CoinTracker Reviews 1,795

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use, efficiency, and the significant time it saves, especially for crypto traders with numerous transactions. Many find the technology excellent for tracking digital assets across multiple exchanges and wallets, providing a comprehensive view and streamlining tax reporting. The app and website are frequently highlighted for their clear interface and real-time updates, making portfolio management and tax form generation much simpler. However, some customers also noted issues with product accuracy, specifically regarding tax reports and asset tracking. A few people were dissatisfied with the integration capabilities, particularly with certain tax software like TurboTax, and experienced difficulties with syncing transactions or finding their accounts. There were also occasional mentions of slow support and problems with wallet integrations.

What people talk about most

User experience

Customers had positive experiences with user experience, finding it easy to use, quick, and efficient. Many... See more

Product

People report ambiguous experiences with the product. Many reviewers praise it as a lifesaver for managing... See more

Application

Consumers find the app to be a positive tool for managing crypto finances. Many reviewers praise its ability... See more

Website

Reviewers highlight positive aspects of the website, often praising its ease of use and clean dashboard. Many... See more

Technology

Clients share positive opinions on technology, particularly praising its ability to track cryptocurrency... See more

Based on these reviews

Rated 5 out of 5 stars

Their customer service is great but I had a private wallet and a Samsung I phone and couldn't enter my 12 word passcode because Android I phones won't let you type two seed phrase words per line and t... See more

Company replied

Rated 5 out of 5 stars

CoinTracker is essential if you want to accurately report your Crypto activity for taxes. This service is 2nd to none. It is quick, efficient and easy to use. Most of all it saves you hours and hou... See more

Company replied

Rated 5 out of 5 stars

Devin made a huge project workable. Customer service was top notch. I had used the full service program and had a lot of tax catching up to do. Devin was alongside 100% of the time to make sure the... See more

Company replied

Rated 5 out of 5 stars

I want to share my sincere appreciation for Raquel and the support she provided. She worked with me for more than five days to resolve my issue. Throughout the entire process, she stayed pa... See more

Company replied


Company details

  1. Software Company
  2. Bookkeeping Service
  3. Tax Preparation Software

Written by the company

Connect your cryptocurrency wallets and exchanges. Get your crypto and bitcoin taxes done in minutes. Supports 500+ integrations, 20,000+ cryptocurrencies, and 50,000+ DeFi smart contracts. CoinTracker is the official crypto tax partner of Coinbase, Uniswap, OpenSea, MetaMask, Solana Foundation, Phantom Wallet, TurboTax, and H&R Block.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

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Rated 5 out of 5 stars

easy to use.

April 2, 2026
CoinTracker logo

Reply from CoinTracker

Thanks a bunch for sharing your thoughts about our website. We're always excited to hear from our users and we truly appreciate your support.

Rated 1 out of 5 stars

cant transfer info to turbotax desktop

cant transfer info to turbotax desktop. Only works on online versions of turbotax. that will require another purchase... waste

April 1, 2026
Unprompted review
CoinTracker logo

Reply from CoinTracker

At this time, CoinTracker’s direct TurboTax integration is only supported with TurboTax Online. If you’re using TurboTax Desktop, you can still import your data using a file export—this guide walks through how to do that:
https://support.cointracker.io/hc/en-us/articles/45416932832785-TurboTax-Desktop

If you’re running into issues, please reach out to our support team so we can help take a closer look at your specific situation.

Rated 5 out of 5 stars

it is clear to understand and easy to…

it is clear to understand and easy to use

April 1, 2026
CoinTracker logo

Reply from CoinTracker

Hi There, 

This is Hany from the CoinTracker support team.

Thank you for sharing your positive experience with CoinTracker, [Name]. We're thrilled to hear that you are happy with our service.

Let me know if you have any further question.

Rated 5 out of 5 stars

CoinTracker is a MUST for tracking Crypto

CoinTracker is essential if you want to accurately report your Crypto activity for taxes. This service is 2nd to none. It is quick, efficient and easy to use. Most of all it saves you hours and hours of work if you are a crypto trader and have hundreds of transactions a year. Plus, it integrates with multiple tax services and software. I use H&R Block, and it integrates into their service with ease.

March 31, 2026
CoinTracker logo

Reply from CoinTracker

Dave, this makes us so happy. CoinTracker is on a mission to enable everyone in the world to use crypto with peace of mind! We're happy we could help you with your crypto taxes. Thanks a ton for taking the time to write this review.

