My husband absolutely adores this company’s shoes , so much so he now doesn’t wear his Jeffery Wests any longer. I have bought him trainers, golf shoes and 4 pairs of different work shoes , the... See more
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Cole Haan is a global performance lifestyle brand serving always-connected, active professionals with innovative footwear and lifestyle accessories. With a 90-year heritage, Cole Haan infuses its products with time-honored craftsmanship and modern innovation, making footwear and lifestyle accessories that customers wear from work, to workout, to weekend. Cole Haan’s mission is to inspire customers to live extraordinary lives.
Suite 1, 3rd Floor, 11-12 St James Square, , SW1Y 4LB, London , United Kingdom
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Shoes delivered the next day, in perfect condition, exactly as shown in the picture online

Reply from Cole Haan UK
I now have two pairs of Cole Haan shoes and am more than happy with the fit and quality. The order was processed and dispatched in good time also.

Reply from Cole Haan UK
Purchased the Lyndon Chelsea boots (order 44504) and received delivery very quickly.
The leather was a lovely quality, yet they felt light to wear. I had been struggling to find a boots in a dark chocolate brown colour and these were perfect. However I had to return them as the left boot was a much more narrow fit than the right foot which was disappointing.
The trainers are really lovely and very comfortable.
The reason I gave 3 stars is the cost of postage is £7.99, which I think is excessive. My purchase was £84. I will not buy from Cole Haan direct again, as I feel ripped off with the postage.

Reply from Cole Haan UK
Brought shoes for my daughter as part a Christmas gift, delivery was super quick, was kept well informed about the delivery. My only moan is the delivery charges highest Ive ever paid .
Great service as always. This is my second order in a few years, which says a lot about how long these shoes last — and I’m on my feet all day! They’re the smartest yet comfiest shoes I’ve ever owned and have become my go-to pair for work. I no longer need to switch between trainers and shoes for the commute, as these strike the perfect balance between style and comfort. Excellent quality product from start to finish.
Super quick delivery, prompt efficient response from customer services - great shoes!
Delivery came early and the shoes are fantastic. So comfortable. Definitely will be buying some more.
Have wore the trainers once, indoor and the have creases on the top of them. I have tried to contact Cole Hann customer services and haven't had any response. Not a great first experience
Bought Mens Chelsea Boots! When it was delivered. It looks very cheap and low quality. I bought it for like £160's from 195 but the price isnt match with the quality...

Reply from Cole Haan UK
The shoe I bought is comfortable and sturdy. Quality is great too
As always Cole haan leather conditioner is fantastic. The finish it give to all leather goods is brilliant. Even my wife's handbag . Full marks Cole haan
Superb shoes. I’m mildly obsessed with cole haan shoes. Great look and superb quality! I love them. I’ve got circa 10 pairs now!!
UK43398
Ordered a pair of shoes online, received them within the next day. Great comfy shoes, my 3 rd purchase.
Purchased a pair of Woman's GrandPro Topspin trainers with the Tortoishell trim. Excellent speedy delivery and they are absolutely fabulous. Wore them for the first time today. Fit like a glove, soft buttery leather and cushioned sole means they are so comfortable. Love the fact the laces aren't too long either. Very smart and classy. Highly recommend.
It’s been a month since I placed an order on line. I enjoy the product and have loads of shoes. Product pricy but is solid. I have no issues w/ the product itself.
Customer service and delivery is awful.
First time I ever ordered online in UK. I send chaser where my delivery. Royal Mail doesn’t indicate any status at all. I will not buy online directly again. Still waiting for refund despite handful of chaser. I don’t have habit of writing bad reviews. This is probably my first out of frustration. No follow up from customer service at all! Very disappointed!
Most comfortable shoes ever.
I orderd the same soft walking shoes again. It feels like walking on the cloud. Love it. I could give 💯 yes for comfort and quality.❤️

Reply from Cole Haan UK
I am absolutely delighted with my new Cole Haan shoes. They look fantastic and are so comfortable. The delivery was extremely prompt too, arriving within 48 hours of purchase. It is the first time I've bought from Cole Haan, but it certainly won't be the last.
Order - UK43174

Reply from Cole Haan UK
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