
Marley, here from CoinTracker Support-Team thanking you for sharing your positive experience with CoinTracker,
We're thrilled to hear that you are happy with our service. → The easiest way to crypto taxes.
Feel free to reach us out in case of any assistance needed!
Thanks for working through this with me today. You may receive a short survey about your support experience.
If you have a moment to share feedback, we’d really appreciate it. This helps us understand what’s working well and where we can improve.
Step by step directions
I just need clear directions on each step to connect wallets and getting CVS downloads from wallets that don't provide them. Then it will make since why I pay you $199 a year
March 22, 2026
Reply from Cointracker
Thank you for your review, Lisa. We're thrilled to receive such positive feedback from our users and truly appreciate your support!
If you encounter any issues or need assistance with adding a wallet or importing a CSV, please don't hesitate to open a ticket.
To do so, you can contact CoinTracker Support by starting a chat with our help bot, Chatoshi, via the chat bubble located in the bottom right corner of the Help Center, or by emailing support@cointracker.com. Once you submit your ticket, our team will review your request and get back to you promptly.
I love it fantastic
March 21, 2026
Unprompted review
Reply from Cointracker
Thank you so much for writing a review about our product. We're super happy to hear that you like it!
Cointracker is highly inaccurate
Cointracker is highly inaccurate. It puts unrealized gains as realized.
March 21, 2026
Unprompted review
Reply from Cointracker
Hello,
Thank you for sharing your feedback.
CoinTracker does calculate unrealized gains in certain areas for portfolio tracking, but for tax reporting, gains should only be realized when a disposal occurs. If you’re seeing gains reported for assets you didn’t sell, a common cause is a transfer being treated as a disposal.
To help us take a closer look, please provide the requested contact information or reach out to our support team directly. Once we have those details, we’ll be happy to review your account and get this sorted securely.
im havig a hard time unfreezing my past…
im havig a hard time unfreezing my past tax years
March 20, 2026
Reply from Cointracker
Thank you for your review, Colleen.
Janjaah here.
We are happy to hear that you had a positive experience. We will continue working hard to make it even better.
I’m following up on your product feedback and would like to help you directly with your issue.
To help me look into this, could you:
Provide more details about the issue or send a screenshot of the error that's popping up on your screen and send the email address associated with your account.
Looking forward to hearing back.
Misled by TurboTax
Misled by TurboTax. They said to make a cointracker account to find the missing cost basis for some of my coins. I made the account, and CoinTracker themselves told me they dont find cost basis and they would not offer me a refund. Feels like i got scammed as i paid money for nothing.
UPDATE: they did offer me a refund after i posted this review. Updated to 3 stars as that was a nice surprise, however leaving it at 3 stars as I was still misled and initially turned down on the refund.
March 12, 2026
Unprompted review
Reply from Cointracker
Hello,
Thank you for taking the time to share your feedback. We’ve followed up with you directly.
If you have any additional questions or need further assistance, please feel free to continue the conversation there. We’re happy to help.
Warm regards,
The CoinTracker Team
Easy to use!
March 20, 2026
Reply from Cointracker
Thank you for sharing your positive experience with CoinTracker, we're thrilled to hear that you are happy with our service.
Reply from Cointracker
This makes us so happy. CoinTracker is on a mission to enable everyone in the world to use crypto with peace of mind! We're happy we could help you with your crypto taxes. Thanks a ton for taking the time to write this review.
Reply from Cointracker
Yay! We're over the moon to hear that you had a positive experience using CoinTracker! Thank you so much for sharing it with us.
Easy to use, clean dashboard
Easy to use, clean dashboard. Imports quickly into TurboTax.
March 19, 2026
Reply from Cointracker
Shah, this makes us so happy because we are on a mission to enable everyone in the world to use crypto with peace of mind! Thanks a ton for taking the time to write this review.
Keeps things as simple as possible for…
Keeps things as simple as possible for the ever-changing regulations of crypto.
March 19, 2026
Reply from Cointracker
Thank you for sharing your positive experience with CoinTracker. We're thrilled to hear that you are happy with our service.
Reply from Cointracker
Thanks a bunch for sharing your thoughts about our website. We're always excited to hear from our users and we truly appreciate your support.
Reply from Cointracker
Thank you for sharing your positive experience with CoinTracker. We're thrilled to hear that you are happy with our service.
Reply from Cointracker
Hi Brian,
This is Hossam from CoinTracker Support Team.
I hope this message finds you well. I wanted to personally thank you for your rating you gave us. We're thrilled to hear that you find our product easy to use and practical.
Your feedback means a lot to us and motivates our team to continue delivering the best experience possible. If you ever have any questions or need assistance, please don't hesitate to reach out.
Thank you once again for your support
Devin is a rockstar
Devin is a rockstar. I am a complete disaster when it comes to doing my crypto taxes. Devin was informative, knowledgeable and very patient walking me thru step by step. Whatever you’re paying him it’s not enough. He is excellent!
Kevin O
March 17, 2026
Unprompted review
Reply from Cointracker
Thank you for this review, Kevin. We're happy to read these reviews from our users and are grateful for your support!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.