Rated 4 out of 5 stars

CoinTracker has always "All Ways" been accurate and an efficient tool

CoinTracker has always "All Ways" been beneficial. And with the regular updates of totals on all of my exchanges it's truly a gift. The totals are completely ACCURATE and it has never cost me anything. Love it!! Used it for many years now, not sure exactly how long.

March 31, 2026
CoinTracker logo

Reply from CoinTracker

Hi Kelly,

Ali from CoinTracker here.

Thanks for your kind words! We're happy to give you a great experience.

You might get a short survey about your support. If you can, please share your feedback. It helps us see what’s good and what to improve.

Rated 5 out of 5 stars

CoinTracker - User friendly

I switched from a different tax software platform and found CoinTracker much more user friendly for uploading transactions from exchanges and wallets.

March 31, 2026
CoinTracker logo

Reply from CoinTracker

Hi Patty,

Thank you for sharing your positive experience with CoinTracker, We're thrilled to hear that you are happy with our service.

Rated 5 out of 5 stars

great company

March 30, 2026
CoinTracker logo

Reply from CoinTracker

Thanks a bunch for sharing your thoughts about our website. We're always excited to hear from our users and we truly appreciate your support.

Rated 5 out of 5 stars

It's a great tool

It's a great tool, especially for CGT returns

March 31, 2026
CoinTracker logo

Reply from CoinTracker

Hi Jo,

This is Altabey from CoinTracker support team.

It made our day to hear that you're finding [CoinTracker.io] so helpful! We’re thrilled it’s making a positive impact on your work.

Since you've had such a great experience, would you mind taking 30 seconds to rate us? You may receive a short survey about your support experience. If you have a moment to share feedback, we’d really appreciate it. This helps us understand what’s working well and where we can improve.

Rated 5 out of 5 stars

Very easy to use and quick.

Very easy to use and quick.

March 30, 2026
CoinTracker logo

Reply from CoinTracker

Thank you for sharing your positive experience with CoinTracker, Burketal. We're thrilled to hear that you are happy with our service.

Rated 5 out of 5 stars

This site seems to calculate the taxes…

This site seems to calculate the taxes better then most.

March 30, 2026
CoinTracker logo

Reply from CoinTracker

Thank you for sharing your positive experience with CoinTracker. We're thrilled to hear that you are happy with our service.

Rated 5 out of 5 stars
CoinTracker logo

Reply from CoinTracker

Hi there 

Ali here from CoinTracker 

Thank you so much for your kind words! We’re thrilled to hear that you love the CoinTracker team. Your support means a lot to us.

You may receive a short survey about your support experience. If you have a moment to share feedback, we’d really appreciate it. This helps us understand what’s working well and where we can improve.

Rated 5 out of 5 stars

keeps track so well

Easily accessible and found my wallets easily

March 29, 2026
CoinTracker logo

Reply from CoinTracker

Thanks a bunch for sharing your thoughts about our website. We're always excited to hear from our users and we truly appreciate your support.

Rated 5 out of 5 stars

Once set up

Once set up, it is easy to see all your digital assets in one place.

March 28, 2026
CoinTracker logo

Reply from CoinTracker

Thank you for sharing your positive experience with CoinTracker. We're thrilled to hear that you are happy with our service.

Rated 5 out of 5 stars

great tool for keeping track of various wallets

Makes it very easy to get a good summary of various wallets/exchanges i use. Must have for tax purposes

March 28, 2026
CoinTracker logo

Reply from CoinTracker

Scott, this makes us so happy. CoinTracker is on a mission to enable everyone in the world to use crypto with peace of mind! We're happy we could help you with your crypto taxes. Thanks a ton for taking the time to write this review.

Rated 5 out of 5 stars

Devin is amazing

Devin is amazing. He walked me through a complicated process and went above and beyond to make sure I knew exactly what to do. Cointracker's customer service is far beyond what I've experienced at other companies.

March 23, 2026
Unprompted review
CoinTracker logo

Reply from CoinTracker

Thank you for this review. We're happy to read these reviews from our users and are grateful for your support!

Rated 5 out of 5 stars

Easy to use

Easy to use.

March 25, 2026
CoinTracker logo

Reply from CoinTracker

Hi there,

Janjaah here.

Thank you for sharing your positive experience with CoinTracker. We're thrilled to hear that you are happy with our service.

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